For small office network systems located anywhere in the state of Massachusetts, Progent's Microsoft authorized technicians can deliver phone assistance and remote troubleshooting to resolve your network troubles quickly and cost effectively. Progent has acquired top-notch skills, software utilities, and support knowledge bases to diagnose and repair network problems without the expense and delays associated with in-person service dispatches.

If your Massachusetts organization is located outside of the larger metro areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your nearby network systems support choices may be limited in expertise, or unavailable during a crisis. This results in a network environment that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of expert network professionals average more than 12 years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you obtain not only the technical skills needed for the job, but a professional with proven methods for applying those skills to assist with cost effective network solutions.

Progent's Consulting Services for SQL Server 2016
SQL Server 2016 introduces major enhancements in performance, capacity, data security, high-availability, mobile computing support, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and on-premises expertise to help businesses of all sizes to design, deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

Design and Configuration Support for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Meraki Wi-Fi AP experts provide remote and onsite support services to assist organizations of all sizes to design, deploy, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical access, performance, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their location or device. (Check out Cisco Meraki switches configuration and management.)

Eliminate Dependence on Freelance Consultants
By building a partnership with a full-service computer consulting and support organization like Progent rather than with an individual freelance consultant, you are ensured timely access to knowledgeable experts when you require them. You do not have to be concerned that sickness, training, vacations, or conflicting priorities with other customers will cause you to be with no support when you have a crisis.

High-level Project Management Experts
For advanced project management assistance, Progent can provide access to veteran information technology experts with decades of experience as technology project managers for application development, information systems deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide advanced management expertise to assist enterprise customers to follow best practices to make sure strategic projects are successfully completed on schedule and on budget.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate an IT professional's skills to plan, implement, and support IS control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help you to develop and execute a risk management strategy based on leading practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.

Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV offers powerful innovations such as tailored Role Centers, enhanced analytics and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV ERP experts offer programming, configuration and troubleshooting support to enable you to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to connect MS Dynamics NAV ERP software to additional services and applications. Also, Progent can assist your organization to create and analyze databases so you can enhance your knowledge of your operations, acquire additional customers, refine your sales strategies, and form successful partnerships.

NetApp SAN Storage Solutions
Progent offers enterprise customers remote or on-premises NetApp SAN consulting services for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN environments efficiently following industry best practices.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small or mid-size organization's servers in a solution that gives the highest degree of dependability and expandability and is also simple to migrate to another host. Progent's Private Cloud hosting options are based upon proven virtualization platforms that allow small and midsize businesses with multi- platform environments to save significantly on the costs of capital investments, infrastructure support, and network management while achieving world-class reliability and an unmatched level of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.

ProSight Data Protection Services Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services cloud backup offers small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and VMs that have become unavailable or damaged as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to recover your critical data. Learn about the entire ProSight line of affordable outsourced network management services for small and medium-size organizations.

ProSight Managed Services for Network Management
Progent provides a family of budget-friendly, fixed-price services intended to allow small and mid-size businesses to utilize the same best-of-breed technology deployed by some of the industry's top enterprises. The ProSight line of network monitoring and management services addresses all critical areas of information technology including email content filtering, behavioral-based threat defense, patch management, cloud-based backup and disaster recovery, network infrastructure health monitoring, virtual machine hosting, and network documentation management. To download Progent's white paper about the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

Cisco IOS software Upgrade Support
If you incorporates Cisco appliances, you may be using an old version of Cisco IOS, the control software powering almost every Cisco router and the latest switches from Cisco. Cisco often publishes updates to IOS in order to fix problems, shore up security weaknesses, or improve features. However, updating IOS and other Cisco operating systems can be a challenge, depending on your Cisco equipment and your system environment. As an example, there may be limitations of local Flash storage that could cause a new software version to execute incorrectly. Progent's Cisco CCIE-certified consultants offer a wide variety of services associated with updating Cisco IOS software or other Cisco OS like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can perform version audits of your router software, propose sensible upgrades, prepare Cisco appliances, transfer images/, activate and verify your Cisco software, optimize performance, resolve issues, and train your network support staff how to utilize any important new functions.

Expert Wireless Engineering and Support
Progent's wireless technology consultants have broad expertise in the integration and maintenance of wireless information technology and can help your IT team to plan, deploy, administer and repair wireless solutions that are compliant, robust, expandable, simple to administer and operate, ready to handle your vital workloads, and transparently integrated into hybrid cloud networks. Online and onsite support offered by Progent cover a selection of wireless solutions such as smartphone and tablet integration, Wi-Fi network infrastructure planning and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set incorporated into the most recent versions of MS Windows Server has been radically redesigned to streamline the installation, setup, and maintenance of server clusters and to provide improved levels of network availability, security, performance, and flexibility. New or enhanced capabilities include cluster verification, revamped setup and deployment, unified cluster management, redesigned cluster infrastructure for increased availability, better protection and quorum models, minimization of failure points, greater disk and RAM capacity, enhancements for geographically dispersed clusters, and live migration support for Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can help your company assess the advantages of Windows clustering, design and implement a deployment, train your IT personnel to administer your cluster environment, deliver continuing consulting and support services, and produce and test a disaster recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.

Automated Server Monitoring with System Center Operations Manager Operations Manager
Progent provides a selection of Network Support Packages built around the advanced problem solving capabilities of Operations Manager, a cutting-edge network management software platform that monitors the reliability, performance and protection of your information system and detects problems before they can disrupt your system. To provide additional understanding concerning the performance and stability of your system environment, Progent can help you install and manage leading network monitoring tools based on the Linux OS.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to plan, deploy, test and manage a DR solution powered by VMware SRM and VMware NSX.

Stealth Penetration Testing
Stealth penetration checking is a key part of any overall network security strategy. Progentís security professionals can run thorough stealth intrusion security checks without the awareness of your company's internal network support resources. Stealth penetration checking shows whether current security defense systems such as intrusion detection warnings and event history analysis are properly configured and actively monitored.

Contact a Progent Computer Consultant
To find out how you can access a Progent network support expert for online or on-premises assistance in , call 1-800-993-9400 or visit Online Network Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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