For small company networks located within the state of Maine, Progent's Microsoft and Cisco qualified consultants can deliver online support and remote troubleshooting to fix your network systems issues fast and affordably. Progent has developed enterprise-level expertise, software tools, and support knowledge bases to diagnose and fix IT problems without the cost and delays normally associated with on-site technical service calls.
If your Maine business is located beyond the larger metro areas such as Portland, Lewiston, or Bangor, your local computer support options may be limited in technical expertise, or unavailable during an emergency. This can result in a office network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís team of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of clients. This means you get not only the technical competency needed for the task, but a professional with proven methods for applying that expertise to deliver excellent network solutions.
NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting support for NetApp's complete line of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably based on best practices.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of email messages and attachments and preventing users from sending confidential or unauthorized information or spam. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and stay compliant with industry privacy standards and government mandates like HIPPA, Sarbanes-Oxley and PCI DSS. Read more about Progent's entire ProSight family of affordable network management outsourcing services for small and medium-size organizations.
Immediate Help for Urgent Problems
With Progentís urgent remote network troubleshooting services, you can get immediate help for problems that are causing lost productivity. Online help eliminates the lengthy delay and increased expense required for in-person computer support. For day-to-day administration tasks, Progentís remote support consultants can perform most jobs within a few minutes of receiving a request, instead of requiring you to live with a problem for hours for on-site support to arrive.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. UniFi appliances installed on multiple venues with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned wireless professionals who can help you to assess the value of Ubiquitiís UniFi products for your environment and help you to plan, install, manage, and troubleshoot your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
Planning and Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was published more than a decade ago, and Progent has the scope of IT know-how to assist organizations of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in specific jobs related to your SharePoint 2013 deployment.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Certified Partner, every Progent engineer has access to the technology and training resources required to provide the best IT support available. Progent's IT outsourcing, Contact Center, Office 365 integration support, and application development services permit small and midsize business customers to take advantage of the broad array of skills associated with the IT departments of big companies without the significant cost and distraction of building and managing a large in-house support staff.
Desktop Support Services
Progent offers a wide array of cost-effective services to help you business to install, configure, repair, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop support services include Windows 10 planning consulting, Windows 8.1 expertise, Microsoft Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit operating system upgrades.
Citrix Virtual Desktop Support Services
Progent's Citrix-certified virtual desktop experts can help your business to plan, implement, administer, and support a virtualized Windows desktop and application delivery system by providing Citrix XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network engineers can show you how to optimize your network for distributing server and client-side applications, and Progent's datacenter management and support experts can help you to manage and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid disaster recovery. Progent can also help you with other virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.
Design and Configuration Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi access point consultants offer remote and on-premises support services to help businesses of all sizes to design, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device. (See Cisco Meraki switches integration.)
Configuration Consulting for Microsoft Lync 2013
Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and secure communications environment that permits a BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed model suitable for your current and future goals, implement Lync Server 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your management staff and end users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with key Office and Office 365 applications such as Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also assist you to design and carry out an efficient migration to Skype for Business.
Consulting and Troubleshooting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified SCOM 2012 consulting experts have more than a decade of background designing, implementing, enhancing and repairing SCOM solutions and can provide organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate serious issues uncovered by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to assist you to upgrade smoothly from SCOM 2012 to Operations Manager 2016.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with government and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also assist you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.
ProSight Managed Services for Network Management
Progent provides a selection of low-cost, fixed-price services designed to allow small and mid-size businesses to utilize the same advanced IT solutions deployed by some of the world's top corporations. Progent's ProSight suite of network monitoring and management services addresses all key areas of information technology such as email protection, security and compliance, patch management, automated backup/recovery, network infrastructure monitoring and management, private cloud hosting, and IT asset documentation management. To read Progent's eBook on the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or onsite help in , call 1-800-993-9400 or visit Online Computer Support.