Besides providing fast access to guidance from high-level network professionals and subject matter experts to help Manchester, New Hampshire organizations with discrete technical issues or strategic initiatives, Progent offers short-term supplemental staffing to deliver more broadly defined assistance like desktop support, IT administration, and Call Center response. Temporary staffing makes it possible for businesses to deal with expected or unplanned increases in the need for IT services, which may be caused by scenarios like mergers and acquisitions, data center moves, platform upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Short-term staffing can also cover voids left by the absence of in-house IT personnel because of scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Short-Term Staffing Services
Progent's short-term supplemental staffing services give businesses the flexibility to react to surges in demand for network services without being saddled with the costs and delays associated with reviewing and recruiting appropriate technical help and without the burden of increasing your permanent head count.
Important aspects of Progent's short-term staffing services include:
Progent's Shared Center Service
- Fast availability of reliable network professionals
- Simple engagement, termination, and re-engagement of services
- Seamless augmentation of your full-time IT staff
- Full reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Close relationship with a world-class, full-spectrum source for IT expertise
Progent's co-managed Call Center service is a specialized on-going staff expansion alternative that allows IT groups to divide the responsibilities of Help Desk support transparently between their internal network personnel and Progent's nationwide team of technical support specialists. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk Call Center service is a collaborative support alternative based on by the industry's leading group professional services tool for managing, service calls, generating tickets, assigning responsibility, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network services for organizations across the U.S. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISM, and CRISC. Find out more about Progent's certifications.
Progent's Practice Areas for Manchester, New Hampshire Organizations
Progent's seasoned team of certified consultants can provide Manchester, New Hampshire organizations a wide array of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service firms include:
Contact Progent for Temporary Staffing Services for Manchester, New Hampshire Companies
To learn more details about Progent's short-term supplemental staffing services for Manchester, New Hampshire companies, call 800-993-9400 or visit Contact Progent.