For small company networks located within the state of Maine, Progent's Microsoft authorized technical team members can deliver remote phone assistance and troubleshooting to resolve your network systems troubles quickly and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support databases to identify and fix network problems without the expense and delays normally associated with in-person service visits.
If your Maine company is situated outside of the larger metro areas such as Portland, Lewiston, or Bangor, your nearby network systems support options may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís staff of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical projects for a extensive range of customers. This means you get not only the technical know how needed for the task, but an expert with proven methods for applying that expertise to assist with efficient network solutions.
World-class Cisco Support from Expert CCIE-certified Engineers
Progent offers easy, quick, and economical access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are elite networking gurus who earn this prestigious certification only as a result of thorough testing by Cisco. CCIEs can resolve the most complicated problems surrounding network design, deployment, repair, and maintenance. Progentís CCIE professionals cooperate intimately with Cisco in-house staff in analyzing problems with Cisco's IOS software and devising fixes or acquiring software updates to resolve anomalies. Progent can provide quick contact with a CCIE by phone so you are able to receive immediate assistance for complex network troubles that are impacting worker productivity but are outside the expertise of your local IT service providers.
Full Array of Security Services
Progent's CISA, GIAC, and CISSP certified security experts can assist you to perform comprehensive security assessments, restore operations quickly from compromised security, set up firewalls, configure safe techniques for off-site and mobile connectivity, install spam and virus protection and email encryption, and develop a company-wide security strategy built around round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for unified endpoint security.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP experts can provide Cisco UC520 consulting support to help you to maintain your legacy UC500 VoIP gateway or design and carry out a smooth upgrade to a current IP telephony and voicemail solution.
Microsoft SQL Server 2012 Support Services
Progent offers the expertise of certified SQL Server 2012 engineers and seasoned database application programmers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified data security consultants to assist your business to manage your Microsoft SQL Server 2012 solution and configure an efficient and secure IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help you to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
PC Desktop Support Services
Progent can deliver a broad array of cost-effective services to help your company to install, integrate, repair, and manage desktop PCs and notebooks based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 planning consulting, Windows 8.1 expertise, Microsoft Windows 7 support, MS Office and Office 365 integration and training, and 64-bit processing upgrades.
Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes significant improvements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consultants can provide cost-effective online and on-premises consulting services including system design, configuration, management, troubleshooting, and software development expertise to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment. In case you are currently using SQL Server 2014, Progent can assist your company to carry out an efficient upgrade to SQL Server 2016.
Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers offer world-class remote and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small organizations and campus networks to enterprise data centers and ISPs. Progent can show you how to deploy Cisco's continually improving switch solutions to achieve the speed, expandability, resilience, virtualization support, security and manageability needed by your business. To learn about Progent's consulting and support services for Cisco's market-leading family of Catalyst switches, see Cisco Catalyst switch consulting and support services. For information about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, refer to Nexus switch support. To find out about Progent's support services for Meraki switches, refer to Meraki switches integration.
Progent's Consulting Support for Windows Server Essentials
Windows Server Essentials is an affordable, entry-level platform that enables small businesses to transition from the older stand-alone on-premises datacenter to the contemporary hybrid networking model that includes both local and virtualized cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential business advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your network ecosystem. Progent can provide comprehensive project management support to help you design and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Azure planning and integration consulting.) Progent can also provide as-needed consulting help, technical support, and customized training.
Team Approach to Support and Problem Escalation
Computer technologies have become ever more sophisticated. In addition, most small business computer networks incorporate software and hardware from many different vendors. This makes network integration and support increasingly challenging. It is unfeasible for even the most talented individual to have in-depth knowledge in all aspects of computer technology, or broad hands-on experience in the thousands of hardware and software brands, versions, and updates that small companies incorporate in their IT networks. Progent follows a collaborative methodology to computer consulting and relies on subject matter experts to bring in-depth knowledge when needed to resolve the most intractable problems effectively, at the lowest cost to you.
Get in Touch with a Progent Network Support Expert
To learn how to get in touch with a Progent network support expert for online or onsite assistance in , phone 1-800-993-9400 or go to Remote Network Support.
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