Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and company processes. Progent has 20 years of background assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Louisville organization to select the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent offers services ranging from as-needed expertise for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Louisville, Kentucky companies to with any aspect of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A broad range of video conferencing platforms from leading technology companies support virtual meetings, video and voice conferencing, chat, and content sharing for both local users and telecommuters. Many organizations utilize multiple conferencing products to accommodate their various partners and clients. Progent can help your organization to manage your current conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex as well as for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help your business to optimize your WAN infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Louisville, Kentucky business, call 1-800-993-9400 or refer to Contact Progent.



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