MS Office Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package offering advanced security, seamless compatibility with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and improved operational efficiencies, increased worker output, and stronger intellectual property security. Microsoft Office Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises configuration support and mediation help for your Office Communications Server environment and can assist you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and carry out an efficient upgrade that will add significant strategic value to your IT system

Additional Topics of Interest

Office Word 2016 Consulting Services

Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad selection of economical online support services to help your organization to maintain your legacy Microsoft Word solution or assist you to upgrade to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, identifying and resolving compatibility problems between different versions of Word, interfacing Word with other Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, smart phone synchronization, and online training classes tailored for individuals or groups.

Online Help Desk Specialists
Darien, IL Integration Services

The Contact Center support delivery structure used by Progent's Technical Response Center offers small organizations an affordable alternative to reliance on independent consultants by offering broad technical knowledge accessible to multiple support groups, optional round-the-clock availability of urgent assistance, fast escalation to appropriate experts for solving even the most difficult problems, support consistency and dependability, quick follow-up enforced by seasoned IT service administrators, a selection of easy-to-use ways for initiating service jobs, plus a high level of process visibility made possible by ticket tracking and available through a web-based portal.

Exchange 2016 Office 365 integration Technical Support
Integration Support in Roseville, CA

Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

Online Help for ProSight Remote Server Monitoring

ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the state of vital devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all looming problems can be addressed before they can impact your business.

Private Cloud Hosting for Virtual Data Centers Professional
ProSight Virtual Machine Hosting Engineers Reno, NV

Progent's ProSight Virtual hosting services provide small businesses a range of benefits including reduced capital costs, savings on operational costs, improved management focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.

Online Technical Support for System Center 2016 Virtual Machine Manager
Louisville, Kentucky Support and Help for VMM 2016 Console

Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is designed to provide a unified mechanism for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help organizations of all sizes with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from older versions of Virtual Machine Manager, design processes for creating and deploying VMs and VM hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor experts offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

Power View Configuration
SQL Server Analysis Services IT Consultant

Progent can provide the expertise of certified consultants and seasoned database application developers, DBAs, project management experts, network infrastructure architects, business continuity specialists, and security consultants to assist you to assess the potential benefits of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and safe IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

SQL Server 2016 Standard Remote Support
Top Rated SQL Server 2016 and Hyper-V Remote Troubleshooting

Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security, availability, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to help businesses of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Network Consultants for Dynamics GP
Dynamics GP Great Plains Software Information Technology Consulting in Alamo, CA

Progentís Microsoft certified experts provide a range of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP solution built, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented design you can license only the functions you currently require, with the ability to add users and enlarge capabilities in the future. Progentís Dynamics GP/Great Plains support experts can show you how to install, configure and administer the latest version of Dynamics GP or migrate efficiently from an older version.

ProSight Hybrid Cloud Data Backup Services IT Consultants
Offsite BDR Services Technical Support Reno, NV

ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.

Remote Support Services for SQL Server 2014 Database Migration
SQL Server 2014 Database Migration Technical Support Services in Rochester, New York

SQL Server 2014 incorporates major enhancements in key areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services that include planning, configuration, administration, troubleshooting, and application development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

Meraki Access Point Security Computer Consultant
Troubleshooting for Meraki 802.11ac Access Point Wisconsin

Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.

Apple Mac Technical Consultant
iPad 3 Technology Consulting

Progent's consultants offer Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud. For computer environments based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your organization's business goals.

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