Enlarging your telecommuter workforce may have a significant effect on network architecture, security/compliance, and company processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Miami Beach company to select the appropriate tools and follow leading practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent offers services ranging from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can help Miami Beach, Florida companies to succeed with any facet of building a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

IP Voice Solutions for Telecommuters
Expanding the business PBX environment to accommodate teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX platforms are popular with SMBs to support teleworkers. Many larger organizations rely on Cisco's current or older products for IP voice management. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP service that provides the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses optimize their current Cisco IP voice environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. CUCM manages other combined media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, refer to CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can assist you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, refer to CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these VoIP solutions and deliver on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Miami Beach, Florida company, phone 1-800-993-9400 or visit Contact Progent.