Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley
Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 07-559-7400
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 916-273-1400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||1414 Soquel Ave
Santa Cruz, California 95062
|Sales Phone: 831-600-4300
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Progent's IT consulting clients in the San Francisco East Bay area include software
developers, Internet technology companies, security firms, telecommunications companies, and back-office support divisions of
global companies. Businesses in the East Bay area require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
To survive in this challlenging environment, many companies are attempting
to keep budgets under control by increasing productivity without compromising their IT
system. Progent offers professional, affordable and comprehensive outsourcing services and can
also supply Microsoft- and Cisco-certified experts on an as-needed basis so that your small business does not have to commit to
a large, permanent in-house IT organization.
Progent: Your Microsoft and Cisco Certified Information Technology Consulting Experts
For more than 20 years, Progent's computer support experts have been the premiere providers of affordable Microsoft Windows consulting, Cisco network technology expertise and advanced consulting assistance for companies in the San Francisco Bay Area and the California Central Valley. Whether your small business requires urgent technical support from a seasoned expert, a network engineer, or an application developer, Progent is your most reliable choice for IT services including Microsoft Exchange and Outlook consulting,
system protection testing and enhancement,
specialized application design,
server virtualization architecture,
live online classes for Microsoft Office and Office 365 apps, and
fault tolerant system solutions.
As a Microsoft-authorized computer consulting company, Progent offers businesses in the Hayward neighborhood world-class information technology consulting services plus online or in person technical help for environments powered by Microsoft Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Microsoft Windows Server 2008 migration support to create a dependable foundation for your information network, Microsoft Exchange 2016 Server upgrade support, Exchange 2013 integration and Microsoft Exchange 2010 Server support to establish an advanced email solution,
MS SharePoint assistance to facilitate teamwork, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 deployment help to control your key information,
Microsoft Dynamics GP/Great Plains software education for accurate management information, and
System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for proactively monitoring the health of your network.
Progent can in addition offer Cisco certified consultants to help you optimize and maintain your network infrastructure.
Additional onsite and remote information technology support services offered by Progent to clients in the city of Hayward include project management expertise, Apple iPhone integration, Google Android smartphone integration, RIM Blackberry troubleshooting and Microsoft Windows handhelds integration, wireless site surveys for Wi-Fi installation, database management and application programming support from certified Microsoft SQL experts, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Windows Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization design and integration, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.
ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a family of low-cost, flat-rate managed services designed to enable small and medium-size organizations to utilize the same advanced IT solutions deployed by many of the industry's leading enterprises. The ProSight suite of outsourced network management services addresses all critical areas of information technology including email protection, security and compliance, automated backup/recovery, infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to guard endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the complete threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also assist you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical data, apps and VMs that have become unavailable or damaged due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver centralized management and comprehensive protection for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating appliances that require critical software patches, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to a different hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save as much as half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your essential network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both versions also come with one year of advanced remote network monitoring and management (RMM). Advantages can include easier management, better compliance with information security standards, higher utilization of network resources, faster troubleshooting, more dependable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance expert. The interview is intended to help assess your company's preparedness either to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your current antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective security and backup/recovery system that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report.
Hybrid Cloud Solutions
Progent can provide expert online support services to help organizations of all sizes connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that seamlessly combine local IT assets along with cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud migration services that include Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Onsite Consulting and Support Services Available at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, California. If your company is now using the QTS Data Center as a colocation facility or if your business is considering moving your primary or offsite backup equipment to the QTS Sacramento Colocation Center, Progent offers a range of cost-effective consulting services such as data center relocation, system installation and updates, network optimization, comprehensive project management services, virtual server expertise, offsite network monitoring, automated network administration, application development, disaster recovery solutions, data security evaluation, and the use of the Progent Test Lab. For more details, refer to Progent's onsite consulting services at the QTS Data Center.
The Progent Test and Design Lab is a lab at the QTS Colocation Center with a variety of dedicated computers and network equipment that can be utilized online or on premises to accommodate piloting, assessments, capacity testing, forensics, disaster recovery simulation, training, and other reasons to help Progent's customers successfully carry out large-scale IT initiatives. To learn more, visit Progent's Test Lab at the QTS Data Center.
24x7 Local Support Options
Progent can provide optional around-the-clock on-line or on-premises computer support and information technology outsourcing expertise in these locations in your area:
- San Leandro
- Union City
- San Lorenzo
- Castro Valley
If your small business is in the San Francisco East Bay area
and you need technical assistance, information technology outsourcing, or top-level expertise from a Progent engineer,
call 510-300-1400 or visit Contact Progent.