Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
#4526
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Progent's IT consulting clients in the Oakland/Berkeley area span a variety of industries including bio-medical, telecommunications, pharmaceutical, distribution, light manufacturing and software development companies. Popular services include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, front-to-back-end eCommerce integration, database application development, and 24x7 remote network monitoring.

Small businesses in the East Bay need depth and breadth of professional experience, but often cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Your Microsoft Certified Information Technology Service Professionals
For more than 20 years, Progent's network support engineers have been the premiere providers of budget-friendly Microsoft support services, Cisco networking expertise and advanced consulting assistance for businesses in Northern California and Silicon Valley. Whether your company requires emergency network help from a seasoned expert, a network consultant, or an application developer, Progent is the most reliable source for computer support services such as Microsoft Exchange and Outlook migration and support, network protection evaluation and enhancement, Helpdesk services, custom program development, server virtualization architecture, online training for Microsoft Office and Office 365 apps, and high availability system engineering.

As a Microsoft-certified computer consultant firm, Progent offers businesses of all sizes in the Berkeley vicinity enterprise-class IT consulting services plus remote or on-premises technical assistance for networks powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Windows Server 2008 R2 migration support to build a firm foundation for your IT system, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting and Microsoft Exchange Server 2010 maintenance to provide a state-of-the-art email solution, MS SharePoint management to improve teamwork, MS SQL Server 2017 expertise, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 consulting to control your vital information, Dynamics GP/Great Plains software training for timely management reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for proactively tracking the health of your information system. Progent can in addition provide Cisco qualified network consultants to show you how to optimize and maintain your network architecture.

Other onsite and remote information technology support provided by Progent to businesses in the Berkeley vicinity include project management consulting, iPhone and iPad integration, Google Android phone integration and management, RIM Blackberry support and Windows handhelds management, site surveys for Wi-Fi installation, database management and software development services from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtualization solutions from certified Hyper-V consultants, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and integration, and Citrix consultants, plus disaster recovery planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent offers a family of affordable, fixed-price managed services designed to allow small and medium-size organizations to utilize the same advanced IT solutions deployed by some of the world's leading corporations. Progent's ProSight series of IT management outsourcing services addresses all key areas of information technology such as email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the entire malware attack progression including blocking, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also help you to set up and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid restoration of critical files, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their networking hardware like routers, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by checking the health of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your Progent engineering consultant so that any looming problems can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to get an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management. Advantages can include easier management, improved compliance with data security requirements, more efficient utilization of network resources, quicker problem resolution, more reliable backup and recovery, and less downtime. Learn more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's ability to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup/recovery environment that aligns with your business needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Cloud Integration
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide advanced online consulting to help companies of any size connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine local IT assets as well as public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background delivering high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.

On-premises Consulting Services Available at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, California. If your business is now utilizing the QTS Sacramento Data Center as a colocation facility or if your company is considering moving your main or offsite backup equipment to the QTS Data Center, Progent offers a range of affordable services including data center relocation, equipment installation and updates, network improvements, project management services, virtualization configuration, remote network monitoring, centralized network management, application programming, business continuity solutions, security assessment, and the use of Progent's Test Lab. For more details, visit Progent's onsite consulting services at the QTS Colocation Center.

The Progent Test and Design Lab is a lab at the QTS Colocation Center with a variety of dedicated servers and network support infrastructure able to be used remotely or on premises to accommodate piloting, evaluations, performance testing, repair, business continuity simulation, education, and additional purposes to help Progent's customers succeed with large-scale projects. For more information, see Progent's Test Lab at the QTS Data Center.

Round-the-clock Local Support Options
Progent offers optional around-the-clock on-line or on-site network support and information technology outsourcing services in these locations in your area:

  • Oakland
  • Alameda
  • Berkeley
  • Emeryville
  • Richmond
  • El Cerrito
  • Piedmont
  • Albany
  • San Pablo
  • Pinole
  • Crocket
  • Hercules
  • Rodeo

If your small business is in the Oakland/Berkeley area and you are looking for computer help, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 510-899-7400 or visit Contact Progent.
















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