Expanding your remote workforce may have a major effect on IT infrastructure, security/compliance, and company culture. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Los Angeles organization to select the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent can provide support services ranging from on demand expertise for helping you past occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent can assist Los Angeles, California companies to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, data security, backup/restore solutions, and streamlined management.

Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support a remote work environment can be especially complicated if you must accommodate a mix of personal equipment like desktop computers and notebooks, routers, and wireless appliances from various vendors and with a variety of OS software and firmware releases. Progent's background delivering online help for both outdated as well as modern technologies in remote office solutions allows you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for making necessary updates. Services offered by Progent to assist you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a secure tunnel for authorized at-home employees to use IT assets located at your corporate data center or in a public cloud. Progent can help your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN connections for a wide selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to view and interact with a data center computer's desktop. This technology provides network managers more control over the digital environment of at-home employees and offers them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewalls. Progent can provide expert online support for setting up home routers from a variety of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by families and guests, are frequently utilized by telecommuters to access their router for work. This can cause throughput and cybersecurity problems. Progent can help you to mitigate these issues by providing expertise that include Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless AP setup help.
  • Internet connectivity solutions impact the speed and availability of connections between telecommuters and the corporate data center. Mission-critical applications may demand backup Internet connections in the event the primary connection breaks. Progent can provide expertise for selecting service providers, choosing sensible bandwidth and data volume bundles, and setting up fault-tolerant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Los Angeles, California business, call 1-800-993-9400 or refer to Contact Progent.