Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Progent's IT consulting clients in Monterey, Pacific Grove, Seaside, Carmel and the Monterey Peninsula area include e-commerce companies, insurance brokers, law firms, accounting firms, product development companies and small-scale manufacturers. Progent's most popular services in this area include outsourcing of IT management, data center support services, 24x7 remote network monitoring, designing and implementing low-maintenance network infrastructures, and emergency on-site support.

Many small businesses in this area make use of independent outside consultants who may not have the depth of expertise or access to backup personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft- and Cisco-certified experts makes it possible to provide the right people when you need them.

Progent: Your Microsoft and Cisco Certified Network Consulting Experts
For over 20 years, Progent's computer service engineers have been the top providers of low-cost Microsoft consulting, Cisco networking expertise and advanced consulting services for businesses in Northern California and Silicon Valley. If your organization needs emergency network support from a seasoned expert, a system consultant, or an application programmer, Progent is the most reliable choice for IT support services including Microsoft Exchange and Outlook help, system protection evaluation and design, Help Desk outsourcing, specialized application design, server virtualization help, online classes for Microsoft Office applications, and fault tolerant system design.

As a Microsoft-authorized network consultant firm, Progent offers businesses in the Monterey area world-class information technology consulting services as well as online or on-premises technical assistance for environments based on Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment expertise and Microsoft Windows Server 2008 migration help to create a dependable foundation for your IT network, MS Exchange 2016 Server migration, Exchange 2013 integration and Microsoft Exchange 2010 Server support to provide an advanced email environment, MS SharePoint configuration to facilitate information sharing, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL Server 2014 consulting to manage your key information, Dynamics GP/Great Plains software customization for timely management information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for automatically tracking the reliability of your information system. Progent can also offer Cisco certified network consultants to help you optimize and support your connectivity architecture.

Additional onsite and online IT services available from Progent to businesses in the Monterey neighborhood include senior project management consulting, iPhone and iPad integration, Google Android smartphone and tablet integration, Blackberry troubleshooting and Windows smart phone and tablet integration, wireless site surveys for Wi-Fi deployment, database management and application programming support from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtual server expertise from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network design and management, and Citrix consultants, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a family of affordable, flat-rate managed services designed to enable small and medium-size organizations to utilize the same advanced technology deployed by many of the world's leading enterprises. The ProSight series of IT management outsourcing services addresses all critical areas of information technology such as email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire threat lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and allows fast recovery of vital files, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to provide web-based management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, track, optimize and debug their networking appliances such as switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating complex network management activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by checking the health of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with data security standards, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's preparedness either to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's requirements. For more information, see The ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration Solutions
Office 365 Integration with On-premises ExchangeProgent offers expert remote support services to help businesses of any size integrate their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that seamlessly combine on-premises resources along with public cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.

On-premises Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS Sacramento Data Center as a colocation site or if you are considering moving your main or disaster recovery equipment to the QTS Sacramento Data Center, Progent can provide a range of budget-friendly consulting services that include colocation migration, system installation and updates, infrastructure optimization, comprehensive project management, virtual server configuration, remote monitoring, streamlined system management, software programming, business continuity solutions, data security evaluation, and the use of the Progent Test Lab. For more details, see Progent's onsite consulting support at the QTS Data Center.

The Progent Test and Design Lab is a room at the QTS Colocation Center with a variety of advanced computers and network support infrastructure that can be used online or on premises to facilitate system testing, evaluations, performance modeling, repair, business continuity planning, education, and other reasons to help Progent's customers succeed with major IT initiatives. To learn more, visit Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock In Person Support Availability
Progent can provide optional 24x7 on-line or on-premises computer support and IT outsourcing services in these locations in your region:

  • Monterey
  • Pacific Grove
  • Seaside
  • Carmel

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are looking for computer assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.
















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