Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton
Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 07-559-7400
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 916-273-1400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||1414 Soquel Ave
Santa Cruz, California 95062
|Sales Phone: 831-600-4300
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Progent's IT consulting clients in the Palo Alto area include
law firms, software development companies, venture capital firms, startups and
startup-related support industries. Progent's most popular services in this area include acting as outside CIO,
recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email
systems to the latest versions of Microsoft Exchange.
Restricted budgets and a fiercely
competitive business environment make it necessary for companies
on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to
and affordable outsourced support. 15 years of experience integrating Microsoft
Windows networks makes Progent the right choice.
Your Microsoft Certified Information Technology Consulting Experts
For more than two decades, Progent's network support experts have been the premiere providers of affordable Microsoft Windows support services, Cisco network infrastructure integration and IT consulting assistance for companies in Northern California and Silicon Valley. Whether your company needs emergency technical help from a certified expert, a network consultant, or an application programmer, Progent is the most reliable source for computer support services including Microsoft Exchange and Outlook assistance,
system security testing and enhancement,
Help Desk services,
custom program development,
virtual server architecture,
online classes for Microsoft Office and Office 365 applications, and
high availability system engineering.
As a Microsoft-qualified computer consultant firm, Progent provides businesses in the Palo Alto area world-class information technology consulting expertise plus online or on-premises troubleshooting assistance for networks powered by Microsoft Windows and Cisco technology. Areas of expertise offered by Progent cover Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Microsoft Windows Server 2008 migration help to build a dependable basis for your information network, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration and Microsoft Exchange 2010 Server management to establish an advanced email solution,
SharePoint management to improve collaboration, MS SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 deployment help to control your key corporate data,
Microsoft Dynamics GP/Great Plains software education for timely management information, and
Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for proactively tracking the health of your network.
Progent can also offer Cisco qualified engineers to show you how to maximize and maintain your network architecture.
Additional on-premises and remote IT consulting services available from Progent to businesses in the Palo Alto area include project management consulting, iPhone and iPad integration, Android phone and tablet integration, RIM Blackberry support and Windows smart phone and tablet management, site surveys for Wi-Fi installation, DBA and software programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtual server expertise from certified Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and integration, and Citrix integrators, plus business continuity planning and testing.
ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, flat-rate managed services designed to allow small and medium-size businesses to benefit from the same cutting-edge technology used by some of the industry's leading enterprises. The ProSight line of network management outsourcing services covers all critical facets of information technology such as email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-based anti-virus products. ProSight ASM protects local and cloud resources and provides a single platform to manage the complete malware attack progression including blocking, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your company's specific needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, visit Email Guard spam and content filtering.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, track, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding devices that require critical software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your Progent consultant so any looming problems can be addressed before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both versions also include one year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with data security regulations, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and higher availability. Learn more information about ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's ability either to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information concerning your existing security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup/recovery system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.
Progent can provide expert online support services to help organizations of any size connect their networks with popular public clouds including Azure and Amazon AWS. Progent can help you to plan and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid network models that utilize on-premises IT assets as well as public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
On-premises Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, California. If your business is now using the QTS Data Center as a colocation facility or if your company is considering migrating your main or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent can provide a range of cost-effective consulting services such as data center migration, equipment deployment and upgrades, network optimization, project management, virtual server expertise, offsite monitoring, centralized system management, software programming, disaster recovery/business continuity planning, security assessment, and the support of Progent's Test Lab. To find out more, see Progent's consulting support at the QTS Data Center.
The Progent Test Lab is a lab at the QTS Data Center with a variety of advanced computers and network infrastructure able to be utilized online or on premises to facilitate system testing, assessments, performance modeling, troubleshooting, disaster recovery planning, training, and additional reasons to help Progent's clients successfully carry out large-scale projects. For more information, refer to Progent's Test and Training Lab at the QTS Data Center.
Round-the-clock In Person Service Availability
Progent offers optional around-the-clock remote or in person network help and IT outsourcing services in these cities in your region:
- Palo Alto
- Redwood City
- Menlo Park
- East Palo Alto
If your small business is in Palo Alto or anywhere in the San Francisco Peninsula
and you are looking for computer assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified consultant,
call 650-543-0400 or visit Contact Progent.