If your company IT network is in Louisiana you now have quick online help from a UNIX or Cisco CCIE support specialist to fix complex problems involving your IT network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available by phone of any independent support firm in the United States. Rates are reasonable, charges are per minute, sign-up is quick, and support is world class.
If your Louisiana organization is outside of more populated metropolitan areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be problematic when you have a network crash. This can result in lost income for your company, upset clients, unproductive workers, and distracted management. By utilizing Progent's online services, you can get in touch with a qualified engineer ready to deliver expertise when you require it to get your system running.
Since Progent charges for online service on a per-minute basis, your business is invoiced just for services delivered. Progent asks for no startup charge. Many remote service organizations apply large minimum fees or charge for each fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing policy avoid big bills for fast solutions.
If your Louisiana company needs online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's experienced team of remote consulting professionals has a broad range of in-depth information technology knowledge. This enables Progent's remote service specialists to resolve the most complex network trouble faster than is possible with ordinary third-party service firms or with the internal IT staff usually found in small or mid-size companies. Progent has refined the tools and experience to fix problems efficiently in many different computer configurations that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have been awarded advanced credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also hold a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.
To help companies that run networks based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online support group can provide the services of engineers who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers online contact with professionals who have earned important security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge coupled with Progent's group approach to fixing network problems streamlines service escalation, if appropriate, to specialists with sufficient background to deal with particularly tough jobs. This accelerates resolutions of emergency network problems, prevents network downtime, and reduces maintenance bills.
For companies in the state of Louisiana, Progent enables virtually instant remote access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for urgent assistance to repair computer issues that are damaging business productivity and are beyond the scope of your ordinary IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-certified support professionals can connect to your network using advanced remote support technologies that allow them to perform fast and efficient evaluation and repair of critical network problems.
Troubleshooting Services Progent's Online Consulting Specialists Can Provide Your Louisiana Business
Progent's service specialists are qualified to provide expert help for a comprehensive array of UNIX, Apple, Cisco, and Microsoft Windows solutions such as:
Remote Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online computer support staff can help Louisiana companies to maintain a comprehensive assortment of computer products and technologies such as system infrastructure, messaging support, security expertise for computer systems and business operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and streamlined administration, and moving from dated systems to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals offer online technical help for systems based on major derivatives of the UNIX platform such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the network support arena for offering fast and economical communication with Cisco CCIEs. CCIEs are elite networking consultants who are awarded this advanced credential by completing strenuous examinations administered by Cisco. In most cases CCIEs are hired by big enterprises or national Internet service providers, and consequently their expertise is not conveniently available to smaller companies.
Progent is among the only network consulting providers that ensures that Cisco CCIEs stay available to assist small and mid-size businesses. In addition, Progent facilitates quick access to a Cisco CCIE by telephone so that you can receive timely assistance for urgent system problems that are hurting your productivity but are beyond the competence of your ordinary IT support providers. Progent's CCIE engineers can tie into your network by means of the latest remote troubleshooting tools to provide quick and affordable analysis and repair of serious network trouble. To learn more on Progent's support for Cisco network appliances, visit Cisco Network Engineering Services.
Microsoft Partner for Online Technical Support for Windows
Progent's Microsoft-certified online support professionals can deliver network repair and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can help you with a wide variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint Server design,
Microsoft Skype for Business configuration support and Lync migration, Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Experts
Progent offers you the services of certified CISM, CISSP and ISSAP security consultants who can deliver a variety of security solutions that can enhance the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against internal or external threats or help you to revive fast from an attack. Security services available from Progent include: in depth security audits utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Hydra; fast recovery from malicious attacks; integrating firewalls; planning secure architectures for remote and mobile connectivity; protecting your email infrastructure against spam and DHA attacks; and setting up continual automated monitoring. For additional information on Progent's security expertise for small and midsize businesses, go to Progent's Professional Services for Network Security.
Business Applications Services: Training, Programming, Integration
Progent's Apple Mac technology experts can support the creative facets of Mac computing by offering help services and education in imaging, audio, and video. Progent's support professionals offer help in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team offers professional consulting support and training in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for popular Microsoft business applications such as CRM, Microsoft Project, Office Word, and Microsoft Office Excel. To read more about Progent's consulting, customization, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Help Desk Support Options
Progent offers several support programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for businesses who need the immediate availability of an effective Help Desk but who have relatively small funds and internal support resources. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk staff. Progent can act as a primary Call Center for your business, represent an escalation alternative for tough network problems, or be available in those instances when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk Call Center or enhancing your current one, selecting or customizing Call Center application software to address the special needs of your company, or adding temporary personnel to work online in conjunction with your in-house Help Desk Call Center group during high-demand events such as system upgrades.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network specialists. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your customers easy communication with a large technical support resource with extensive background delivering telephone-based help and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Call Center a positive image as a key contributor to company success, and Progent's charter is to fix and not just record problems. To read additional information on Progent's Help Desk Call Center support and outsourcing services, go to Progent's Help Desk Call Center Services.
Progent's Online Service Tools
Progent has deployed a collection of optimized tools, evolved over many years of use, dedicated to enabling the most advanced standard of efficiency for providing online technical support and troubleshooting for small and midsize company IT networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite connectivity permits the engineers of Progent's remote service group to link to your network without breaching corporate security.
Progent's advanced customer support database application includes comprehensive records for all service delivered to Progent's clients. Every authorized Progent staff engineer has the benefit of the specifics of services delivered to every client by any staff member. This archive of trouble tickets and fixes is organized as an easily searchable internal database that enables Progent's online support experts to share their experiences company-wide to make sure that the value of Progent's support services grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to manufacturers' in-house engineering personnel that enable Progent's online service experts to come up with the optimal solutions promptly.
Contact a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To see how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency remote professional assistance in Louisiana, phone 1-800-993-9400 or visit Expert Remote Network Support.