Expanding your remote workforce can have a major effect on IT infrastructure, security, and company workflows. Progent has two decades of background assisting SMBs to design, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Long Beach company to select the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services that go from as-needed guidance for getting you past occasional IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can help Long Beach, California organizations to succeed with any aspect of creating a high-performing remote work environment by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

IP Voice Integration for At-Home Workers
Expanding the company PBX environment to include remote users is vital to maintaining a productive at-home workforce. A variety of cloud-based VoIP products are popular with SMBs to server telecommuters. Many enterprises depend on Cisco's current or older products for VoIP solutions. Progent can help businesses of any size to design or tune a remote VoIP service that delivers the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses optimize their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. Unified Communications Manager supports additional mixed media services like messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, see Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and provide on-demand deployment and troubleshooting services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Long Beach, California business, call 1-800-993-9400 or go to Contact Progent.