Expanding your remote workforce may have a significant effect on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience assisting SMBs to plan, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Miami company to pick the right tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services that go from on demand expertise for helping you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Miami, Florida businesses to with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and centralized management.
Voice/Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from leading vendors enable online discussions, video and voice conferencing, chat sessions, and screen sharing for both local workers and at-home workers. Many companies utilize a mix of conferencing products to accommodate their various partners and customers. Progent can help your organization to manage your existing voice/video conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's leading unified communications product that supports presence, IM, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling app for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features such as IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and
help you to optimize your WAN architecture to run them.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Miami, Florida organization, phone 1-800-993-9400 or visit Contact Progent.