Enlarging your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Memphis organization to pick the appropriate tools and follow leading practices in building and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent offers support services ranging from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Memphis, Tennessee companies to with any aspect of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and unified management.

Video Conferencing for Remote Workers
A broad range of video conferencing products from major vendors enable online meetings, video and voice conferencing, chat, and screen sharing for both local workers and telecommuters. Many companies use a mix of products to accommodate their various partners and clients. Progent's communications experts can assist you to manage your current conferencing environment and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading communications platform that enables presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's consulting services for Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help your business to tune your WAN infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Memphis, Tennessee company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::


  • 24 Hour Microsoft Certified Monitoring and Reporting Technology Consulting Onsite Technical Support MOM 2007
  • 24 Hour Office Word and Access Consultant Specialists Office Word for Android

  • MetroCluster Switch Integration Specialists
    Engineers NetApp MetroCluster Disk Pools

    NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 185 miles (300km) apart from each other. Progent's roster of seasoned IT consultants can assist you to plan, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing guidance with tasks like assigning shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to verify adherence with industry standards and government mandates.

  • 24 Hour Outsourcing Hybrid Microsoft 365 integration Microsoft 365 and iPhones Remote Support

  • 24 Hour Exchange 2019 Mailbox Migration Network Engineer
    Professionals Exchange 2019 Migration

    Progent can assist your organization in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.

  • 24-7 Computer Consultant 7900 Series IP Phone IP Telephony Online Support Services
  • 24-Hour Consulting Services NetScreen Security Consultancies Juniper NetScreen VPN

  • 24 Hour IT Consulting Cisco Content Distribution Manager
    Cisco Content Engine Network Module for Content Delivery Technology Consulting Services

    Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching products such as F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.

  • 24/7 Consulting Services Cisco Telepresence 24 Hour Online Support Services Telepresence
  • 24/7 Experts Microsoft Microsoft Office 2000 Technicians
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  • 802.11x Wireless On-site Support Meraki Outdoor APs Consulting Services

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    Microsoft and Cisco Certified Expert Delaware Outsource

    Progent's Technical Response Center provides nationwide extended hours remote assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone help and remote direct network connection to troubleshoot and repair network problems quickly and economically. The breadth of IT experience available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult network issues to qualified experts as required. For urgent issues, the Technical Response Center tries to respond to your call for support within one hour.

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  • Altaro VM Backup Planning Support Services Altaro VM Backup Troubleshooting Technology Consulting

  • Microsoft Exchange Configuration
    Exchange 2003 Support and Integration

    Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.

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  • Award Winning IT Outsourcing Examples White Paper After Hours IT Outsourcing Advantages Whitepapers
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  • BSD Phone Support Services Linux Specialist
  • Biggest Exchange Server 2010 Upgrade Technology Professional Microsoft Exchange Server 2010 Upgrade Consultancy
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    CRISC Certified Risk and Information Systems Control Auditor Specialist

    Progent can provide the services of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines.

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  • After Hours ProSight Automatic Patch Management Consulting
    ProSight Server and Desktop RMM IT Services

    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they have a chance to disrupt productivity.

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    At Home Employees IP Voice Consultant Services

    Progent can help small and mid-size businesses to deploy IP voice solutions to give their at-home employees the advantage of virtual access to the corporate phone network.

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  • 24-Hour ProSight Remote Network Infrastructure Management Professional
    ProSight Remote Infrastructure Monitoring Online Support Services

    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, track, enhance and debug their connectivity hardware such as switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require important software patches, or resolving performance bottlenecks.

  • Cisco Firepower URL Filtering IT Services Cisco Firepower integration Online Consulting
  • Cisco PIX 500 Firewall Migration Support and Help Network Consultants PIX Firewall Migration
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  • 24/7 Google GCP Cloud Vision Consultancy
    Google Cloud Linux Professionals

    Progent can provide cost-effective online and on-premises consulting to help companies of any size to migrate all or part of their core IT resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.

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  • Consultancy ProSight Phishing Protection Top Quality Ryuk ransomware protection and cleanup Consultant

  • Dynamics GP Power BI Remote Support
    Dynamics GP Power BI Online Technical Support

    Dynamics GP can help you expand and control your business more efficiently by delivering deep availability of decision-driving information and a fast return on investment. Dynamics GP confers major business benefits including its ability to extend the presence of your company, handle your accounting, automate financial processes, unify procedures across your business, improve inventory control, increase order accuracy, expand revenue and minimize lead-time, and increase free cash flow. Progent can show you how to set up and maintain a reliable, safe server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to make sure you reap all the benefits of your Microsoft Dynamics GP software.

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  • Consultant Hourly Rate Computer Outsourcing Consultants Consulting Hourly Rate Information Technology Consulting Companies
  • Consultant Services Wave 2 wireless controller 9800 Series wireless controller Remote Technical Support
  • Consultants BlackBerry BES Server Express Microsoft, Cisco and Security Certified Experts BlackBerry Enterprise Server Express Remote Troubleshooting
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  • Consultants Microsoft Video Conferencing Specialists MS Office Communications Server 2007
  • Data Center Colocation Setup and Support Data Center Support
  • Data Mart Developer Net Framework Coding
  • Database DBA Support and Help Database Professional
  • Deduplication Consulting VMware Data Recovery Specialists
  • Desktop Monitoring and Reporting Online Help IT Consulting Endpoint Monitoring and Reporting
  • Disaster Recovery Test Lab Consultant Specialists System Pilot Testing Lab

  • Network Consulting Offsite Managed Data Backup/Recovery Services
    ProSight DPS ECHO Backup and Recovery Services Consulting

    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical information.

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  • Cisco VoIP Phones and Unified Communications IT Consultant
    SIP Infrastructure Support

    Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco SRST solutions for survivability.

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  • 24-Hour SCCM 2012 Device Management Technology Consulting Services
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    Progent can assist your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

  • EMail Virus System Support CISSP Certified Security Migration Company Outlook Web Access, OWA
  • Email Encryption Key Management Technology Professional Email Encryption Key Management Consulting
  • Email Intent Analysis Professionals Email Allow Lists Services

  • Linux RedHat Online Computer Systems Consulting
    Linux Remote Consulting

    Progent provides national remote help and troubleshooting services for businesses who run environments powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides optimum return for your IT dollar by extending user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote access technology and skilled service specialists and consultants allow Progent to handle most network problems without squandering time and money by traveling to your site. In most of situations your IT issues can be remediated by telephone or via a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP certified security professionals to help with the most challenging network problems.

  • Emergency Server Administration Microsoft Partner Microsoft Certified Remote Support
  • Emergency Windows 2003 Server Remote Support Services Online Consulting Windows 2003 Server
  • Engineer Smartphone Android Integration Professionals
  • Engineers Email Virus Signature Email Predictive Sender Profiling Consulting Services

  • SQL Server 2017 and Power BI Onsite Technical Support
    SQL Server 2017 Migration Network Consultant

    Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out an efficient migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed design review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.

  • Engineers NetDocs and iPhones NetDocuments Telecommuters Consultancy
  • Exchange 2000 Migration Exchange 2000 Upgrade Consulting

  • Exchange 2007 Server Consultant
    Computer Engineer Exchange 2007

    Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.

  • Exchange 2003 to Exchange 2010 Upgrade Consultant 24 Hour Microsoft Exchange Server 2010 Upgrade Consult
  • Work from Home Employees Memphis Consultants - Video Conferencing Solutions Consulting Memphis
  • Exchange Server 2003 IT Consulting Exchange Server 2003 IT Consultant
  • Exchange Server 2010 Integration Network Consultants Microsoft Exchange Server 2010 Migration Help and Support
  • External Security Inventory Professional Consultant Security Inventory
  • Fault-tolerant Clustered Servers On-site Support Remote High-Availability Clustered Servers Remote Technical Support

  • Ryuk ransomware protection Engineer
    Immediate Sodinokibi ransomware recovery Technology Professional

    Progent's seasoned ransomware recovery experts can assist you to rebuild a network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.

  • Forefront Threat Management Gateway Support and Integration Forefront Threat Management Gateway Computer Consulting

  • Microsoft Partner Network Outsource
    Microsoft Certified Partner Onsite Support

    Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest customer satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, skills, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company better support for your information network.

  • Gentoo Linux, Sun Solaris, UNIX IT Consultants Memphis, United States 24-Hour Gentoo Linux, Solaris, UNIX Outsourcing Memphis Bartlett Germantown Collierville
  • Helpdesk Sharing Costs Support and Setup Shared Helpdesk Economics Network Engineer
  • Hybrid Configuration Wizard Technical Support Services Exchange admin center On-site Support

  • Support and Setup Wireless AP
    Best Wi-Fi VoIP phone integration Consultants

    Progent's Cisco-certified Wi-Fi technology experts can help you to deploy, administer, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

  • Hyper-V 3.0 Server Professional Microsoft Hyper-V 3.0 Server Consolidation Information Technology Consulting
  • ISA Server Technology Consulting Services ISA 2004 Enterprise Edition Server Remote Troubleshooting

  • Dynamics GP Software Network Consultant
    Dynamics GP Accounting IT Consulting

    Progent's Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and ERP solution based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP offers an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its modular design you can purchase only the capability you currently require, with the option to add users and increase functionality in the future. Progent's Dynamics GP/Great Plains support engineers can help you deploy, configure and manage the current version of Microsoft Dynamics GP or upgrade smoothly from an earlier release.

  • ISR 1100 Router Professional ISR 900 router Information Technology Consulting
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  • Development Amazon SQS
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    Progent offers affordable online consulting to help businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.

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  • Microsoft 365 Word and SharePoint Consulting
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    Progent's certified Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of affordable remote support services to help your organization to manage and troubleshoot your current Microsoft Word environment or help you to migrate to a current release of Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different versions of Office Word, integrating Word with different Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone synchronization, and remote training sessions customized for your special requirements.

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    Microsoft 365, formerly branded Office 365, is Microsoft's extensive suite of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in an array of product bundles targeted at markets from individuals and households to enterprises. Progent offers quick and affordable online access to consultants with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can assist your business to evaluate the many subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.

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    Microsoft SQL Server 2016 offers major enhancements in speed, scale, security, availability, mobile computing integration, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files in one appliance for data warehousing, R language integration, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to assist organizations of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).

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    Progent's CCIE-certified networking consultants have extensive background helping ISPs to design, deploy, administer, optimize, and debug fault-tolerant, extensible connectivity solutions suitable for shared public networks.

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  • Juniper J4350 Router Security Audit Services
    Juniper J4350 Router Firewall Setup

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • VMware NSX and SRM Professional
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    VMware's NSX network virtualization technology allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also permits transparent testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to plan, configure, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.

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  • Microsoft Online Support Microsoft Office 2000 Professional

  • Cloud Backup Security and Compliance IT Consulting
    Consulting ProSight DPS ECHO Hybrid Cloud Backup/Recovery

    ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information.

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