If your company network is in Michigan you can depend on quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to fix critical problems affecting your IT network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified support professionals available online of any nationwide support firm in the United States. Rates are competitive, billing is by the minute, sign-up is fast, and support is unbeatable.
If your Michigan small business is based outside of larger metropolitan neighborhoods like Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, help from UNIX or Cisco CCIE engineers may be limited when you have an urgent situation. This can cause a loss of income for your business, angry customers, idle workers, and distracted management. By calling Progent's online services, you can get in touch with a qualified engineer who can provide expertise when you require it to keep your computer network operating.
Because Progent bills for telephone-based help per minute, your business owes just for support delivered. Progent imposes no service activation fee. Many online support organizations apply significant minimum fees or charge for every fifteen minutes or more. Progent's one-minute granularity and straightforward pricing model avoid large bills for quick solutions.
If your Michigan business requires online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's experienced team of online consulting professionals possesses a broad array of world-class information technology knowledge. This enables Progent's online technical support specialists to deal successfully with the most challenging network trouble faster than is possible with typical third-party service firms or with the internal support staff commonly available to small or mid-size companies. Progent has developed the technology and experience to repair problems efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE consultants have qualified for major certifications including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also hold a number of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
In order to assist businesses who run environments incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online support team makes available the help of support specialists with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent provides phone-based support from engineers who hold major security certifications including Certified Information Security Manager Engineers, CISSP experts, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical problems streamlines trouble ticket escalation, if needed, to specialists with relevant competence to deal with particularly tough support calls. This speeds up remediation of urgent problems, prevents system downtime, and reduces maintenance invoices.
For organizations in the state of Michigan, Progent offers immediate remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical assistance to repair computer issues that are damaging productivity and are beyond the experience of your ordinary IT maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-qualified engineers can interface with your network using state-of-the-art remote troubleshooting utilities that allow them to deliver quick and economical diagnosis and resolution of serious network problems.
Services Progent's Remote Support Experts Can Offer Your Michigan Company
Progent's network consultants can offer expert help for an extensive array of UNIX, Apple, Cisco, and Windows solutions such as:
Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote network service team can help Michigan companies to maintain a broad array of information products and technologies that include system architecture, messaging solutions, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for server economization and streamlined administration, and moving from dated systems to current solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support professionals offer remote troubleshooting for systems powered by major versions of UNIX including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or common Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting arena for providing immediate and economical communication with Cisco CCIEs. CCIEs are sought-after network professionals who earn this rare credential by completing strenuous testing given by Cisco. Most CCIEs are employed by big corporations or national ISPs, and so their skills are not readily available to smaller companies.
CCIE and CCNP authorized engineers from Progent can help your company to architect, configure, and support an integrated information system that can simplify operations, reduce costs, and accelerate time to positive ROI. By offering Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can greatly enhance the business value of your connectivity environment in Michigan. For more information concerning Progent's expertise in Cisco network appliances, visit Cisco Network Consulting Support.
Microsoft Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-certified remote service experts can provide computer problem solving and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can assist your company with a broad range of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 planning and deployment, Exchange 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint Server 2013 application development,
Microsoft Skype for Business Server integration support and Lync Server maintenance, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Specialists
Progent offers you the services of expert CISM and ISSAP security consultants who can deliver a range of security solutions to bolster the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or assist you to recover fast from a breach. Security solutions offered by Progent include: comprehensive security analysis using technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; efficient recovery from virus and worm attacks; integrating firewalls; planning secure techniques for remote and mobile connectivity; securing your email infrastructure against viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring. For more information about Progent's security expertise for small and midsize companies, go to Progent's Consulting Support for Network Security.
Business Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Macintosh computing by offering consulting services and training in imaging, sound, and video. Progent's consultants can provide help in a variety of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers professional consulting expertise and training in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for popular Microsoft business applications such as CRM, Office Project, MS Office Word, and MS Excel. For more concerning Progent's expertise, custom programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Call Center Support and Outsourcing Alternatives
Progent provides a variety of programs for Help Desk services : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for businesses who require the immediate availability of a professional Help Desk but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your existing Call Center staff. Progent can operate as a main Call Center for your business, represent an escalation alternative for tough network issues, or be ready in those situations when your other resources are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your existing one, evaluating or customizing Call Center application software to meet the special needs of your business, or adding temporary personnel to operate remotely in conjunction with your in-house Help Desk Call Center resources to handle demanding events such as system upgrades. For more information concerning Progent's Help Desk Call Center support, refer to Progent's Help Desk Call Center Services.
Progent's Online Service Tools
Progent has developed an arsenal of optimized technologies, refined over years of use, dedicated to allowing the highest quality of service for delivering online technical help and troubleshooting for small and midsize business IT systems. Progent provides safe Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote connectivity allows the experts of Progent's online support team to interface to your environment remotely without breaching network security.
Progent's highly evolved service database software includes thorough histories of all support delivered to Progent's clients. Every authorized Progent team consultant has the benefit of the history of support provided to every customer by any staff engineer. This archive of trouble tickets and resolutions is organized as an easily searchable proprietary database that allows Progent's online support experts to share their knowledge company-wide to make sure that the quality of Progent's technical support grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to other vast support databases as well as to vendors' in-house technical personnel that allow Progent's remote service specialists to come up with the optimal resolutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent online professional expertise in Michigan, phone 1-800-993-9400 or go to Expert Remote Computer Support.