Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos
Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Progent's IT consulting clients in San Jose and Silicon Valley include semiconductor equipment manufacturers, software development companies, high-tech design services, law firms, and health care providers. Progent's most popular services in this area include 24x7 monitoring, security assessment and enhancement, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.
Silicon Valley and South Bay businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of free-lance IT consultants are available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service that includes emergency on-site support, affordable online troubleshooting, and 24x7 monitoring.
Progent: Your Microsoft Certified Network Consulting Professionals
For over two decades, Progent's network support engineers have been the premiere source of affordable Microsoft support services, Cisco network expertise and advanced consulting assistance for businesses in Northern California and Silicon Valley. Whether your small business needs urgent technical help from a certified professional, a network engineer, or a software programmer, Progent is the best choice for computer services including e-mail and messaging help,
system protection evaluation and design,
Help Desk support,
specialized application development,
virtual server consulting,
online classes for Microsoft Office applications, and
high availability system engineering.
As a Microsoft-certified computer consulting firm, Progent offers businesses of all sizes in the San Jose vicinity enterprise-class IT consulting expertise plus online or in person technical support for networks based on Windows and Cisco technology. Practice areas offered by Progent cover Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration support and Windows Server 2008 R2 migration help to build a dependable basis for your information system, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration and Microsoft Exchange 2010 management to establish a state-of-the-art email environment,
SharePoint assistance to facilitate collaboration, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration consulting, and Microsoft SQL 2014 deployment help to harness your vital corporate data,
Microsoft Dynamics GP/Great Plains software education for timely management information, and
Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for 24x7 tracking the reliability of your information system.
Progent can also provide Cisco qualified network engineers to help you optimize and maintain your network infrastructure.
Additional onsite and remote IT consulting offered by Progent to clients in the San Jose area include project management consulting, Apple iPhone and iPad integration, Google Android phone and tablet integration, Blackberry troubleshooting and Windows smart phone and tablet management, wireless site surveys for Wi-Fi installation, database management and application development services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtual server design and support from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and integration, and Citrix integrators, plus business continuity planning and testing.
ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a family of low-cost, flat-rate services designed to enable small and medium-size organizations to benefit from the same best-of-breed technology deployed by many of the industry's top enterprises. The ProSight portfolio of network management outsourcing services addresses all key aspects of modern networking including email protection, behavioral-based threat defense, automated backup/recovery, infrastructure management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to address the complete threat lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information. Learn more about ProSight DPS Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based control and world-class protection for your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating devices that require important updates, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure management services.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT personnel and your Progent engineering consultant so all looming problems can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) environment. Both also come with a year of advanced remote network monitoring and management. Benefits can include simpler network management, improved compliance with data security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's preparedness either to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your current security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup system that meets your business requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.
Progent offers advanced online consulting support to help companies of all sizes integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that utilize on-premises IT assets along with cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud integration support services such as Office 365 integration with on-premises installations of Exchange, Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background delivering advanced consulting support online, and Progent can help you complete your cloud integration projects quickly and affordably.
Onsite Consulting Services Available at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, California. If your business is currently using the QTS Sacramento Data Center as a colocation facility or if your company is planning on migrating your main or offsite backup system to the QTS Colocation Center, Progent offers a range of budget-friendly consulting services including colocation migration, system deployment and updates, network improvements, comprehensive project management, virtualization configuration, offsite network monitoring, centralized system management, software development, disaster recovery solutions, security evaluation, and the use of the Progent Test Lab. To find out more, visit Progent's consulting support at the QTS Colocation Center.
The Progent Test Lab is a lab at the QTS Colocation Center with a collection of advanced servers and network support infrastructure able to be used remotely or on site to facilitate system testing, evaluations, capacity testing, troubleshooting, business continuity planning, training, and additional purposes to help Progent's clients succeed with major IT initiatives. To learn more, see Progent's Test Lab at the QTS Sacramento Data Center.
Round-the-clock Local Support Options
Progent offers optional 24x7 on-line or on-premises computer help and information technology outsourcing services in these cities in your region:
- San Jose
- Santa Clara
- Los Gatos
If your small business is in San Jose or anywhere in the California Silicon Valley
and you are in need of computer assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional,
call 408-240-9400 or visit Contact Progent.