For small office network systems located within the state of Maryland, Progent's Microsoft authorized professionals can provide phone help and troubleshooting to solve your network systems problems fast and affordably. Progent has developed top-notch expertise, advanced software tools, and support databases to diagnose and fix network problems while avoiding the high cost and delays normally associated with in-person service dispatches.
If your Maryland small business is situated outside of the larger metro areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your local computer support options may be limited in skills, or unavailable during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís group of network professionals average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a large range of technical projects for a varied range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with demonstrated methods for applying that expertise to provide efficient network solutions.
Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi wireless LAN customized for your environment, providing you a WLAN that has the reception, performance, capacity, QoS, security, and roaming ability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service. Progentís on-premises wireless survey features physical walkthroughs, RF and security audits of your current wireless network, evaluation of your buildingís layout, measuring for RF contention, RF propagation modeling, identification of optimum placement for customer-specified Wireless Access Points including Aironet APs, Meraki access points and Apple AirPort devices, and a detailed report describing a new wireless network.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of technical services to help organizations of all sizes to support, administer, and repair IT systems that include desktops, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.
Progent's Online Consulting, Programming and Training Support for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a wide range of online support services to help your organization to design, develop, test, deploy, administer, and troubleshoot business applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel solutions to the latest releases of Excel, support Excel on iOS and Google Android smart phones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent can provide on-demand support to organizations who need a fast fix to a stubborn problem related to Excel and Progent can also provide full project management support for migrating or developing mission-critical application software based on Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the needs of individual users or groups.
ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services automated backup offers small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Find out about the complete ProSight line of value-priced outsourced network management services for small businesses.
Amazon Web Services (AWS) Planning and Integration Consulting
Progent's Amazon AWS cloud planning and integration consultants can provide cost-effective remote support to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-centric or hybrid ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent offers occasional support or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS cloud.
ProSight Network Audits for Checking Network Health
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an objective assessment of the health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your core network assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable and safer Active Directory implementation. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with government and industry security regulations, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability. To learn more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security experts. GIAC certifications are recognized by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with all of the security capabilities addressed within the GIAC accreditation such as evaluating infrastructure vulnerability, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting security events.
Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange. This allows you to have some mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any facet of designing, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget. To find out more about Progent's consulting services for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup offers small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Server CSV and for VMware vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. To find out more, see Altaro VM Backup Consulting Services.
Data Backup and Recovery Consultants
Progent's backup and restore experts offer help for a wide array of products and services that deliver solutions for protecting Windows, Apple Mac, and Linux servers and desktops plus laptops and smartphones. Progent supports leading backup platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, Mozy, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized organizations as a low cost outsourced service for secure backup/disaster recovery.
Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Help.