Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Progent's IT consulting clients in Contra Costa County include software developers, high-tech design firms, Internet technology companies, integrated circuit manufacturing support businesses, and back-office support divisions of global companies. Businesses in Contra Costa County require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

In this fiercely competitive environment, many businesses are trying to deal with budget and staff reductions without compromising their IT system. Progent offers professional, affordable turnkey outsourcing services and can also supply Microsoft-certified experts to fill in temporary gaps your in-house staff so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: Your Microsoft Certified IT Consulting Experts
For more than two decades, Progent's computer support experts have been the premiere providers of budget-friendly Microsoft consulting, Cisco networking expertise and IT consulting assistance for businesses in the San Francisco Bay Area and Silicon Valley. Whether your organization needs urgent technical help from a seasoned expert, a network consultant, or an application developer, Progent is your best source for IT support services such as email expertise, system protection testing and enhancement, Helpdesk support, custom application design, virtualization architecture, online training for Microsoft Office and Office 365 applications, and fault tolerant network engineering.

As a Microsoft-authorized computer consultant firm, Progent provides businesses in the Walnut Creek vicinity world-class IT consulting expertise plus remote or on-premises technical help for environments based on Windows and Cisco technology. Areas of expertise provided by Progent include Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment support and Windows Server 2008 upgrade help to build a solid foundation for your information system, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration and Exchange Server 2010 management to provide a state-of-the-art email solution, MS SharePoint assistance to improve teamwork, MS SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 consulting to control your vital information, Dynamics GP software customization for accurate financial reporting, and System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for proactively monitoring the efficiency of your network. Progent can in addition offer Cisco certified consultants to help you optimize and support your connectivity infrastructure.

Additional onsite and remote IT consulting services provided by Progent to businesses in the Walnut Creek neighborhood include senior project management expertise, iPhone integration and management, Android phone and tablet integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, wireless site surveys for Wi-Fi deployment, database management and application development services from certified Microsoft SQL experts, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and management, and Citrix XenServer integrators, plus disaster recovery planning and testing.

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of affordable, fixed-price managed services intended to enable small and mid-size organizations to benefit from the same best-of-breed IT solutions deployed by many of the world's top enterprises. The ProSight portfolio of IT management outsourcing services covers all critical facets of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure monitoring and management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior analysis technology to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the entire malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need important updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save as much as 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the health of their network. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both versions also come with one year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, improved compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The interview is intended to evaluate your company's ability either to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient AV and backup system that aligns with your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent can provide advanced remote consulting support to help organizations of all sizes connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that utilize physical IT assets as well as public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.

On-premises Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, previously called the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, California. If your business is currently utilizing the QTS Data Center as a colocation facility or if you are considering moving your main or disaster recovery system to the QTS Data Center, Progent can provide a range of budget-friendly consulting services such as colocation migration, equipment deployment and updates, network improvements, project management services, virtualization expertise, offsite network monitoring, centralized network management, application development, disaster recovery solutions, data security assessment, and the support of the Progent Test Lab. To find out more, refer to Progent's consulting services at the QTS Data Center.

Progent's Test and Design Lab is a lab at the QTS Colocation Center with a collection of dedicated computers and network equipment that can be used online or on premises to accommodate system testing, evaluations, capacity testing, repair, disaster recovery simulation, education, and additional reasons to help Progent's customers succeed with major projects. To learn more, refer to Progent's Test Lab at the QTS Sacramento Colocation Center.

24x7 Local Support Availability
Progent can provide optional around-the-clock on-line or on-premises network support and information technology outsourcing services in these locations in your region:

  • Walnut Creek
  • Concord
  • Danville
  • Pleasant Hill
  • Martinez
  • Lafayette
  • Pittsburgh
  • Antioch
  • Orinda

If your small business is in Contra Costa County and you are looking for computer assistance, information technology outsourcing, or high-level expertise from a Progent professional, call 925-362-2400 or visit Contact Progent.
















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