Madison Consultants for IT Service Companies
Short-Term Support Staff Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Firms in Madison
Progent's consulting services for IT service organizations in Madison Wisconsin allows you to provide your clients Progent's consulting and Help Desk support with your company's brand as a seamless augmentation of your in-house IT services group. These services can put you on the fast track to grow your revenue, flesh out your service catalog, create happy clients, and increase your bottom line.
Progent's nationwide team of network infrastructure engineers, PC support technicians, network admins, and data security consultants have acted as seamless expansions to the IT staffs of some of the world's biggest IT service businesses. Progent's range of expertise allows you to widen the capabilities of your IT support practice, and Progent's close integration with your support team helps you elevate and protect your branding.
Progent is an IT support company with two decades of experience providing remote expertise to small and mid-size businesses. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network engineers of any independent computer services company in the world. Progent has provided remote technical assistance and advanced consulting to customers in every state in the U.S. (Refer to recommendations from Progent's clients.)
Providing Progent's Support Services Under Your Branding
Progent's reseller program for IT service providers features seamless resale to your customers of professional IT services. Progent invoices your firm exclusively and performs under your instructions to provide your customers support services under your brand. In addition, Progent has an affordable Extended Hours Support Service for customers who require 24x7 support.
Help Desk Call Center and Ticketing Services for IT Service Providers
Ticketing systems are fundamental to an effective Help Desk. But full-featured ticketing systems are not just expensive to acquire and staff, but also challenging to configure and maintain. Smaller IT service organizations rarely have the necessary budget or personnel. Progent's Help Desk and ticketing solution gives IT service organizations an affordable way to retain their own branding while providing their clients responsive desktop support backed by a best-of-breed ticketing platform and supplemented by rapid escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Program for Network Service Providers
Progent's Call Center and ticketing solution for IT support firms takes advantage of Progent's investments in advanced ticketing software, an online desktop support team, and a network of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing platform exclusively or Progent can set up communications with your existing ticketing platform. The features available with Progent's Service Desk and ticketing program allow you to increase your physical and virtual support volume, the diversity of technical issues your company can take on, the number of geographies you can serve, and your overall availability.
Important features of Progent's Service Desk and ticketing program for IT support organizations include:
- Progent's online desktop service team delivers Level 1 end user help with 1-hour SLA to begin work during normal business hours.
- Normal support hours are 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is available at additional cost.
- Optional onsite service in larger metros is offered across the country at additional cost.
- You retain full control of your customers and invoicing.
- Your customers submit incident reports through your custom branded Internet portal, an 800 number, or by sending an email to your dedicated email address.
- Every customer request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and updated online while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Firms
Progent's consulting expertise for IT service providers allows you to become a sole source for virtually all IT guidance and troubleshooting your clients may require. You can grow your team and core IT skills steadily without having to turn down opportunities due to a lack of expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a seamless extension of your internal IT service team, under your direction, and bills you instead of your client.
- By-the-Minute Billing: Progent charges by the minute to reign in expenses.
- Detailed Documentation: Progent utilizes an enterprise-class reporting platform to ensure that all services performed are fully documented. This enables your IT support organization to transfer service assignments to internal personnel once you have enough people and relevant technical skills.
- Safely Expand Your Service Business: You can quickly and efficiently accept more jobs outside your main fields of expertise and serve additional geographies without assuming the risks involved with expanding your full-time staff too quickly.
- Re-enforce Your Name: You can improve your mind share as a comprehensive network support provider by offering more solutions to more customers under your own brand.
- Add to Your Services Catalog: Progent offers world-class support in a wide array of IT disciplines and can act as a reliable reservoir of skills for expanding your IT service business.
- Rapid Escalation: Thanks to a large roster of senior IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 services so even the toughest issues get resolved promptly.
- Keep Your Clients Happy: Happy customers stick. By teaming with Progent, you can continue making your customers successful without ever requiring clients to seek expertise from your competitors.
- Online Technical Support Experts: For 20 years, Progent has provided remote IT support from Help Desk support to advanced consulting. Effective online support saves money while delivering fast results.
- Advanced Certifications: Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Madison, Wisconsin Companies
Progent's nationwide roster of certified consultants and technical experts can provide Madison, Wisconsin companies a wide array of remote consulting and debugging expertise. Practice areas offered under Progent's consulting program for IT service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Consulting
- Active Directory and MS Entra Planning
- Microsoft 365 Configuration
- Microsoft Dynamics GP Consulting
- Azure, AWS, Google Cloud Platform
- Online IT Support
- Teleworker Integration
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Cybersecurity Expertise
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support
- Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Automation
- Rapid, Low-cost .NET Software Development.
- Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- Smartphone Integration
- iPhone Support
- Android Smartphone Integration
- Ransomware Defense/Recovery
- Backup/Restore Solutions
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Program for IT Service Organizations in Madison, Wisconsin To learn additional information about Progent's consulting program for IT service firms in Madison, Wisconsin, call 1-800-993-9400 or see Contact Progent.
An index of content::
Online Support Linux Network Monitoring
Nagios for Linux Specialist
Network monitoring ordinarily involves observing a system's resource utilization to help identify data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux or UNIX and can be used to observe multi-OS environments where UNIX and Windows operate together. Progent's system support consultants can help you take advantage of both these programs to optimize and repair your network. Progent's Linux support professionals provide small businesses and programmers help with administering and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Remote Consulting Microsoft Exchange 2000 Upgrade
Network Engineer Microsoft Exchange 2000 Upgrade
Progent is one of the most expert information technology support companies for creating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full benefits of Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Power BI Connectors Reporting
Power BI Report Server Contract Programming Firm
Progent's Power BI experts can assist you to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to organize your source data for Power BI reports and dashboards. Progent can assist you build and manage an onsite, cloud, or hybrid architecture to run Power BI.
Lync Server 2013 Mirrored Back End Servers Technology Professional
Specialist Lync Server 2013 high availability
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to create a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web conferencing with app sharing, as well as IP and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network integrators can assist you to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your IT team and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with key Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.
24x7 Professionals ransomware cleanup and restore
After Hours NotPetya ransomware recovery Consultant Services
Progent's ransomware experts can assist you to assess your ransomware defenses, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Windows 7 Training Remote Support Services
Microsoft Windows 7 Upgrade Server Consultant
Progent's Microsoft certified consultants can provide remote and onsite consulting services to help you to administer, support, and repair PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, disaster recovery, remote access, smartphone and tablet management, Wi-Fi configuration, and remote network monitoring.
Ryuk ransomware hot line Professionals
Locky ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
Microsoft Solutions Framework Project Methodology Troubleshooting
Best Practices Network Integration
Progent's team of Microsoft and Cisco Certified consultants average more than ten years of real-world professional background, at the front lines of IT support, performing a broad variety of IT projects for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices that are combined into shared leading practices training that Progent instills in its support team. This means that you get not only world-class IT capability, but also a consultant with field-tested methods for using computer knowledge to resolve actual IT problems quickly.
Consulting ransomware data recovery
Sodinokibi ransomware hot line Engineers
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Windows Server 2012 R2 Hyper-V 3.0 Specialist
Microsoft Hyper-V 3.0 Virtual Server Information Technology Consulting
Progent's network consultants can help you analyze the potential advantages of Hyper-V-powered server virtualization for your company, perform pilot implementations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network and server infrastructure for optimal performance with virtualization technology, help you in migrating to Windows Server 2008 and setting up Hyper-V, train your network management personnel to monitor and manage Hyper-V, provide world-class consulting support for enhancing the security of your virtual machines, establish and test disaster recovery procedures that optimize system uptime, and deliver continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.
Online Help SQL Server 2014 AlwaysOn
SQL Server 2014 Security Support and Setup
Microsoft SQL Server 2014 includes major enhancements in key areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services including system design, deployment, management, remediation, and software development services to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Altaro VM Backup Encryption Professional
Network Consultants Altaro VM Backup with Azure
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises consulting services to assist you to design, install, manage and debug a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.
Setup and Support Meraki 802.11ac Access Point
Meraki Wireless Access Point IT Consultants
Progent's Cisco Meraki wireless AP consultants provide online and onsite support to assist businesses of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.
ProSight Reporting Infrastructure Monitoring Online Troubleshooting
Computer Engineer ProSight Reporting Infrastructure Management
ProSight Reporting is a growing line of real-time reporting plug-ins designed to integrate with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consulting Services Wi-Fi VoIP phone integration
Wireless Professional
Progent's Cisco-certified wireless technology consulting experts can assist organizations to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Consulting macOS Technical Support
Top Ranked Consultant Mac Technical Support
Progent provides nationwide online technical support and troubleshooting services for businesses that operate Apple Mac environments or whose information systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's engineers can provide Apple macOS and Mac OS X users a range of IT services including desktop support, upgrading to the most recent edition of OS X from earlier editions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Online IT help provides optimum return for your IT budget by extending user productivity and limiting the time charged for computer repair services. Sophisticated online support technology and skilled service specialists and engineers allow Progent to handle most network problems without wasting time and expense by going to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a mix of phone help and online access. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP certified security specialists to help with the toughest network issues.
MS Certified Help Desk Sharing Cost Savings Network Engineer
Extended Support Desk Cost Savings Setup and Support
Progent's Help Desk Call Center management and co-management service programs help companies to reduce costs and enhance productivity.
Top Virus Recovery Support Outsourcing
Support Outsourcing Malware Forensics
Progent's ProSight Active Security Monitoring incorporates cutting edge behavior-based machine learning tools from SentinelOne to defend endpoints and servers and VMs against recognized as well as zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft Certified Expert ASP.NET Core Contract Programming Firm
DotNET Application Programming Firm
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can build or enhance .NET applications rapidly and affordably.
Computer Consultant CIO
Part-Time CIO Consulting
Progent can provide the part-time services of a veteran CIO to offer a broad perspective to assist your company select and maintain IT solutions to meet your present needs and that can be a firm foundation for your growth. Progent's part-time CIO services provide financial leverage to organizations who want to optimize the impact of their network expenditures but who are unable or hesitant to take on another executive-level manager to their head count. Because Progent is vendor-agnostic, with a large staff of engineers certified to support all leading operating systems and connectivity technologies plus a broad selection and business software, Progent is in a unique situation to provide unbiased recommendations as well as advanced technical help for developing information solutions that match the special needs of your organization.
Microsoft 365 Mac Integration Remote Support Services
Microsoft 365 Migration IT Consultant
Microsoft 365, previously called Office 365, is Microsoft's expanding suite of productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are offered in a variety of subscription plans targeted at customers from students and households to global enterprises. Progent can provide quick and easy online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can assist your business to understand the many subscription plans available with Microsoft 365 and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate local and cloud-based resources.
Lync Server 2013 and Exchange UM Server Consultant
Lync Server 2013 Instant Messaging Consultant
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and on-premises training to your management team and end users. Progent has expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Antivirus Installation support
Installation support Anti-Virus
E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard handles the security and management of company email by offering constantly updated spam and virus filtering, policy administration, content filtering, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and reporting tools plus outbound email filtering to let you repair your email system and define and enforce company security policy.
24-Hour Hyper-V 3.0 Virtual On-site Technical Support
Virtual Server Hyper-V Support and Integration
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas such as multitenancy, agile network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to install and manage virtual servers to reduce IT expenses and improve availability.
Wave 2 wireless controller Network Consultant
Consultants WLAN controller
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and management of wireless access points, optimizing wireless performance by limiting the impact of radio frequency congestion, improving wireless uptime with fast failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller technology.
Hornetsecurity Altaro M365 SharePoint Backup Remote Technical Support
Altaro 365 Total Backup Remote Support
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Emergency Aironet 700 Access Point Online Troubleshooting
24/7 Aironet Wireless AP Help and Support
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or onsite configuration and troubleshooting support to assist you to design, implement, update, tune, manage and debug Aironet wireless AP deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique workplace design, building structure, and expected workloads.
XenApp Computer Consultant
Citrix Virtual Windows Applications Technology Professional
Progent's Citrix consultants can help you to plan, deploy, administer, and support a virtualized Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to manage and support an off-site datacenter that offers high availability, enhanced protection, and rapid recovery.
Emergency .NET Android Programming Firms
.NET Web Application Development Firm
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET apps rapidly and affordably.
Consulting Lync Server 2013 and iPad
Lync Server 2013 Edge Server Pool Consultants
Microsoft Lync 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN calling enabled for a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Microsoft SMS Server IT Services
SMS Server 2003 Upgrade On-site Support
Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software products by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT projects involving areas that Feature Packs are intended to streamline. Progent's adoption and update services can minimize spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to develop efficient processes and standards to manage handheld computers and smart portable communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that includes policies, procedures and technologies to keep your IT network protected.
Microsoft and Mac Desktop Computer Expert
Microsoft and Apple Mac Desktop Online Consulting
Progent offers a wide range of cost-effective services to assist you to install, integrate, repair, and manage desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online help for individual machines or notebooks or work with your business to plan and carry out a large-scale rollout of new or updated operating system software and business applications. Progent can also provide consultants and technicians to assist your company to prepare for and implement an office relocation or consolidation designed to cause minimal disruption of your productivity.
Exchange 2007 to Exchange 2010 Upgrade Consultants
Consulting Microsoft Exchange Server 2010 Upgrade
Progent's Microsoft-certified network experts can help you to assess the benefits of Exchange Server 2010 for your business and can help your IT staff to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast payback by increasing your workers' efficiency, cutting the expense of hardware and support, simplifying management, and integrating your vital communications platforms.
Internet Data Center IT Consulting
Co-Location Remote Support
Colocation data centers allow companies to share enterprise-class data centers for housing network equipment that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation program including choosing and moving to a colocation facility, designing network architecture, specifying hardware, on-site and on-line maintenance, setting up remote network management, and education your IT staff.
WLAN controller Support and Integration
2500 Wireless Controller Online Troubleshooting
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the impact of RF congestion, improving Wi-Fi availability with rapid auto-failover, and hardening data security by detecting threats and filtering traffic content according to user class and locale. Progent can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller solutions.
Skype for Business Instant Messaging Professionals
Skype for Business and iPhone Professional
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to assist you to manage and repair your current Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Top Quality SCCM Technicians
Microsoft Intune Outsource IT
Progent's network consultants can help your company to streamline desktop PC change and update deployment by providing expertise with management tools such as System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
