Enlarging your at-home workforce may have a major impact on network architecture, security/compliance, and company processes. Progent has two decades of experience helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Los Angeles company to select the right technologies and follow leading practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers top business value. Progent offers services that go from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Los Angeles, California organizations to with any aspect of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and streamlined management.

VoIP Integration for Telecommuters
Expanding the company PBX system to accommodate telecommuters is vital to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to plan or maintain a remote IP voice service that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations optimize their existing Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages other mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to work with these VoIP solutions and provide as-needed configuration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Los Angeles, California organization, phone 1-800-993-9400 or go to Contact Progent.