If your company IT network is in Maryland you now have quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to fix the toughest issues that threaten your network. Progent maintains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any nationwide service organization in the country. The cost is affordable, charges are per minute, sign-up is quick, and support is unbeatable.
If your Maryland company is located far from more populated urban areas including Baltimore, Columbia, Silver Spring, or Dundalk, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic when you have an emergency. This can cause a loss of productivity for your business, angry clients, idle workers, and distracted executives. By contacting Progent, you can get in touch with a qualified engineer who can offer help when you need it to get your computer network operating.
Because Progent charges for online help on a per-minute basis, your business owes only for services received. Progent requires no startup charge. Many remote support companies have large minimum payments or bill for each quarter hour or longer. Progent's one-minute granularity and simple billing policy avoid large invoices for speedy fixes.
If your Maryland business requires remote assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced staff of remote consulting professionals possesses a wide range of in-depth information technology skills. This allows Progent's remote technical support specialists to deal successfully with the most challenging technical problems more quickly than is feasible with ordinary third-party service organizations or with the internal support staff commonly found in small or mid-size businesses. Progent has developed the technology and experience to repair technical issues economically in a wide variety of network environments that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE consultants have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also hold a number of high-level Cisco certifications such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, CCDA and CCDP.
In order to help businesses who maintain networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support group makes available the services of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent provides remote support from engineers who have qualified for a variety of security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's group approach to fixing network difficulties allows trouble ticket escalation, if appropriate, to specialists with relevant background to deal with unusually intractable jobs. This accelerates remediation of serious problems, avoids network downtime, and minimizes maintenance bills.
For companies in the state of Maryland, Progent enables fast online contact with a UNIX, Linux, Solaris, macOS or OS X engineer for critical expertise to troubleshoot network problems that are affecting productivity and are beyond the skill set of your local network service group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-certified network experts can connect to your system with state-of-the-art remote troubleshooting technologies in order to deliver fast and efficient diagnosis and resolution of serious network issues.
Troubleshooting Services Progent's Online Consulting Specialists Can Offer Your Maryland Business
Progent service specialists can offer advanced assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft solutions including:
Remote Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote computer support staff can assist Maryland companies to maintain a broad array of IT products and technologies including network infrastructure, email solutions, security expertise for networks and business processes, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware products for server economization and centralized management, and moving from older systems to contemporary solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support experts offer online technical help for systems powered by major versions of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
Silicon Graphics IRIX or familiar Linux products such as
Cisco Network Architecture and Security Products
Progent leads the computer support arena for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who are awarded this rare certification by completing strenuous testing given by Cisco. Most Cisco CCIEs are employed by large corporations or national Internet service providers (ISPs), and so their services are not easily accessible to smaller companies.
Progent is among the few network consulting firms that ensures that CCIEs are available to support small and medium sized businesses. Also, Progent can provide fast access to a CCIE by phone so your company can receive immediate help for critical network problems that are impacting your business but are outside the experience of your ordinary IT maintenance personnel. Progent's CCIE consultants can access your network using secure on-line support technology in order to perform rapid and cost-effective analysis and resolution of serious system trouble.
CCIE qualified experts from Progent can help your business to architect, implement, and maintain a converged network infrastructure that can simplify business processes, reduce costs, and speed time to productivity. By combining Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco wireless products integration help, Progent can significantly increase the strategic value of your information network in Maryland. To see additional information concerning Progent's support for Cisco infrastructure, refer to Cisco Technology Engineering Services.
Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-qualified remote service experts can provide computer repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of consulting engineers who can help your company with a wide range of technology practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange 2016 migration, Microsoft Exchange 2013 consulting,
Exchange Server 2010 maintenance,
SharePoint Server design,
Skype for Business Server integration support and Microsoft Lync maintenance, Microsoft Forefront TMG management and ISA Server maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified Network Security Experts
Progent provides you the services of accredited CISA, CISM, and ISSAP security professionals who offer a range of system protection solutions to strengthen the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or help you to recuperate rapidly from an attack. Security services available from Progent include: in depth security evaluation utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; efficient recovery from malicious assaults; setting up firewalls; planning safe techniques for remote and mobile connectivity; securing your email system from viruses, spam and DHA attacks; and offering 24x7 proactive monitoring. For more about Progent's security support for small and midsize companies, refer to Progent's Engineering Services for Network Security.
Applications Support: Training, Custom Programming, Integration
Progent's Mac technology experts can promote the creative aspect of Macintosh computing by providing consulting services and training in imaging, sound, and motion video. Progent's consultants offer help in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply professional consulting expertise and education in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft applications including Microsoft CRM, Project, Word, and MS Office Excel. To learn more concerning Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Call Center Support Alternatives
Progent provides several programs for Help Desk services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.
Progent is a Microsoft Partner and has a large team of Cisco-certified networking specialists. Progent's Help Desk staff of seasoned UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can offer your clients convenient access to a reliable support team with years of experience in phone support and online repair service for small and medium-size business networks. Progent's concentration is on giving the Help Desk a positive image as a solid contributor to company productivity, and Progent's target is to resolve rather than simply report problems. For more concerning Progent's Help Desk outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Remote Support Tools
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
Progent's powerful service database software keeps extensive documentation of all service delivered to Progent's clients. Every authorized Progent staff consultant has access to the specifics of support rendered to each client by any team engineer. This database of issues and solutions is structured as a readily accessible internal knowledge base that allows Progent's remote technical engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's support improves daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional extensive technical support databases as well as to manufacturers' in-house technical personnel that allow Progent's remote consulting experts to come up with the best resolutions promptly.
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent remote professional support in Maryland, phone 1-800-993-9400 or visit Expert Online Computer Support.