Additional Topics of Interest
Microsoft Exchange Support
Progent's Microsoft-certified engineers can deliver affordable online and onsite help to carry out your migration to Exchange 2010, generate thorough documentation of your upgraded messaging environment, train your network support team and users to get them up to speed rapidly on Microsoft Exchange 2010, and offer continuing management services and technical support. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Support and Setup for Windows 7 Wireless
Progent's certified consultants offers remote and on-premises consulting expertise to help your company to administer, support, and troubleshoot PCs powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, backup and restore, remote access, smartphone and tablet management, wireless network design, and 24x7 network monitoring and alerts.
Onsite Technical Support for Microsoft Exchange Server 2016 Upgrade
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Dynamics GP 2015 Dexterity Expert Development
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, supports the most popular handheld devices, allows one-time sign-on with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to address the many technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this mission-critical platform.
Virtual Help Desk Consultant Services
Progent's Microsoft and Cisco authorized experts offer several ways to help mid-size and large companies develop an efficient and productive internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies analyze the various high-quality Help Desk software packages on the market and decide which products may be too costly, lack critical functions, or align poorly with your company's corporate culture. Progent also provides temporary staffing for companies who need to augment their in-house Help Desk team for special projects or to fill in for absent or incapacitated personnel.
ProSight Infrastructure Monitoring Support
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, finding appliances that need critical updates, or identifying the cause of performance problems.
Security Audit Specialists
The Certified Information Systems Auditor credential is a prestigious qualification that signifies mastery in IS security audit and control. Certified by ANSI, the CISA accreditation requires that candidates undergo an extensive examination given by the ISACA professional group. Progent offers the expertise of a CISA-qualified network security audit consultant trained to assist businesses in the areas of IS audit services, IT governance, systems and infrastructure lifecycle, information technology support, protection of data assets, and business continuity planning.
Monitoring and Reporting Specialists
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to remediate serious problems uncovered by SCOM 2012.
Consulting Services for VMware Site Recovery Manager Compliance
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent process for restoring services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and administer a disaster recovery system powered by VMware SRM.
Smartphone Computer Consultant
Progentís professionals provide expertise in a variety of disciplines relevant to mobile networking such as network architecture, Activesync, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft certified experts can save your business work and money by using their wireless experience to show you how to choose and integrate mobile networking solutions that make sense for your business. Progent can also optimize your IT infrastructure so that wireless data devices perform better.
Juniper SSL VPN Security Auditing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
IT Consultant for Cisco Aironet
Progentís wireless professionals can help small businesses plan, select, test, deploy and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a level of security that matches or exceeds wireline connections. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you select and deploy the wireless link solutions that align best your business needs.
Wave 2 WiFi Computer Consultants
Progentís Wireless Consulting Services provide a fast, affordable way for businesses of any size to configure, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.