Overview of Progent's Ransomware Settlement Negotiation Services in Manchester
Ransomware Defense and Recovery ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an optimum settlement is a complex activity that requires a mix of real-word experience, IT knowledge and business savvy. It also calls for working closely with the ransomware victim's IT staff and the cyber insurance carrier, if there is one. Since the number one goal of the ransomware victim is fast recovery, it is vital to deploy recovery groups that operate effectively, in parallel, and with intimate collaboration. Progent has the breadth of IT skills and the deep bench of personnel to complement your network support team and recover your network environment rapidly and affordably.

Services provided by Progent's ransomware negotiation team include:

  • Establishing the type of ransomware involved in the attack
  • making contact with the hacker
  • Evaluating the likelihood of recovery
  • Validating the hacker's decryption tool
  • Determining a settlement with the victim and the insurance carrier
  • Negotiating a settlement amount and schedule with the TA
  • Checking compliance with anti-money laundering (AML) sanctions
  • Overseeing the crypto-currency payment to the TA
  • Receiving, reviewing, and operating the threat actor's decryption tool
  • If necessary, contacting the TA for technical assistance with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware team can help with:
  • Quarantining infected endpoints to arrest the spread of the attack
  • Making replicas of every infected server and endpoint and data store to allow forensics without interfering with cleanup
  • Adding A/V protection to all clean endpoints
  • Recovering data from air-gapped restores or unscathed machines
  • Creating a clean recovery environment
  • Remapping and connecting drives to match exactly their pre-encryption condition
After the decryption utility has been mastered, Progent can assist you to recover computers and services to their pre-arrack condition. Progent can also help you to perform a complete forensics analysis and create a document to deliver to the cyber insurance carrier. This document helps you to understand cybersecurity gaps that need to be corrected and recommends actions that should be performed to counter subsequent ransomware attacks.

Paying Exfiltration Ransoms
In addition to extorting payment for a decryption tool, modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor often try to steal (or "exfiltrate") information. TAs are then able to demand an extra settlement for not divulging this data on the dark web. Unfortunately, there is no way to prove that exfiltrated files have been totally erased by the TA. Actually, in many instances the hacker has limited control about data custody. Settling an exfiltration ransom does not free you from the need for getting the advice of privacy lawyers, performing an investigation into which files were taken, and sending the necessary alerts to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and on-premises IT services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned advanced certifications in core technologies such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning software. This breadth of skills allows Progent to identify and consolidate the undamaged parts of your information system after a ransomware intrusion and reconstruct them quickly into a functioning network. Progent has collaborated with top insurance carriers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent about Ransomware Settlement Guidance in Manchester
To contact with Progent about ransomware settlement negotiation services in Manchester, call Progent at 800-462-8800 or go to Contact Progent.



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    Microsoft Small Business Server is a low-cost suite of essential servers that offers the foundation for a powerful but manageable information. The integration requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires a network expert with real-world background and extensive experience in planning and building effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, managing, and troubleshooting network solutions based on the Microsoft SBS suite of servers and programs.

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    Linux RedHat Phone-based Professional

    Progent provides nationwide remote technical support and consulting services for businesses that operate networks powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online IT help provides optimum return for your IT budget by protecting client productivity and limiting the time charged for network repair services. Advanced remote support utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your site. In most of cases your network problems can be dealt with over the phone or via a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP certified security professionals to help with the toughest network issues.

  • SCOM Management Packs Consulting Microsoft SCOM 2012 Migration Support
  • SQL Server Replication Engineer MS SQL Compliance Audit

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    Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

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  • Microsoft Exchange 2007 Professional
    Biggest Consult Exchange 2007 Server

    Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.

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  • Open Now Specialist Windows Server Essentials Migration
    24 Hour Windows Server Essentials Upgrade Specialist

    Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small businesses to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing paradigm that combines local and cloud-based software and infrastructure. Progent's consultants offer budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to assess the possible business advantages of migrating to Essentials and adopting a hybrid on-premises/cloud-based model for your network environment. Progent can provide comprehensive project management support to help you plan and execute an efficient move to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting help, technical support, and training.

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  • Network Testing Lab Consulting
    Consultant Services Bandwidth Throttling Test Lab

    The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent customers who lack sufficient internal resources to configure effective test systems, the lab cuts capital outlay and technical risk while keeping critical network projects on schedule.

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  • Project Design Engineers
    Project Requirements Definition Consultant

    For advanced project management assistance, Progent offers the services of senior IT experts with decades of experience in technology management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise customers follow best practices to make sure major projects are successfully completed on schedule and on budget.

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