Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane
Progent's IT consulting clients in the San Francisco area include law firms, insurance and financial-related companies, professional
and engineering service firms, multi-media companies, plus headquarters for several national and international
companies that have chosen to outsource part or all of their IT support. Some of Progent's most popular services
for San Francisco Bay Area clients include designing multi-office and international connectivity, setting up telecommuting and mobile
workforce solutions, and providing remote monitoring and support.
Traffic congestion in the San Francisco Bay Area makes it difficult for
firms providing on-site support services to respond quickly to peak-hour IT
problems. To keep expenses low and service levels high, Progent offers remote monitoring
and support based on powerful new
Microsoft Operations Manager technology.
Progent: Your Microsoft and Cisco Certified Information Technology Consulting Professionals
For more than two decades, Progent's network support experts have been the top source of affordable Microsoft Windows support services, Cisco network infrastructure integration and IT consulting services for companies in the San Francisco Bay Area and the California Central Valley. If your company requires emergency technical help from a seasoned expert, a network consultant, or an application programmer, Progent is the most reliable source for IT services including email migration and support,
system security testing and enhancement,
Help Desk services,
specialized program development,
server virtualization architecture,
live online classes for Microsoft Office and Office 365 apps, and
fault tolerant network solutions.
As a Microsoft-Partner computer consultant firm, Progent offers businesses of all sizes in the San Francisco neighborhood world-class IT support expertise plus remote or on-premises technical help for environments powered by Windows and Cisco technology. Areas of expertise offered by Progent include Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment support and Windows Server 2008 R2 migration help to build a dependable foundation for your IT network, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration and Microsoft Exchange 2010 Server support to establish a state-of-the-art messaging solution,
MS SharePoint configuration to improve collaboration,
SQL Server 2016 integration and development consulting and Microsoft SQL 2014 consulting to manage your vital corporate data,
Microsoft Dynamics GP/Great Plains software education for timely management reporting, and
Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for automatically tracking the reliability of your network.
Progent can in addition offer Cisco qualified network consultants to help you optimize and maintain your connectivity infrastructure.
Additional onsite and remote IT support services offered by Progent to clients in San Francisco include project management consulting, iPhone integration, Android smartphone integration, RIM Blackberry support and Microsoft Windows smart phone and tablet integration, wireless site design for Wi-Fi deployment, database management and software development services from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and management, and Citrix consultants, plus disaster recovery/business continuity planning and testing.
Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a family of affordable, flat-rate managed services designed to enable small and mid-size organizations to benefit from the same best-of-breed IT solutions used by some of the industry's top corporations. Progent's ProSight portfolio of network management outsourcing services addresses all critical aspects of information technology such as email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the complete malware attack progression including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital files, applications and virtual machines that have become lost or corrupted due to hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Read more about ProSight DPS Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security companies to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter. For more details, see Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, optimize and debug their networking appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex network management processes, WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by checking the state of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management staff and your Progent engineering consultant so any looming issues can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, improved compliance with information security regulations, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime. Read more information about ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The interview is intended to help evaluate your organization's preparedness to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your current AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup system that aligns with your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.
Hybrid Cloud Integration
Progent offers expert remote support to help businesses of any size integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that utilize physical resources along with public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
On-premises Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS Sacramento Data Center as a colocation site or if your business is planning on moving your primary or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent offers a range of budget-friendly services including colocation migration, system installation and updates, infrastructure improvements, project management, virtualization expertise, offsite network monitoring, automated network administration, software development, business continuity planning, data security evaluation, and the support of the Progent Test Lab. For more details, refer to Progent's consulting support services at the QTS Colocation Center.
The Progent Test Lab is a room at the QTS Colocation Center with a collection of dedicated servers and network support equipment able to be utilized remotely or on premises to facilitate piloting, assessments, performance modeling, repair, disaster recovery planning, education, and additional purposes to help Progent's clients successfully carry out large-scale IT initiatives. To learn more, refer to Progent's Test Lab at the QTS Colocation Center.
Round-the-clock On-site Support Options
Progent can provide optional around-the-clock on-line or on-site network support and IT outsourcing services in these cities in your region:
- San Francisco
- Daly City
- San Bruno
- South San Francisco
If your small business is in the San Francisco
and you are in need of computer assistance, IT outsourcing, or top-level expertise from a certified Progent consultant,
call 415-321-5400 or visit Contact Progent.