Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg
Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development
companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies.
Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring,
fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.
Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available
elsewhere in the San Francisco Bay Area, they need to leverage IT technologies without building up large in-house IT staffs.
A low-overhead virtual network of service experts allows Progent to
offer responsive and professional on-site support from Microsoft-certified experts at
Your Microsoft Certified Information Technology Consulting Experts
For over 20 years, Progent's network support engineers have been the top source of economical Microsoft Windows consulting, Cisco network infrastructure integration and IT consulting services for businesses in Northern California and the California Central Valley. Whether your organization requires urgent network support from a certified expert, a network engineer, or a software developer, Progent is your most reliable source for computer services including Microsoft Exchange and Outlook help,
system security evaluation and enhancement,
specialized program design,
live online instruction for Microsoft Office and Office 365 apps, and
fault tolerant system engineering.
As a Microsoft-authorized network consulting firm, Progent offers businesses in Santa Rosa world-class information technology consulting services as well as online or in person technical support for environments based on Microsoft Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 R2 upgrade support to build a solid foundation for your IT system, Microsoft Exchange 2016 upgrade support, Exchange 2013 consulting and Microsoft Exchange 2010 management to provide an advanced email environment,
Microsoft SharePoint assistance to facilitate teamwork, MS SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL 2014 consulting to harness your vital information,
Dynamics GP software education for accurate financial information, and
System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for proactively monitoring the health of your network.
Progent can also offer Cisco certified network consultants to show you how to maximize and maintain your connectivity infrastructure.
Additional onsite and online IT consulting services available from Progent to clients in the city of Santa Rosa include project management consulting, iPhone and iPad integration, Google Android phone integration and management, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, site surveys for Wi-Fi installation, DBA and software development services from certified Microsoft SQL experts, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V consultants, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network design and integration, and Citrix consultants, plus disaster recovery planning and testing.
Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, flat-rate managed services designed to enable small and mid-size businesses to utilize the same advanced IT solutions deployed by many of the industry's top enterprises. Progent's ProSight suite of network monitoring and management services addresses all critical areas of information technology including email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis tools to guard endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including protection, identification, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with legal and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security companies to deliver centralized management and world-class security for all your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need important updates, or isolating performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by checking the state of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your Progent engineering consultant so that any potential problems can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) environment. Both also come with a year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with information security standards, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent information assurance consultant. The interview is designed to assess your company's ability to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your existing AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup system that aligns with your business needs. For details, visit The ProSight Ransomware Preparedness Report.
Progent can provide advanced online consulting support to help companies of any size integrate their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that combine local resources along with public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of cloud migration services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Onsite Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, California. If your business is now utilizing the QTS Data Center as a colocation facility or if your company is considering moving your main or disaster recovery system to the QTS Sacramento Data Center, Progent offers a variety of cost-effective services including colocation migration, equipment deployment and upgrades, network improvements, comprehensive project management, virtual server configuration, remote network monitoring, automated network management, application development, business continuity solutions, security evaluation, and the support of Progent's Test Lab. For more details, refer to Progent's consulting support services at the QTS Data Center.
The Progent Test Lab is a room at the QTS Data Center with a variety of advanced servers and network equipment that can be utilized remotely or on site to facilitate system testing, assessments, capacity testing, troubleshooting, disaster recovery simulation, education, and additional reasons to help Progent's customers succeed with large-scale projects. To learn more, visit Progent's Test and Training Lab at the QTS Colocation Center.
Round-the-clock In Person Service Options
Progent offers optional 24x7 on-line or on-site network support and information technology outsourcing services in these locations in your region:
- Santa Rosa
- Rohnert Park
If your small business is in Sonoma County
and you need technical support, information technology outsourcing, or advanced services from a Progent professional,
call 707-303-4400 or visit Contact Progent.