Expanding your remote workforce can have a significant effect on IT infrastructure, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Lubbock organization to select the right technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers services ranging from on demand expertise for helping you past occasional technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Lubbock, Texas businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, endpoint security, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for a remote workforce can be particularly complex if you have to manage a mix of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi APs from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience providing online help for both legacy and modern technologies in virtual office venues enables you to make efficient use of your available network infrastructure and offers ready access to expertise for making necessary upgrades. Services offered by Progent to help you to implement a high-functioning telecommuting ecosystem include:

  • Virtual Private Network connectivity allows you to create a secure connection for authenticated at-home workers to access IT assets situated at your company datacenter or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your telecommuters to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a wide range of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a remote computer's desktop. This technology gives IT managers more control over the computing ecosystem of at-home employees and ensures them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and support VPN tunnels, home wireless networks, and firewalls. Progent offers top-tier remote support for deploying routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting the whole family and guests, are frequently utilized by telecommuters to access their Internet router for work. This can create throughput and cybersecurity problems. Progent can assist you to mitigate these problems by providing services like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP setup help.
  • Internet access methods impact the performance and reliability of connections between at-home workers and the corporate network. Line-of-business applications may demand redundant Internet connections in the event the normal connection fails. Progent can provide expertise for picking Internet service providers, selecting sensible bandwidth and data volume packages, and setting up high-availability Internet connections. See Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Lubbock, Texas business, call 1-800-993-9400 or go to Contact Progent.