For business network systems located within the state of Louisiana, Progent's Microsoft and Cisco authorized technical team members can provide remote phone support and troubleshooting to solve your network troubles fast and affordably. Progent has acquired enterprise-level skills, advanced software utilities, and support knowledge bases to identify and resolve computer network problems without the expense and time delays normally associated with in-person technical service dispatches.
If your Louisiana company is situated outside of the larger urban areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby network systems support choices may be limited in expertise, or not available during an emergency. This results in a computer network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progent’s team of seasoned network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not only the technical competency needed for the job, but an expert with demonstrated methods for applying those skills to deliver affordable network solutions.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is an important qualification that indicates mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an extensive test given by the ISACA professional association. Progent offers the services of a CISA-certified network security audit professional able to assist businesses in the areas of information systems audit process, information technology enforcement, systems and architecture ROI, information technology support, protection of information assets, and business continuity planning.
ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services cloud backup provides small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital files, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Read more about the complete ProSight portfolio of low-cost managed services for small and mid-size businesses.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Partner, every Progent engineer has access to the technical and training resources needed to provide the best computer help available. Progent's outsourcing, Technical Response Center Helpdesk, Office 365 deployment support, and application development services permit small business clients to benefit from the broad array of skills associated with the IT departments of big enterprises without the significant cost and distraction of maintaining a large in-house network support group.
IT Consulting Services for Local Governments and School Districts
Progent has extensive experience delivering a full-spectrum of online IT support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert online IT consulting and has delivered network solutions to organizations in all 50 states. Progent's remote information technology consulting for local governments eliminates travel costs and resolves problems more quickly than on-premises support.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of background helping manufacturing and service organizations to manage complex supply chains and streamline critical processes to get products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite consulting that can range from as-needed advice to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, training, and DBA services. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Cisco IOS software Upgrade Consulting
If your network includes Cisco appliances, you could be using an outdated release of Cisco IOS, the operating system used in most Cisco router and current Cisco switches. Cisco often offers updates to IOS in order to fix problems, plug security weaknesses, or add features. However, upgrading Cisco IOS or other Cisco control software can be tricky, depending on your Cisco equipment and your system environment. For example, there could be limited local RAM that could cause a new software version to execute incorrectly. Progent's Cisco CCIE-certified consultants can provide a broad array of services associated with upgrading Cisco IOS software or any other Cisco OS like IOS EX, CallManager or Unified Communications Manager. Progent's consultants can perform inventories of your router software, recommend appropriate upgrades, prepare Cisco devices, transfer software images/, activate and verify your update, optimize performance, resolve problems, and teach your IT staff how to take advantage of all important new features.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange. This permits you to have specific mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical problems and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and within budget. To find out more about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration solutions with on-premises Exchange.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore options for individual files and emails, support for Windows Server CSV and for vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of services to help you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software. To learn more, visit Altaro VM Backup Consulting.
Office Access Application Programming
Progent's Microsoft Office Access consulting experts offer economical online support for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert help for application programming, database migration, performance optimization, report design, and troubleshooting. Progent also offers tailored webinar training for Office Access development and database management.
Data Protection Manager Support Services
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size businesses automatic backup and simplified restore capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can assist you to design, implement, manage, and repair a multi-site backup/recovery solution powered by SCDPM 2016. Progent can assist you to upgrade from an older release of DPM or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide occasional guidance to resolve technical bottlenecks or provide comprehensive project management or co-management support to make sure you finish your Data Protection Manager 2016 deployment on time and on budget.
ProSight Managed Services for Network Management
Progent provides a selection of low-cost, fixed-price managed services intended to allow small and mid-size businesses to utilize the same advanced technology deployed by many of the world's top corporations. The ProSight portfolio of outsourced network management services covers all key aspects of information technology including email protection, security and compliance, patch management, cloud-based backup and disaster recovery, network infrastructure health monitoring, private cloud hosting, and network documentation management. To download Progent's eBook on the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
Consulting and Troubleshooting Expertise for SCOM 2016
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum uptime for key workloads by providing centralized, mixed-platform tracking of physical and virtual resources deployed throughout local systems and cloud environments. Progent's SCOM consulting team offers advanced online and onsite support to assist businesses of any size to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent's SCOM 2016 consultants can assist you to move to Operations Manager 2016 from older versions of Operations Manager or from different monitoring platforms, or combine a variety of monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include resources hosted on public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud expertise.
Contact a Progent Network Consultant
To find out how you can access a Progent computer support expert for online or on-premises support in , phone 1-800-993-9400 or visit Remote Computer Support.