If your company computer network is in Maine you can now get quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with emergency issues that threaten your IT network. Progent offers the services of one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible by phone of any nationwide service organization in the U.S. The cost is competitive, billing is by the minute, sign-up is fast, and service is unbeatable.
If your Maine small business is situated some distance from major metropolitan areas including Portland, Lewiston, or Bangor, access to UNIX or Cisco CCIE engineers may be limited when there's an urgent situation. This can cause a loss of productivity for your company, upset clients, idle employees, and distracted executives. By contacting Progent, you have access to a certified consultant who can provide assistance whenever you have to have it to keep your network running.
Because Progent charges for remote help per minute, your company is invoiced just for technical help received. Progent requires no startup charge. Some remote service firms demand large minimum fees or bill for each quarter hour or longer. Progent's one-minute granularity and simple billing mechanism save you from big tabs for quick fixes.
If your Maine company needs technical assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's experienced team of remote consulting engineers has a broad array of world-class computer knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party service firms or with the internal support resources commonly found in smaller companies. Progent has developed the technology and experience to fix technical issues economically in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have earned major certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of high-level Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, CCDA and CCDP.
In order to help businesses that operate environments featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online service team can provide the assistance of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent provides phone-based support from professionals with important security credentials including Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's cooperative approach to fixing network difficulties streamlines service escalation, if appropriate, to specialists with relevant background to deal with unusually tough jobs. This accelerates remediation of urgent network problems, prevents system downtime, and minimizes technical support bills.
For organizations throughout Maine, Progent offers fast online access to a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical assistance to repair network problems that are damaging business productivity and are beyond the comfort zone of your ordinary computer support resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-qualified network experts can interface with your computer environment via state-of-the-art remote support technologies in order to deliver fast and efficient analysis and resolution of serious network issues.
Services Progent's Phone-based Support Specialists Can Provide Your Maine Business
Progent network consultants can offer advanced support for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote technical service staff can help Maine companies to maintain a broad assortment of computer products and technologies including system infrastructure, messaging support, security expertise for computer systems and company operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for processor consolidation and centralized administration, and migration from older systems to current environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer remote troubleshooting for systems based on popular derivatives of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or mainstream Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the computer support industry for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network professionals who are awarded this advanced credential only after strenuous examinations supervised by Cisco. In most cases Cisco CCIEs are employed by large corporations or national Internet service providers, and consequently their help is not easily available to small and medium-size businesses.
CCIE and CCNP qualified consultants from Progent can assist your company to design, configure, and manage an integrated information system that can simplify operations, reduce expenses, and accelerate the path to productivity. By providing Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless products integration assistance, Progent can significantly improve the business value of your integrated network in Maine. To learn more concerning Progent's expertise in Cisco network appliances, see Cisco Technology Engineering Expertise.
Microsoft Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-qualified online support experts can deliver network troubleshooting and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can help you with a wide range of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2016 migration, Exchange Server 2013 integration,
Exchange 2010 management,
SharePoint Server design,
Microsoft Skype for Business planning and deployment consulting and Lync 2010 migration, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Qualified Network Security Engineers
Progent offers you the services of certified CISA, CISM, and ISSAP security engineers who can deliver a variety of security solutions that can improve the immunity of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or help you to recuperate quickly from a breach. Security services available from Progent include: comprehensive security evaluation using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Netcat; efficient recovery from malicious assaults; configuring firewalls; establishing secure architectures for off-site and mobile access; securing your messaging infrastructure from spam and directory harvest attacks; and setting up round-the-clock proactive monitoring. To read additional information about Progent's security services for small and midsize companies, go to Progent's Engineering Services for System Security.
Business Applications Support: Webinar Training, Programming, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by providing help services and education in imaging, audio, and motion video. Progent's consultants can provide help in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers in-depth consulting expertise and education in specific application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft applications including Microsoft CRM, Microsoft Project, MS Word, and Microsoft Excel. For more concerning Progent's expertise, custom development, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.
Help Desk Call Center Outsourcing Options
Progent provides several programs for Help Desk assistance that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for businesses who need the timely accessibility of an effective Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Call Center staff. Progent can act as a primary Call Center for your business, represent an escalation resource for the most challenging technical problems, or be ready in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk or improving your current one, selecting or customizing Help Desk software products to address the particular needs of your business, or adding temporary personnel to work online in conjunction with your internal Call Center resources during demanding events like software migrations.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to offer your customers easy access to a large technical support resource with extensive background delivering telephone-based support and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk a positive image as a major driver of business performance, and Progent's aim is to fix rather than simply record problems. For more information about Progent's Help Desk support, visit Progent's Help Desk Services.
Progent's Remote Service Technologies
Progent has developed a collection of optimized technologies, refined during more than a decade of field experience, focused on enabling the most advanced standard of service for providing remote technical help and repair for small and medium-size company IT systems. Progent provides secure Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote access allows the experts of Progent's remote service group to interface to your network remotely without breaching corporate security.
Progent's powerful customer support reporting system stores thorough documentation for all support provided to Progent's customers. Each authorized Progent staff engineer has the benefit of the specifics of services provided to every customer by any team engineer. This database of trouble tickets and solutions is structured as an easily retrievable proprietary database that enables Progent's online technical engineers to communicate their experiences company-wide to make sure that the value of Progent's technical support improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional extensive support knowledge bases and to vendors' in-house support personnel that allow Progent's online service specialists to find the optimal resolutions promptly.
Contact a UNIX/Linux or Cisco Network Support Expert Now
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent remote engineering expertise in Maine, phone 1-800-993-9400 or visit Expert Remote Computer Support.