Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda
Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|2570 N. First Street
San Jose, CA 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||39899 Balentine Dr
Fremont, CA 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
||228 Hamilton Avenue
Palo Alto, CA 94301
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, CA 94954
|Sales Phone: 07-559-7400
Link: Petaluma Network Support Services
||6200 Stoneridge Mall Road
Pleasanton, CA 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
||915 Highland Pointe Dr
Roseville, CA 95678
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
San Francisco, CA 94105
|Sales Phone: 916-273-1400
Link: San Francisco Network Support Services
||2570 N. First Street
San Jose, CA 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||951 Mariners Island Blvd
San Mateo, CA 94404
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
||4040 Civic Center Drive
San Rafael, CA 94903
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
||1414 Soquel Ave
Santa Cruz, CA 95062
|Sales Phone: 831-600-4300
Link: Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
||1255 Treat Blvd
Walnut Creek, CA 94597
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Progent's IT consulting clients in Contra Costa County include software
developers, high-tech design firms, Internet technology companies,
integrated circuit manufacturing support businesses, and back-office
support divisions of global companies. Businesses in Contra Costa
County require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service,
broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
In this fiercely competitive environment, many businesses are trying
to deal with budget and staff reductions without compromising their IT
system. Progent offers professional, affordable turnkey outsourcing services and can
also supply Microsoft-certified experts to fill in temporary gaps your
in-house staff so that your small business does not have to commit to
a large, permanent in-house IT organization.
Your Microsoft and Cisco Certified IT Consulting Experts
For more than 20 years, Progent's computer support engineers have been the premiere source of affordable Microsoft support services, Cisco networking expertise and advanced consulting services for businesses in Northern California and Silicon Valley. If your organization needs emergency network support from a certified professional, a system engineer, or an application programmer, Progent is your most reliable source for IT support services including e-mail and messaging consulting,
network security evaluation and design,
specialized program design,
live online classes for Microsoft Office and Office 365 applications, and
high availability network engineering.
As a Microsoft-authorized network consulting company, Progent offers businesses in Concord world-class information technology consulting services plus online or in person troubleshooting help for networks powered by Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 upgrade support to create a dependable basis for your information network, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting and Exchange 2010 maintenance to provide a state-of-the-art messaging environment,
SharePoint help to improve collaboration,
SQL Server 2016 integration and development support and Microsoft SQL Server 2014 deployment help to control your key information,
Microsoft Dynamics GP/Great Plains software programming for accurate financial information, and
Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for proactively tracking the health of your information system.
Progent can in addition offer Cisco qualified network engineers to help you optimize and support your connectivity infrastructure.
Other onsite and remote IT consulting services offered by Progent to businesses in Concord include senior project management expertise, iPhone integration, Android phone integration, Blackberry support and Microsoft Windows handhelds integration, site design for Wi-Fi deployment, DBA and application programming services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL application programmers, virtualization design and support from certified Windows Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization design and management, and Citrix XenServer integrators, plus disaster recovery planning and testing.
ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent provides a family of affordable, flat-rate services designed to allow small and medium-size businesses to utilize the same cutting-edge technology deployed by many of the industry's top corporations. The ProSight line of network management outsourcing services addresses all critical areas of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis tools to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the complete malware attack progression including blocking, identification, containment, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical data, applications and virtual machines that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security vendors to deliver web-based control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, track, enhance and troubleshoot their networking appliances such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating devices that require important software patches, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their IT system. Based on a selection of the top remote monitoring and management platforms available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, better compliance with government and industry security requirements, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Read more information about ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance consultant. The interview is designed to help evaluate your organization's preparedness to block or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information concerning your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup system that meets your business requirements. For details, see The ProSight Ransomware Preparedness Report Service.
Progent can provide advanced remote consulting services to help companies of all sizes connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist your it team to design and administer hybrid environments that support Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that utilize on-premises IT assets along with public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration services such as Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Onsite Consulting Services Available at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento Data Center as a colocation facility or if you are planning on moving your main or offsite backup system to the QTS Sacramento Colocation Center, Progent can provide a variety of cost-effective services that include data center migration, system installation and upgrades, infrastructure optimization, project management services, virtualization configuration, remote network monitoring, centralized network administration, software development, disaster recovery planning, security assessment, and the support of the Progent Test Lab. For more details, see Progent's onsite consulting support services at the QTS Data Center.
Progent's Test Lab is a room at the QTS Data Center with a variety of dedicated computers and network equipment that can be utilized online or on site to facilitate system testing, assessments, capacity testing, forensics, disaster recovery planning, education, and additional reasons to help Progent's clients succeed with large-scale projects. To learn more, visit Progent's Test and Training Lab at the QTS Data Center.
Round-the-clock In Person Service Options
Progent can provide optional 24x7 remote or on-premises network help and information technology outsourcing services in these cities in your region:
- Walnut Creek
- Pleasant Hill
If your small business is in Contra Costa County
and you need computer assistance, IT outsourcing, or high-level services from a Progent consultant,
call 925-362-2400 or visit Contact Progent.