Enlarging your telecommuter workforce may have a significant impact on network architecture, security, and company processes. Progent has two decades of background helping SMBs to design, configure, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Miami Beach company to select the right technologies and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers support services that go from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Miami Beach, Florida organizations to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and streamlined management.

VoIP Integration for Telecommuters
Extending the company PBX system to include remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice platforms are used by small and mid-size businesses to server remote users. Many enterprises depend on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of all sizes to design or tune a telecommuter VoIP service that provides the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses tune their existing Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media software deployed across the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can help your company to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and provide on-demand deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Miami Beach, Florida company, call 1-800-993-9400 or visit Contact Progent.