Besides offering fast access to high-level IT professionals and subject matter experts (SMEs) to help Mexico City, México companies to resolve specific technical issues or longer-term projects, Progent can provide temporary staffing to deal with more generalized services such as PC support, network management, and Help Desk response. Short-term staffing makes it possible for organizations to respond to anticipated or unexpected peaks in the need for IT services, which may result from scenarios such as company mergers, data center moves, platform migration, business process changes like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also cover gaps left by the loss of in-house IT personnel due to vacations, illness, termination, etc.

Advantages of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services give businesses the flexibility to react to surges in demand for IT personnel without dealing with the expense and delays that come with identifying and recruiting reliable technical help and without the risk of increasing your permanent staff size.

Key aspects of Progent's temporary staff augmentation services include:

  • Rapid access to reliable IT professionals
  • Easy initiation, cessation, and resumption of services
  • Transparent augmentation of your in-house network support staff
  • Comprehensive reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
  • Close working relationship with a top-level, full-service resource for network support
Progent's Shared Center Program
Progent's co-managed Help Desk service is a proven flexible staff augmentation option that enables IT organizations to divide the responsibilities of Call Center support seamlessly between their in-house IT personnel and Progent's nationwide team of technical support experts. Acting as a transparent supplement of your in-house Call Center, Progent's shared Help Desk program is a collaborative service solution based on by the leading shared professional services (PSA) tool for managing, service requests, ticketing, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT expertise for organizations throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's technology certifications.

Progent's Practice Areas for Mexico City, México Companies
Progent's nationwide roster of certified engineers can deliver Mexico City, México businesses a wide range of online consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service providers include:

Contact Progent for Short-Term Staffing Services for Mexico City, México Companies
To find out more about Progent's temporary supplemental staffing services for Mexico City, México businesses, call 800-993-9400 or visit Contact Progent.