Expanding your at-home workforce may have a major effect on network architecture, cybersecurity, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can help your Miami organization to pick the right technologies and follow best practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Miami, Florida organizations to with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Video Conferencing for Telecommuters
A broad selection of video conferencing platforms from leading technology companies enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many organizations use multiple conferencing products to accommodate their various partners and clients. Progent can assist your organization to manage your existing conferencing environment and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to configure and manage Skype for Business client software to support your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as video conferencing, persistent chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help your business to optimize your network architecture to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Miami, Florida organization, phone 1-800-993-9400 or refer to Contact Progent.



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