Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware needs time to steal its way across a network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT staff may be slower to become aware of a breach and are less able to mount a quick and forceful response. The more lateral movement ransomware can make inside a victim's network, the longer it takes to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to carry out the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help businesses in the Long Beach area to locate and isolate breached servers and endpoints and protect undamaged resources from being penetrated.
If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Long Beach
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores. Data synchronized to the cloud can also be impacted. For a poorly defended network, this can make automated recovery nearly impossible and effectively knocks the datacenter back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement payment in exchange for the decryption tools required to unlock encrypted data. Ransomware attacks also attempt to exfiltrate files and TAs demand an additional ransom in exchange for not posting this information on the dark web. Even if you are able to rollback your network to an acceptable point in time, exfiltration can pose a major problem depending on the sensitivity of the stolen information.
The recovery process subsequent to ransomware penetration involves several distinct phases, most of which can proceed concurrently if the response workgroup has enough members with the required experience.
- Containment: This urgent initial step involves blocking the sideways spread of ransomware within your network. The more time a ransomware attack is permitted to go unrestricted, the longer and more costly the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Containment processes consist of cutting off affected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
- System continuity: This involves bringing back the IT system to a minimal useful degree of capability with the shortest possible delay. This process is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as an existential issue for their business. This activity also requires the broadest array of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and line-of-business applications, network topology, and safe endpoint access management. Progent's ransomware recovery team uses advanced workgroup platforms to organize the complicated recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a customer's management and IT group to prioritize activity and to put vital resources on line again as fast as possible.
- Data recovery: The work required to recover files damaged by a ransomware attack depends on the state of the network, how many files are affected, and which recovery techniques are needed. Ransomware assaults can take down pivotal databases which, if not properly closed, may need to be rebuilt from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other mission-critical platforms depend on SQL Server. Often some detective work could be needed to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and notebooks that were off line at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users.
- Setting up modern AV/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the identical AV tools deployed by some of the world's largest corporations such as Walmart, Citi, and Salesforce. By delivering in-line malware blocking, detection, mitigation, repair and forensics in one integrated platform, Progent's ProSight ASM lowers TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the insurance provider, if any. Activities consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement amount with the ransomware victim and the insurance provider; establishing a settlement and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the TA; receiving, learning, and using the decryptor utility; debugging decryption problems; building a pristine environment; remapping and reconnecting datastores to match exactly their pre-attack state; and restoring physical and virtual devices and services.
- Forensic analysis: This process is aimed at uncovering the ransomware assault's progress across the network from beginning to end. This history of the way a ransomware attack progressed within the network helps your IT staff to assess the impact and uncovers gaps in policies or work habits that should be corrected to prevent future breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for changes. Forensic analysis is typically assigned a top priority by the insurance provider. Since forensics can be time consuming, it is essential that other key recovery processes like business continuity are executed concurrently. Progent has a large team of IT and cybersecurity experts with the skills needed to perform the work of containment, operational resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered online and onsite IT services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned prestigious certifications including CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning software. This broad array of skills gives Progent the ability to identify and integrate the undamaged parts of your network following a ransomware intrusion and reconstruct them quickly into a functioning system. Progent has collaborated with top insurance providers like Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware Recovery Consulting in Long Beach
For ransomware recovery consulting in the Long Beach area, phone Progent at 800-462-8800 or go to Contact Progent.