If your business network is in the state of Michigan you now have fast phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to assist with complex issues that threaten your network. Progent offers the services of one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible online of any independent service firm in the U.S. Rates are affordable, charges are by the minute, engagement is immediate, and support is world class.
In case your Michigan organization is located outside of major metropolitan areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often problematic during a network crash. This can result in a drop in productivity for your company, upset clients, idle workers, and distracted management. By utilizing Progent's remote support, you can get in touch with a certified professional who can provide assistance whenever you have to have it to keep your computer network on line.
Because Progent bills for remote help on a per-minute basis, your company is invoiced only for services delivered. Progent requires no startup surcharge. Many online support companies demand large minimum payments or bill for every quarter hour or longer. Progent's fine granularity and simple billing policy eliminate unexpectedly large bills for quick solutions.
If your Michigan business needs technical assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Technical Support Program Special?
Progent's seasoned staff of remote support engineers possesses a broad range of in-depth information technology skills. This allows Progent's remote technical support experts to resolve the most challenging technical problems more quickly than is possible with ordinary independent service organizations or with the internal IT staff commonly available to small or mid-size businesses. Progent has refined the tools and skills to repair problems efficiently in many different computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE consultants have earned major credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a number of high-level Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.
To assist companies who run networks featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service group can provide the assistance of support specialists who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers online support from professionals who hold important security certifications including CISM consultants, CISSP specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge coupled with Progent's group approach to fixing network problems allows service escalation, if appropriate, to experts with sufficient competence to resolve unusually intractable support calls. This accelerates remediation of emergency problems, prevents network disruption, and minimizes maintenance bills.
For companies throughout Michigan, Progent offers immediate online access to a UNIX/Linux, Sun Solaris, macOS or OS X consultant for urgent assistance to troubleshoot technical issues that are affecting productivity and are beyond the scope of your on-hand computer maintenance group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-qualified engineers can analyze your network with state-of-the-art remote support utilities in order to perform rapid and economical diagnosis and repair of serious IT issues.
Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Michigan Business
Progent service specialists are qualified to offer expert help for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows technologies including:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online computer service staff can assist Michigan companies with a large assortment of information products and technologies including network architecture, messaging solutions, security consulting for networks and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for server economization and streamlined management, and moving from older applications to contemporary solutions powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide remote troubleshooting for computers powered by popular derivatives of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who are awarded this rare credential only after thorough examinations given by Cisco. Most CCIEs work for large corporations or nationwide Internet service providers (ISPs), and consequently their services are not readily available to the general public.
Cisco qualified engineers from Progent can help your business to plan, implement, and manage an integrated network infrastructure that can streamline operations, lower expenses, and speed time to productivity. By providing Cisco routers experience with Cisco Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can significantly increase the business value of your connectivity environment in Michigan. To learn more concerning Progent's services for Cisco network appliances, refer to Cisco Network Engineering Expertise.
Microsoft Certified Partner for Online Technical Support for Windows
Progent's Microsoft-certified remote service engineers offer network problem solving and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of consulting engineers who can help you with a broad range of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting,
Exchange Server 2010 management,
SharePoint Server development,
Skype for Business Server configuration consulting and Lync Server maintenance, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Experts
Progent provides you the services of certified CISM, CISSP and ISSAP security professionals who offer a range of security services to enhance the immunity of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to recover promptly from an assault. Security services available from Progent include: comprehensive security audits utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; rapid recuperation from virus and worm attacks; integrating firewalls; planning secure techniques for remote and mobile connectivity; protecting your email system against spam and DHA attacks; and setting up 24x7 proactive monitoring. To learn more information concerning Progent's security services for small and midsize companies, go to Progent's Professional Support for Network Security.
Business Applications Support: Online Classes, Customization, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and video. Progent's consultants offer help in a range of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply professional consulting expertise and training in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft applications including Microsoft CRM, Office Project, MS Word, and Excel. For more about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Help Desk Support Options
Progent provides several programs for Help Desk Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-authorized network infrastructure experts. Progent's Call Center team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your clients easy contact with a dependable technical support resource with years of background delivering telephone-based help and remote access repair service for small and midsize business networks. Progent's focus is on giving the Help Desk a positive reputation as a solid driver of company success, and Progent's goal is to fix and not simply record problems. To learn more concerning Progent's Call Center outsourcing, go to Progent's Help Desk Services.
Progent's Remote Support Technologies
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Immediately
Progent's powerful customer support database application keeps thorough records for all support delivered to Progent's clients. Each authorized Progent team engineer has access to the details of services delivered to every customer by any staff member. This archive of trouble tickets and solutions is structured as an easily searchable proprietary knowledge base that permits Progent's online support engineers to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves over time. Progent's partnerships with major vendors including Cisco and Microsoft permit access to other extensive support databases and to manufacturers' in-house support staff that allow Progent's online consulting specialists to arrive at the best solutions quickly.
To learn how to contact a UNIX/Linux engineer or a Certified CCIE for emergency phone-based professional help in Michigan, phone 1-800-993-9400 or go to Expert Remote Network Help.