Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg
Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 07-559-7400
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 916-273-1400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||1414 Soquel Ave
Santa Cruz, California 95062
|Sales Phone: 831-600-4300
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development
companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies.
Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring,
fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.
Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available
elsewhere in the San Francisco Bay Area, they need to leverage IT technologies without building up large in-house IT staffs.
A low-overhead virtual network of service experts allows Progent to
offer responsive and professional on-site support from Microsoft-certified experts at
Progent: Your Microsoft Certified Information Technology Service Professionals
For more than 20 years, Progent's network service experts have been the top providers of economical Microsoft Windows support services, Cisco network infrastructure integration and advanced consulting assistance for companies in Northern California and the California Central Valley. If your organization needs emergency technical help from a certified professional, a system engineer, or a software developer, Progent is your most reliable source for computer support services including Microsoft Exchange and Outlook expertise,
system security evaluation and enhancement,
Help Desk support,
specialized application development,
online training for Microsoft Office apps, and
high availability network solutions.
As a Microsoft-qualified network consulting firm, Progent provides companies in the Santa Rosa area world-class IT consulting expertise plus online or onsite technical assistance for networks based on Windows and Cisco technology. Practice areas provided by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 upgrade support to create a solid foundation for your IT system, MS Exchange 2016 planning and deployment, Exchange 2013 Server integration and Microsoft Exchange 2010 management to provide a state-of-the-art messaging environment,
MS SharePoint management to improve information sharing, MS SQL Server 2017 expertise, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 consulting to harness your key corporate data,
Microsoft Dynamics GP/Great Plains software training for accurate financial reporting, and
Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for proactively tracking the efficiency of your information system.
Progent can in addition offer Cisco qualified network consultants to help you optimize and support your connectivity infrastructure.
Additional on-premises and remote information technology consulting available from Progent to businesses in the Santa Rosa neighborhood include senior project management expertise, iPhone and iPad integration, Android phone integration, RIM Blackberry troubleshooting and Windows handhelds management, wireless site design for Wi-Fi deployment, database management and application programming support from certified SQL Server consultants, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V integrators, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and management, and Citrix consultants, plus disaster recovery planning and testing.
ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a family of affordable, fixed-price managed services designed to enable small and medium-size organizations to utilize the same advanced IT solutions deployed by many of the world's top corporations. Progent's ProSight series of outsourced network management services addresses all key areas of information technology such as email protection, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning tools to defend endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical data, applications and VMs that have become lost or damaged due to hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security companies to provide web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, track, reconfigure and debug their networking hardware like routers, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that require critical updates, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to a different hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an objective assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential network assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a more manageable Active Directory system. Both versions also come with one year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's preparedness either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report.
Progent offers expert online consulting support to help organizations of any size connect their information networks with leading public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that utilize local resources as well as public cloud services. To help you to incorporate cloud services with networks, Progent offers a range of public cloud migration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Onsite Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, California. If your business is now utilizing the QTS Data Center as a colocation site or if your business is considering migrating your primary or disaster recovery system to the QTS Sacramento Data Center, Progent offers a variety of affordable consulting services such as colocation migration, equipment installation and upgrades, network improvements, project management services, virtual server expertise, remote monitoring, automated system management, software development, disaster recovery/business continuity planning and testing, data security assessment, and the use of Progent's Test Lab. For more details, refer to Progent's onsite consulting support services at the QTS Colocation Center.
Progent's Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced computers and network equipment that can be used online or on site to facilitate system testing, evaluations, performance testing, repair, business continuity planning, education, and other purposes to help Progent's clients successfully carry out large-scale IT initiatives. For more information, see Progent's Test and Training Lab at the QTS Colocation Center.
24x7 Local Service Options
Progent can provide optional around-the-clock remote or on-site network support and IT outsourcing expertise in these cities in your area:
- Santa Rosa
- Rohnert Park
If your small business is in Sonoma County
and you require technical help, IT outsourcing, or high-level expertise from a certified Progent professional,
call 707-303-4400 or visit Contact Progent.