Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley
Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Progent's IT consulting clients in the San Francisco East Bay area include software
developers, Internet technology companies, security firms, telecommunications companies, and back-office support divisions of
global companies. Businesses in the East Bay area require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
To survive in this challlenging environment, many companies are attempting
to keep budgets under control by increasing productivity without compromising their IT
system. Progent offers professional, affordable and comprehensive outsourcing services and can
also supply Microsoft- and Cisco-certified experts on an as-needed basis so that your small business does not have to commit to
a large, permanent in-house IT organization.
Progent: Your Microsoft Certified IT Service Experts
For over 20 years, Progent's computer support engineers have been the premiere providers of economical Microsoft Windows consulting, Cisco network infrastructure integration and IT consulting assistance for companies in Northern California and the California Central Valley. If your small business requires emergency network help from a certified expert, a system engineer, or an application developer, Progent is the best source for IT support services including email migration and support,
system protection assessment and design,
custom application development,
server virtualization architecture,
live online instruction for Microsoft Office apps, and
fault tolerant network engineering.
As a Microsoft-Partner network consultant firm, Progent provides businesses in the city of Hayward enterprise-class IT consulting expertise as well as online or in person technical assistance for environments based on Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration support and Microsoft Windows Server 2008 R2 upgrade help to create a firm foundation for your IT system, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 Server consulting and Microsoft Exchange Server 2010 management to establish an advanced messaging environment,
MS SharePoint assistance to improve information sharing, MS SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 consulting to manage your vital corporate data,
Dynamics GP software training for timely financial information, and
System Center 2012 Operations Manager expertise and SCOM 2016 consulting for 24x7 tracking the reliability of your information system.
Progent can in addition provide Cisco qualified network engineers to show you how to maximize and support your network architecture.
Additional onsite and online IT consulting provided by Progent to clients in the city of Hayward include senior project management expertise, iPhone integration, Android phone integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, wireless site design for Wi-Fi deployment, DBA and software development support from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL consultants, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and integration, and Citrix consultants, plus business continuity planning and testing.
ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, flat-rate services designed to enable small and mid-size businesses to utilize the same advanced IT solutions deployed by some of the world's top corporations. Progent's ProSight line of outsourced network management services addresses all key facets of modern networking such as email protection, threat defense based on machine leaning, automated backup/recovery, infrastructure management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to defend endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the complete threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent's consultants can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical data, apps and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security vendors to deliver centralized control and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that require critical software patches, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so any looming problems can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to a different hosting environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner Active Directory environment. Both also include a year of advanced remote network monitoring and management. Benefits can include lower-cost network management, better compliance with information security regulations, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and increased uptime. See more information about ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's preparedness either to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information about your existing antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup system that aligns with your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.
Progent offers expert online support to help companies of any size integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that utilize on-premises IT assets as well as public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Onsite Consulting Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, California. If your business is currently using the QTS Sacramento Data Center as a colocation facility or if your company is considering moving your main or disaster recovery equipment to the QTS Sacramento Data Center, Progent offers a range of affordable consulting services that include data center migration, system installation and updates, network optimization, comprehensive project management services, virtual server configuration, remote network monitoring, automated system administration, application development, business continuity solutions, data security assessment, and the support of Progent's Test Lab. To find out more, visit Progent's onsite consulting services at the QTS Colocation Center.
Progent's Test and Design Lab is a room at the QTS Colocation Center with a variety of dedicated servers and network equipment able to be utilized online or on site to accommodate piloting, evaluations, capacity testing, repair, business continuity planning, training, and other purposes to help Progent's clients succeed with major IT initiatives. To learn more, see Progent's Test and Training Lab at the QTS Data Center.
Round-the-clock Local Service Options
Progent can provide optional around-the-clock on-line or on-premises computer help and information technology outsourcing services in these cities in your region:
- San Leandro
- Union City
- San Lorenzo
- Castro Valley
If your small business is in the San Francisco East Bay area
and you are looking for technical help, IT outsourcing, or top-level services from a Progent professional,
call 510-300-1400 or visit Contact Progent.