Progent has extensive experience delivering a full-spectrum of online network consulting and urgent repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing advanced remote network support and has delivered IT support to organizations in every state. Online support saves travel costs and resolves issues more quickly than onsite service calls.


Additional Topics of Interest

Microsoft Certified Excel Power Pivot Reports
Consulting Services Honolulu, HI

Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of online support services to assist your organization to plan, program, pilot test, deploy, administer, and debug applications powered by any version of Excel, including Excel 2016 and Office 365 Excel. Progent can help you to move your existing Excel applications to the newest releases of Excel, support Excel on iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent can provide on-demand support to clients looking for a fast solution to a stubborn problem related to Excel and Progent can also provide full project management services for migrating or creating mission-critical application software based on Office Excel. Progent's affordable webinar training classes for Excel can be customized to address the special requirements of individuals or groups.

Microsoft Computer Service Companies
Microsoft Office System Server Troubleshoot Expert

Progentís IT outsourcing support offerings for small businesses include planning 2003 Server, .NET Server, and BackOffice environments, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises repair, resolving stubborn IT problems, and creating a comprehensive security plan. Progent can help you maximize network reliability and performance via non-stop technologies, redundant network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can assist with needs definition, product inventory, bill of materials production, sourcing qualification, purchasing coordination, and full documentation. Progentís computer outsourcing service also features education for office productivity programs such as Microsoft Office.

64-bit Migration Consult
Microsoft Experts 64-bit Upgrade Troubleshooting Richmond

Progentís Microsoft-qualified engineers can assist your organization to update your servers and/or workstations from 32 to 64 bits. Progent can assist you to understand the costs and advantages of migrating to 64-bit processing, plan an affordable migration process that minimizes business disruptions, and deliver economical, expert online support to assist you to configure 64-bit operating systems and application software on your current computers.

SQL Server Reporting Services Specialists
Top Rated SQL Server 2000 Migration Consulting

SQL Server 2005 delivers indispensable, standardized tools to computer experts and network users, lessening the complexity of creating, deploying, managing, and accessing company information and database programs in environments ranging from mobile devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

Company-wide Standards for Best Practices IT Support
Microsoft Certified Expert Integration Group for Company-wide Standards for Best Practices

Progentís staff of Microsoft and Cisco qualified experts average longer than ten years of real-world industry background, at the forefront of IT service, executing a broad range of technical projects for a large mix of clients. Every Progent consultant shares a refined collection of individual best practices that are combined into shared best practices standards that Progent teaches its consulting staff. This ensures that you get not only expert IT skills, but also a support engineer with field-tested methods for using technical knowledge to fix real-world IT problems rapidly.

Virtual Server Private Cloud Hosting Services
Benicia, CA Private Cloud Hosting Services Consulting

Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of availability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting services are built on proven virtualization architectures that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

Configuration for Microsoft System Center 2012 R2 Migration
Microsoft Certified Expert System Center 2012 R2 Information Technology Consulting Mertztown, PA

Progent has more than a decade of experience configuring, maintaining and troubleshooting the core platforms that make up System Center and can help you to plan, configure, manage, and fix your System Center 2012 R2 solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can assist you to migrate to the latest version of System Center from a previous one or from a third-party IT management platform to provide the advantages of enterprise-class deployment, centralized management, security, plus datacenter and critical application performance monitoring.

MetroCluster Switch Integration Engineer
Professional in Emeryville, California

NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery between datacenters that are as far as 185 miles apart. Progent's team of veteran network experts can assist you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery solution to verify adherence with industry standards and government mandates.

Meraki Wireless Access Point Support and Help
Integration Support in Yonkers, NY

Progent's Meraki Wi-Fi access point consultants provide online and on-premises support services to help organizations of any size to design, deploy, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that provides the same connectivity, performance, security, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device.

Windows Server Update Services Engineer
Microsoft Software Update Services Remote Support Services in Palo Alto, CA

Microsoft Windows Server Update Services enables network administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and effortlessly manage the installation of updates that are released through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your network environment.

MOM Technical Consultant
Consultants Louisiana

Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size expert online or onsite consulting services for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate serious issues uncovered by SCOM 2012.

Office 365 Outlook Integration Specialists
IT Services for Office 365 iPhone Integration Columbus, Ohio

Office 365 is Microsoft's growing suite of client productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 programs and cloud services are available in an array of subscription plans targeted at markets ranging from individuals and households to global enterprises. Progent offers fast and affordable online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can assist your business to evaluate the many subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid solutions that transparently integrate local and cloud-based resources.

Consultancy for Internal Network Security Inventory
External Security Scan Professionals

Progent has put together two ultra-affordable service packages designed to allow small companies to receive a professional network security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer administers an extensive test of your network from outside your firewall to uncover possible risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from a secure computer within your firewall to uncover vulnerabilities to inside attacks. The two security inventory services are configured and executed from a secured external location.

SCDPM 2012 Security Support and Integration
SCDPM 2012 and Windows Server 2012 Consultant Emeryville, California

Progent's Microsoft-certified consultants can provide remote or in-person support to help organizations of any size to design, implement, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing particularly challenging problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.


















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