For small company network systems located in the state of Massachusetts, Progent's Microsoft and Cisco authorized professionals can provide online support and remote troubleshooting to fix your network issues fast and affordably. Progent has developed world-class expertise, sophisticated utilities, and support knowledge bases to diagnose and fix IT problems without the cost and time delays normally associated with onsite technical service dispatches.
If your Massachusetts organization is located outside of the larger metropolitan areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your local computer network support options may be limited in skills, or not available during urgent situations. This results in a office network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís group of network professionals average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical projects for a extensive range of clients. This means you get not just the technical competency needed for the task, but an expert with field proven methods for applying that expertise to assist with excellent network solutions.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, deploy, manage and repair VMware vSphere-powered virtualization solution for on-premises networks, private and public clouds, or hybrid deployments. Progent's VMware vSphere consultants can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and hybrid cloud environments that provide maximum availability, data security, and disaster recovery.
Migration Support services for SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released over a decade ago, and Progent has the scope of IT knowledge to assist organizations of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine if an in-house, online or hybrid deployment is most sensible for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific tasks associated with your SharePoint 2013 migration.
Remote Support for Microsoft and Cisco-based Network Environments
Progentís Technical Response Center offers expert online support for Microsoft Windows and Cisco-based environments Nationwide. Progent's certified engineers have the experience to assist you to analyze and solve tough network problems rapidly and cost effectively. The scope of information technology expertise offered by Progent's staff of engineers allows them to escalate even the most difficult problems to the right subject matter experts as required. Whether you need one-time phone support and online troubleshooting or ongoing availability of a Helpdesk Technical Response Center, Progent's consultants can provide your company with enterprise-level support without the high cost and management overhead of maintaining a large in-house support organization.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for scanning the content of email messages and attachments and blocking the transmission of sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid reputation loss and keep in compliance with industry privacy standards and regulatory requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out about the complete ProSight line of affordable network monitoring and management services for small and medium-size organizations.
BI Reporting Consulting and Development
Progentís BI reporting experts can provide online and on premises expertise to assist your organization with any facet of business intelligence (BI) reporting ranging from debugging or enhancing reports to designing and deploying a comprehensive business intelligence solution. Progent's management reporting consultants can assist your company to support your current reporting system, help you to upgrade reports and databases from a discontinued reporting platform to a modern one, and provide as-needed online training tailored to your individual requirements. Progentís management reporting professionals offer experience in the leading business intelligence reporting platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's extensive suite of client productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in a variety of subscription plans targeted at customers ranging from individuals and home offices to global enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to understand the many subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid networks that transparently combine on-premises and cloud-based products and services.
Amazon AWS Cloud Migration Consulting Services
Progent's Amazon AWS planning and integration consultants offer cost-effective online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-based or hybrid networking models that seamlessly integrate Amazon AWS services. Progent can provide as-needed consulting or Progent can provide project management outsourcing services to help you migrate smoothly to the Amazon AWS cloud platform.
Juniper Consulting Services
Progent's Juniper Networks-certified network engineers can assist your company to plan and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and migrate efficiently from discontinued products to current releases. Progent's Junos OS consultants offer expertise with Juniper's premiere network operating system to enable you to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software products and can help you manage environments that incorporate a mix of Juniper's OS platforms.
Linux Support and UNIX/Windows Integration
If your organization's IT environment mixes Linux technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive system that permits all your operating systems to coexist for easy management, transparent data exchange, fault tolerance, enhanced performance, and tight security. If you are creating Linux based-software on a network that incorporates Windows-based servers, desktops, and application software, Progent offers comprehensive network outsourcing that allows you to concentrate on your area of expertise.
ProSight Managed Services for Network Management
Progent provides a family of affordable, fixed-price services designed to enable small and medium-size businesses to benefit from the same cutting-edge IT solutions deployed by some of the industry's top corporations. Progent's ProSight suite of network monitoring and management services addresses all critical aspects of modern networking such as email content filtering, behavioral-based threat defense, patch management, cloud-based backup and disaster recovery, infrastructure management, private cloud hosting, and network infrastructure documentation management. To read Progent's white paper about the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a converged voicemail solution that promotes collaboration by providing flexible set of options for accessing voice messages within a framework that is easy to implement and manage. Cisco Unity Connection lets you access and manage voicemail messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in select Cisco ISR routers, provides cost-effective voicemail, integrated messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses and corporate branch offices with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE consultants can provide Cisco Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your CUE solution delivers significant competitive value.
Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. Read more about Progent's entire ProSight portfolio of low-cost managed services for small and medium-size organizations.
Talk to a Progent Network Consultant
To find out how to get in touch with a Progent network support expert for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Network Help.
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