Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has 20 years of background helping SMBs to plan, configure, administer, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Long Beach company to pick the right technologies and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers services ranging from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Long Beach, California businesses to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, data security, backup/restore solutions, and streamlined management.

IP Voice Solutions for At-Home Workers
Expanding the corporate phone system to accommodate telecommuters is vital to supporting an effective work-at-home solution. A variety of cloud-based VoIP platforms are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or legacy products for VoIP management. Progent can help organizations of all sizes to design or tune a remote IP voice service that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications used across the network. CUCM supports additional mixed media services such as unified messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can help your company to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other older IP voice platforms, refer to CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Long Beach, California organization, phone 1-800-993-9400 or go to Contact Progent.