Miami Consultants
IT Staff Augmentation for Computer Support Teams
Besides providing rapid contact with high-level IT professionals and subject matter experts to assist Miami, Florida companies to resolve discrete technical problems or longer-term initiatives, Progent can provide short-term staffing to deal with more broadly defined assistance like desktop support, network administration, and Help Desk services. Short-term staffing makes it possible for businesses to respond to expected or unplanned increases in the need for network personnel, which may result from situations such as mergers and acquisitions, site relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new regulations. Short-term staffing can also fill gaps left by the loss of full-time IT personnel due to scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staffing Program Progent's short-term staffing services give businesses the versatility to react to surges in demand for network personnel without dealing with the costs and delays associated with vetting and hiring appropriate IT help and without the burden of adding to your full-time staff size.
Important aspects of Progent's short-term staff augmentation services include:
- Rapid availability of proven network pros
- Easy engagement, cessation, and resumption of services
- Transparent extension of your full-time network support team
- Full documentation of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
- Strong working relationship with a top-level, full-spectrum source for IT expertise
Progent's shared Call Center program is a proven flexible staff augmentation alternative that enables IT groups to share the work of Help Desk support transparently between their internal IT staff and Progent's nationwide pool of IT support experts. Working as a seamless extension of your full-time Call Center, Progent's co-managed Call Center service is a joint support solution powered by the leading group professional services (PSA) tool for managing, service requests, ticketing, assigning ownership, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of background providing online and onsite IT services for organizations throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP, CISM, and CRISC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Miami, Florida Organizations
Progent's nationwide team of certified consultants and technical experts offers Miami, Florida businesses a broad range of online technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for network service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and MS Entra Design
- Microsoft 365 Configuration
- Microsoft Dynamics GP Reporting
- Azure, AWS, Google Cloud Platform
- Remote IT Support
- Teleworker Support Services
- Cisco Network
- Juniper Technology
- Cisco Routers Configuration
- Cybersecurity Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support
- Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtual Server Automation
- Rapid, Affordable .NET Software Development.
- Windows Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Management
- iPhone Integration
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Backup/Restore Solutions
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Surveys
Contact Progent for Short-Term IT Staffing for Miami, Florida Businesses
To find out more about Progent's short-term staffing services for Miami, Florida businesses, call
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Locky ransomware hot line Specialist
Professional DopplePaymer ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
IT Services SCDPM 2012 and Hyper-V
Engineer SCDPM 2012 and Windows Server 2012
Progent's Microsoft-certified consultants can provide remote or onsite support to help businesses of any size to plan, deploy, manage, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging issues, or full project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Sun Solaris Network Security Testing
Consultants UNIX
If your company operates a Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole organization in a wide array of security areas including security administration procedures, security design and strategies, connection management products and techniques, software development security, business processes security, hardware security, communications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the core skills and worldwide standards of performance that network security managers are required to master. These certification offer IT management the assurance that those who have earned their CISM or CISSP certification have demonstrated the experience and knowledge to offer world-class security support and engineering services.
Remote IT Consulting Microsoft 365 Word Integration
Microsoft 365 Mac Integration Consulting
Progent can help your business to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid solutions that seamlessly combine local and cloud resources.
Consulting Services Windows Server Hyper-V 2016 PowerShell
Remote Troubleshooting Hyper-V 2016 Containers
Hyper-V 2016 utilizes key features initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid deployment, develop and execute a smooth migration strategy, train your IT management and support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers maximum business value.
SCCM 2012 Asset Inventory Network Consultant
Expert Microsoft Certified SCCM 2012 Windows Server Deployment Configuration
Progent can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management platform or assist you to enhance your current SCCM 2012 environment to support your changing IT requirements. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM by providing expertise with related Microsoft platforms such as ADDS, Microsoft SQL SSRS, and Internet Information Services.
Microsoft SQL Server Technical Support Services
Microsoft Certified SQL Server 2008 Upgrade
Progent's Microsoft-certified SQL Server application programmers and database administrators offer online expertise to help businesses of any size to build, administer, and troubleshoot applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants offer help with any element of the application life cycle in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Fortinet 90 Series Firewalls IT Services
Fortinet Firewall Web Filtering Support and Integration
Fortinet next-generation firewalls are leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to configure your Fortinet FortiGate security appliances to protect all your digital assets at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Windows and Linux Remote Support Services
Linux, Windows Consultant Services
If your office computer system mixes Linux technology technology with MS Windows, Progent can help you to integrate your IT resources into a cohesive network that allows all your OS platforms to coexist for easy administration, transparent information exchange, high reliability, superior throughput, and tight security. Progent's UNIX/Linux and Windows integration support services feature network infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and administration, online technical support and repair, on-site technical support, and Help Desk Call Center outsourcing.
Amazon AWS instances Designer
Amazon enterprise hybrid cloud solutions Engineer
Progent can provide affordable remote consulting to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
macOS Disaster Recovery Technology Consulting Services
Apple Macintosh Security Audits On-site Support
Progent's certified security staff can help you secure your Mac environment through professional services including running security tests, clean up after virus and denial of service penetrations, setting up firewalls, integrating secure remote and mobile connectivity, installing automated programs for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the specific objectives of your business information system.
