Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Progent's IT consulting clients in the Napa/Vallejo area include law firms, wineries, and companies involved in high-tech product design and manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Because Napa Valley and North Bay businesses have access to a smaller and less experienced labor pool than is available elsewhere in the Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates.

Progent: Your Microsoft Certified Network Service Professionals
For over two decades, Progent's network support experts have been the top providers of affordable Microsoft support services, Cisco network technology expertise and advanced consulting services for companies in the San Francisco Bay Area and Silicon Valley. If your company needs urgent network help from a seasoned professional, a network engineer, or a software programmer, Progent is the best source for IT services including Microsoft Exchange and Outlook help, system security testing and design, Helpdesk services, specialized program design, virtualization architecture, live online classes for Microsoft Office apps, and fault tolerant network engineering.

As a Microsoft-authorized network consulting company, Progent offers businesses of all sizes in the city of Napa enterprise-class information technology support expertise plus remote or in person technical support for networks powered by Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration support and Microsoft Windows Server 2008 upgrade support to build a solid foundation for your information system, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting and Exchange 2010 Server maintenance to provide a state-of-the-art email environment, MS SharePoint assistance to improve teamwork, MS SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL Server 2014 deployment help to manage your vital information, Dynamics GP/Great Plains software training for timely financial reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for automatically tracking the health of your network. Progent can in addition offer Cisco qualified network consultants to show you how to optimize and maintain your network architecture.

Additional onsite and remote information technology support available from Progent to clients in the Napa vicinity include senior project management expertise, iPhone and iPad integration, Android phone and tablet integration, Blackberry troubleshooting and Microsoft Windows handhelds integration, site design for Wi-Fi installation, database management and application development support from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtual server expertise from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization architecture and management, and Citrix consultants, plus business continuity planning and testing.

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, flat-rate services designed to enable small and medium-size businesses to benefit from the same best-of-breed technology deployed by many of the industry's top enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all key facets of information technology including email protection, security and compliance, cloud-based backup and disaster recovery, network infrastructure management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, applications and virtual machines that have become lost or damaged due to component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are always current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, finding devices that require critical software patches, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running efficiently by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT personnel and your Progent engineering consultant so that any potential issues can be addressed before they can impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an objective assessment of the health of their information system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory system. Both versions also include a year of advanced remote network monitoring and management. Advantages can include simpler network management, improved compliance with data security regulations, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness either to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup/recovery environment that meets your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Cloud Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide advanced online support services to help businesses of any size integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that utilize physical resources as well as public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience delivering advanced consulting expertise online, and Progent can make sure you complete your cloud integration projects quickly and within your budget.

Onsite Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Data Center as a colocation site or if you are planning on moving your primary or offsite backup equipment to the QTS Sacramento Colocation Center, Progent can provide a range of cost-effective consulting services including data center migration, system deployment and updates, infrastructure improvements, comprehensive project management services, virtual server expertise, offsite monitoring, streamlined system management, application development, disaster recovery planning and testing, security evaluation, and the support of the Progent Test Lab. For more details, visit Progent's consulting support services at the QTS Colocation Center.

Progent's Test Lab is a room at the QTS Data Center with a collection of advanced servers and network support equipment able to be utilized online or on premises to facilitate system testing, evaluations, capacity modeling, repair, disaster recovery simulation, training, and additional purposes to help Progent's clients succeed with major IT initiatives. For more information, see Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

Round-the-clock Local Support Options
Progent offers optional around-the-clock remote or in person computer help and information technology outsourcing services in these locations in your area:

  • Napa
  • Vallejo
  • Benicia
  • St. Helena
  • Callistoga
  • Yountville

If your small business is anywhere in Napa or Solano County and you need technical assistance, IT outsourcing, or top-level services from a certified Progent engineer, call 707-603-2323 or visit Contact Progent.
















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