For office computer networks located anywhere in the state of Louisiana, Progent's Microsoft qualified technicians can provide phone assistance and remote troubleshooting to solve your network troubles quickly and affordably. Progent has developed enterprise-level expertise, software tools, and support knowledge bases to diagnose and resolve computer network problems without the expense and delays associated with onsite technical service visits.
If your Louisiana company is situated outside of the larger urban areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby network support choices may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent’s team of seasoned network engineers average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a varied range of clients. This means you get not just the technical skills needed for the job, but an expert with proven methods for applying that expertise to assist with excellent network solutions.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and NSX consultants offer world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and application mobility.
Progent's Online Consulting, Development and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of remote services to help your organization to design, develop, pilot test, install, administer, and debug business applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to migrate your current Excel applications to the newest releases of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent offers as-needed help to clients who need a fast fix to a stubborn issue associated with Office Excel and Progent also offers full project management support for migrating or creating mission-critical applications built on Excel. Progent's cost-effective webinar training classes for Excel can be customized to meet the needs of individuals or teams.
CRISC-certified Risk Management Consultants
The CRISC certification program was initiated by ISACA in 2010 to validate an IT professional's skills to design, implement, and support IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified risk management expert to help your company to create and carry out a risk management plan based on industry best practices identified by CRISC and geared to match your company's risk appetite, business goals, and IT budget.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that represents expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive test given by the ISACA professional group. Progent offers the services of a CISA-qualified network security audit professional able to help businesses in the areas of information systems audit process, information technology administration, network assets and infrastructure ROI, IT service delivery, safeguarding of information assets, and disaster recovery planning.
Progent is a Microsoft-certified Partner
Because Progent is a Certified Partner for Microsoft, every Progent engineer has access to the technology and training resources needed to provide the best IT support possible. Progent's IT outsourcing, Contact Center, Office 365 deployment support, and software development services permit small and midsize business clients to take advantage of the broad range of knowledge found in the IT departments of large organizations without the significant cost and distraction of building and managing a self-sufficient in-house support team.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP experts can provide Cisco UC520 consulting support to assist you to manage your legacy UC500 VoIP gateway or design and carry out a smooth migration to a modern VoIP solution.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE configuration experts can assist organizations of any size to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective remote or onsite expertise to help companies to move efficiently to a productive unified communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Windows Server 2012 R2 Integration Services
Progent's Microsoft-certified Windows Server 2012 consulting experts can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your network for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security strategy, streamline IT administration, help with application development, and generate and test a disaster recovery/business continuity plan. If you are thinking about upgrading from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to evaluate the value of Windows Server 2016 for your environment and plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture.
Progent's Consulting and Training Support for Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants can provide a broad selection of economical online support services to assist you to manage your current Microsoft Office Word environment or assist you to upgrade to a current release of Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between various releases of Word, interfacing Office Word with other Office apps like Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security and compliance consulting, and smart phone integration, and online Office Word training classes tailored for individuals or groups.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable runbook for recovering services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also supports non-intrusive testing for disaster recovery, updates and fixes and can generate reports to confirm full service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager.
Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a unified voice messaging platform that facilitates productive collaboration by providing a variety of alternatives for accessing calls and messages within an environment that is easy to implement and administer. Cisco Unity Connection lets you read and manage your voicemail messages from your email inbox, browser, Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to medium businesses and enterprise branch locations with up to 500 voice mailboxes. Progent's Cisco-qualified CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your voice messaging solution delivers the highest possible competitive value.
Talk to a Progent Computer Consultant
To learn how to get in touch with a Progent computer support expert for online or onsite expertise in , phone 1-800-993-9400 or visit Online Computer Support.