For business network systems located within the state of Massachusetts, Progent's Microsoft certified technical experts can deliver remote phone help and troubleshooting to repair your computer network troubles quickly and affordably. Progent has acquired enterprise-grade skills, software tools, and support databases to diagnose and fix IT problems without the cost and delays associated with on-site service dispatches.
If your Massachusetts organization is located outside of the larger metro areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your local computer support choices may be limited in expertise, or not available during urgent situations. This can result in a office network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís staff of expert network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a extensive range of clients. This means you obtain not just the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to provide cost effective network solutions.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consultants can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and disaster recovery.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of email messages and attachments and blocking users from sending confidential or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and keep compliant with industry security standards and government requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn more about Progent's entire ProSight series of low-cost network management outsourcing services for small and mid-size businesses.
Business Intelligence Reporting and Analytics Consulting
Progentís BI reporting experts offer online and on premises consulting to help you with any phase of BI reporting from troubleshooting or enhancing reports to designing and implementing an advanced BI solution. Progent's BI consultants can help your company to maintain your existing BI environment, assist you to upgrade reports and databases from an outdated reporting product to a modern one, and provide custom remote training to meet your individual requirements. Progentís management reporting and analytics professionals offer experience in the leading BI reporting platforms including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.
Broad Experience with Microsoft's Leading Server Solutions
Progent's team of network consulting experts can assist large enterprises to architect, deploy, and manage major rollouts of key Microsoft technology by providing support such as Microsoft Active Directory configuration, MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 management, SharePoint Server 2013 design and installation, Skype for Business migration consulting and Lync Server management, plus SQL Server 2016 integration and development and SQL Server 2014 application development. Progent has helped some of the world's largest organizations to integrate technology powered by Microsoft products and can provide branch office IT supports for enterprises with branch offices in Northern California or larger cities throughout the United States.
Immediate Assistance for Urgent Problems
With Progentís urgent remote computer troubleshooting services, your company can get instant assistance for issues that are causing lost productivity. Remote support eliminates the long wait and increased cost associated with on-site technical support. For ordinary network administration tasks, Progentís remote support engineers can finish the majority of jobs within minutes of receiving a request, rather than requiring your company to live with a problem for hours for on-site help to arrive.
Integration Expertise for Office 365 Apps and Services
Office 365 is Microsoft's extensive family of productivity programs and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud-based services are offered in a variety of product bundles targeted at markets ranging from individuals and home offices to global enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the many subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with cross-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that seamlessly combine local and cloud products and services.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance consultant. The interview is intended to assess your company's preparedness either to block or recover quickly from a ransomware attack. Progent will consult with you personally to gather information about your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient AV and backup environment that aligns with your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.
Citrix Virtual Desktop Engineering Support
Progent's Citrix-certified virtual desktop consultants can assist your business to design, implement, manage, and support a virtualized Windows application delivery and management system by providing XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network engineers can show you how to enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can assist you to manage and maintain a remote datacenter that features high availability, enhanced protection, and rapid recovery. Progent can also help you manage and support additional virtualization products from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.
Advanced Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent offers a selection of Network Support Packages based on the proactive problem solving abilities of Operations Manager, a cutting-edge server management software solution that tracks the availability, speed and protection of your information system and identifies anomalies before they can bring down your network. To provide additional understanding about the performance and stability of your system environment, Progent can help you integrate and manage leading network monitoring software based on the Linux OS.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security companies to provide centralized control and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter. Learn more about the complete ProSight line of low-cost outsourced network management services for small and mid-size organizations.
Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist your business to design, integrate, operate and repair a backup and disaster recovery solution based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consultants.
Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 support experts can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management, team, develop an enterprise-wide security plan, automate IT management, assist with application development, and generate and test a disaster recovery/business continuity plan. If your organization is considering migrating from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to evaluate the value of Windows Server 2016 for your business and plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model.
Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or onsite access to a Cisco Certified Internetwork Expert (CCIE) consultant to assist you to plan, install, manage and troubleshoot converged communications environments based on Cisco Unified Communication technology in a local, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have in-depth experience assisting companies of all sizes to create collaboration ecosystems by providing services such as Cisco Unified Communications Manager (CUCM) and CallManager planning and deployment, VoIP phones setup, and Cisco wireless VoIP phone deployment. Progent's consultants can help you with Cisco's extensive library of Unified Communications applications like Jabber, WebEx, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.
Consulting and Troubleshooting Services for System Center 2012 Operations Manager
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have over 10 years of experience planning, deploying, optimizing and troubleshooting SCOM environments and can provide companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate serious problems detected by Microsoft SCOM 2012. Progent also offers System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to migrate efficiently from Operations Manager 2016 to Operations Manager 2016.
Contact a Progent Computer Support Expert
To learn how you can access a Progent network consultant for remote or onsite assistance in , call 1-800-993-9400 or visit Online Computer Support.