Small business networks located anywhere in the state of Michigan can now have immediate phone-based help from a Cisco authorized CCIE infrastructure professional to assist with complex problems that threaten your computer network. Progent offers the services of the most extensive team of CCIE network consulting experts available by phone of any independent support organization in the U.S. Rates are reasonable, billing is per minute, sign-up is quick, and support is world class.

In case your Michigan office is located away from major metropolitan areas including Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, support from Cisco certified CCIE experts is often hard to get during a crisis. This can result in lost productivity for your business. By utilizing Progent, you have access to a Cisco CCIE professional ready to offer the assistance to get your information system operating.

What Makes Support from a Cisco-certified CCIE So Important?
A CCIE (Cisco Certified Internet Expert) is a top-level network engineer who earns this ultimate recognition by completing strenuous testing supervised by Cisco. CCIEs can deal with even the most complicated issues involving computer network interfacing, repair, and configuration. Progentís CCIE-qualified professionals communicate directly with Cisco's in-house engineers in identifying anomalies with IOS utilities and developing workarounds or finding program patches to resolve problems. Most CCIEs are employed by large corporations or national ISPs, and so their services are not readily accessible to small businesses.

For small and midsize organizations anywhere in Michigan, Progent can provide convenient, fast, and affordable online help from Cisco CCIE consultants. CCIEs are recognized network gurus who earn this top-level classification only after thorough testing by Cisco. CCIEs are able to resolve the most complicated problems surrounding network planning, implementation, performance, repair, and service. Progentís CCIE experts work closely with Cisco in-house staff in identifying problems with Cisco's IOS software and devising workarounds or acquiring software updates to correct anomalies. Progent can provide prompt online support from a CCIE so you can get timely help for tough network issues that are affecting business productivity but are outside the expertise of your usual IT service providers. Progent's CCIE support professionals can link to your network using advanced remote connectivity tools to deliver quick and affordable analysis and repair of critical network difficulties.

Ways Progent's Cisco Qualified CCIEs Offer Expertise with Cisco-Powered Networks in Michigan
Progent's CCIE online professionals provide high-level help for a broad array of Cisco networking solutions including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX Firewalls
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Since Cisco's acquisition of Sourcefire, the entire line of ASA 5500-X firewalls can be provisioned to support Firepower Services, based on Sourcefire's Snort technology, which is the world's most deployed intrusion protection system (IPS). Firepower services bring enhanced capabilities such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-qualified CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services. Find out more information about ASA 5500-X Next Generation Firewalls with Firepower Services configuration and debugging support.

Cisco Router Technology
Progent's CCIE certified consultants can help your business to design, setup, and support an integrated business network that can simplify processes, lower costs, and accelerate ROI. By combining Cisco routers with Catalyst switches expertise and Aironet indoor and outdoor APs integration help or Meraki access points configuration services, Progent can significantly enhance the business value of your network infrastructure in Michigan. Progent offers comprehensive remote help. To learn more about Progent's expertise in Cisco router products, refer to Cisco Routers Professional Services.

Cisco Aironet and Meraki 802.11ac Access Points and Wireless Network Controllers
Progent can provide a Cisco-certified Wi-Fi networking consultant to assist you to design, install, manage and repair a converged wired and wireless infrastructure integrating a wide range of wireless products that provide the same protection, expandability, and manageability you expect from a wired network. Progent's Aironet Wireless Access Point consultants, Meraki Access Point specialists, and Cisco wireless controller consultants can assist you to support early-generation Wi-Fi products from Cisco or upgrade efficiently to the latest 802.11ac Wi-Fi technology. Progent can also assist you to perform complex Cisco wireless IP phone configuration with Cisco access points for mobile onsite collaboration. Progent's CISM and CISSP security specialists can show you how to build security into your WLAN and your company's processes. Progent's disaster recovery consultants and business continuity planners can help you to set up the high availability technology incorporated into Cisco's wired/wireless technologies so your converged infrastructure delivers continuing return on investment. Progent offers affordable remote and onsite wireless site surveys to assist you to design and install a wireless network with custom-designed AP clusters optimized for your individual work area layout, building characteristics, and intended application.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.

Cisco Unified Communications Manager and CallManager Collaboration
Cisco Unified Communications Manager (CUCM), originally known as CallManager, functions as the core of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express provide a modern IP-PBX solution by integrating closely with apps such as Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's CCIE-certified Cisco Unified CM consultants can assist with any facet of CUCM support and debugging in areas that include integrating VoIP phones and desktop video IP phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE networking support, creating UCS server failover solutions for survivability, and integration with Exchange Server and Skype for Business.

Cisco Catalyst, Nexus and Meraki Switches
Progent's Cisco-certified CCIE network technology consultants offer expert online and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that range from small or midsize organizations and campus LANs to giant data centers and public clouds. Progent can show you how to implement Cisco's rapidly improving switching technology to realize the speed, scale, availability, virtualization support, security and manageability needed by your organization. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, see Catalyst switch consulting and troubleshooting services. For details about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, see Cisco Nexus switch consulting and support. For details about Progent's support for Cisco Meraki switches, visit Meraki switches consulting services.

Security and VPN Products
Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to assist you to select, integrate, and support Cisco security technology. Progent's CISM and CISSP security specialists can advise you about how to build protection into your business operations in Michigan and Progent's GIAC-certified information assurance consultants can assist you to plan and deploy Security information and Event Management (SIEM) solutions that enable you to comply with regulatory requirements for security incident reporting. Progent can assist you to develop a documented security plan to establish clear policies, install scanning and tracking utilities, create and implement a protected connectivity infrastructure that incorporates products from diverse vendors, provide outbound spam and virus filtering with policy-based content filtering for in-bound and outgoing email, and recommend steps to maximize the safety of your network. Progent's security expertise is available to help you implement an firewall, design safe remote and mobile connectivity to messaging and corporate data, and install or troubleshoot Virtual Private Networks. To learn more about Progent's expertise with Cisco security and VPN solutions, see Cisco Security and VPN Consulting Expertise.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Expertise
Progent's Cisco-certified SIP infrastructure experts and CUBE configuration consultants can help your business to plan, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers cost-effective remote or on-premises support to assist companies to migrate efficiently to a modern unified communications ecosystem that delivers fast ROI. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.

Cisco Network Management
Progent's Cisco-certified network engineers can assist you to utilize Cisco's management tools in combination with an array of effective open source and proprietary applications to create a comprehensive network management solution to keep your network operating dependably, consolidate expensive resources, protect your information, recover rapidly from hardware breakdowns or malicious attacks, and enable you to scale or reassign network hardware effectively and affordably as your Michigan company grows.

Progent can also show you how to utilize network management utilities to monitor and categorize network data to enable traffic shaping, which permits you to configure Cisco routers to enforce different bandwidth constraints on designated classes of activity according to the importance you assign. By buffering and sorting excess packets above your contracted volume, and by giving preference to critical processes, traffic shaping can keep ISP excess usage charges from spinning out of control and/or avoid lost productivity resulting from indiscriminate policing of your network bandwidth limits during periods of heavy demand. To learn additional information concerning Progent's network management consulting expertise for Cisco networks, see Network Management Expertise for Cisco-based Networks.

NetApp and Cisco FlexPod Cloud Platform Consulting
FlexPod is a best-practice private cloud architecture developed and validated together by NetApp and Cisco to combine servers, network infrastructure and SAN storage resources for hosting critical business applications and network management tools. To learn more concerning Progent's consulting services for NetApp and Cisco private clouds solutions, visit NetApp and Cisco Private Cloud Architecture Consulting Services.

How You Can Talk to a Cisco CCIE Networking Professional Immediately
To learn how to get in touch with a Certified CCIE for remote expertise in Michigan, phone 1-800-993-9400 or go to Urgent Online Network Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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