Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Progent's IT consulting clients in Santa Cruz and the Northern Monterey Peninsula area include insurance brokers, legal, accounting and real estate service firms, product development companies, and small-scale manufacturers. Progent's most popular services in this area include turn-key outsourcing of IT management, designing and implementing low-maintenance network infrastructures, and emergency on-site support.

The limited availability of professional, full-service technical support companies in this area forces many small businesses to resort to consultants who may not have the depth of expertise or access to additional personnel to respond quickly to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft-certified experts makes it possible to provide the right people when you need them.

Your Microsoft Certified IT Consulting Experts
For over two decades, Progent's network support experts have been the premiere source of affordable Microsoft consulting, Cisco network integration and advanced consulting assistance for companies in the San Francisco Bay Area and the California Central Valley. If your small business needs urgent network support from a certified expert, a network consultant, or a software developer, Progent is the most reliable source for computer services including Microsoft Exchange and Outlook expertise, system protection testing and enhancement, Help Desk services, specialized application development, server virtualization help, online classes for Microsoft Office and Office 365 applications, and fault tolerant network solutions.

As a Microsoft-certified network consultant firm, Progent provides companies in the Santa Cruz neighborhood world-class information technology support services as well as remote or in person troubleshooting help for networks powered by Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 migration help to build a firm basis for your information network, MS Exchange Server 2016 upgrade support, Exchange 2013 integration and Exchange 2010 management to establish an advanced email environment, SharePoint configuration to improve information sharing, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL 2014 consulting to harness your vital corporate data, Dynamics GP/Great Plains software programming for timely financial information, and Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for automatically tracking the health of your network. Progent can in addition offer Cisco certified engineers to help you maximize and support your connectivity architecture.

Other onsite and online information technology services available from Progent to clients in the Santa Cruz neighborhood include senior project management consulting, Apple iPhone integration, Android smartphone integration, Blackberry support and Microsoft Windows handhelds integration, site surveys for Wi-Fi installation, database management and application development support from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtualization design and support from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network design and management, and Citrix consultants, plus business continuity planning and testing.

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, fixed-price managed services designed to allow small and mid-size businesses to utilize the same cutting-edge technology used by many of the world's leading enterprises. The ProSight portfolio of network monitoring and management services addresses all critical facets of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast recovery of critical data, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, reconfigure and debug their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, locating devices that require important updates, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system running efficiently by tracking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your Progent consultant so that all potential issues can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hosting environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the health of their network. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the configuration of your essential network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) system. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with data security regulations, more efficient utilization of network resources, quicker problem resolution, more reliable backup and restore, and less downtime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's preparedness to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup system that meets your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Office 365 Integration Solutions with On-premises ExchangeProgent can provide advanced online support to help organizations of all sizes connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid topologies that combine physical IT assets along with public cloud services. To help you to integrate public clouds with networks, Progent offers a variety of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.

On-premises Consulting Services Available at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS Data Center as a colocation facility or if your business is planning on moving your primary or offsite backup system to the QTS Sacramento Colocation Center, Progent can provide a variety of cost-effective consulting services such as data center migration, equipment installation and upgrades, network optimization, comprehensive project management, virtual server expertise, remote network monitoring, streamlined network management, application development, disaster recovery planning and testing, security evaluation, and the use of Progent's Test Lab. For more details, refer to Progent's consulting services at the QTS Data Center.

Progent's Test and Design Lab is a lab at the QTS Data Center with a variety of advanced computers and network support infrastructure that can be utilized online or on premises to accommodate piloting, assessments, performance modeling, troubleshooting, business continuity planning, training, and other purposes to help Progent's customers successfully carry out large-scale IT initiatives. For more information, refer to Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock In Person Service Availability
Progent can provide optional around-the-clock on-line or on-premises computer support and information technology outsourcing services in these cities in your area:

  • Santa Cruz
  • Scotts Valley
  • Aptos
  • Watsonville
  • Capitola

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are in need of technical support, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.
















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