Additional Topics of Interest
Collocation Migration IT Consulting
Colocation data centers make it possible for businesses to share enterprise-class facilities for hosting computer equipment that supports critical applications. Progent's Microsoft and Cisco certified consultants can assist your small business with all aspects of your colocation program including selecting and migrating to a colocation facility, creating system topology, defining required equipment, on-premises and remote troubleshooting, setting up online system administration, and training your IT personnel.
VMware vCloud Director vCD Consultancy
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can produce reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to design, deploy, test and administer a DR system based on VMware SRM and VMware NSX.
64-bit Processing Specialist
Progentís Microsoft-certified engineers can assist your organization to enhance your desktops from 32 to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit desktop processing, plan an efficient migration strategy that reduces operational disruptions, and offer inexpensive, professional online help to aid your company to install 64-bit desktop software and applications on your existing computers.
Office 365 and iPhones Online Support Services
Microsoft Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and associated email components to reduce hardware expense and administrative overhead. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to assist your organizations to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that makes sense for your business needs and IT budget, implement an efficient migration from your current Exchange organization to one that incorporates Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.
Specialist for VMware VCDX
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a consistent workflow for restoring services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager.
Setup and Support for SharePoint Foundation
Progent has been providing SharePoint support since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of IT knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide whether an in-house, online or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in individual tasks associated with your SharePoint 2013 deployment.
Computer Support Help Desk Computer Consultant
Progent offers several basic types of Helpdesk support including Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts gives your clients convenient access to a dependable technical resource with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on giving the support Call Center a respected reputation as a key contributor to company productivity. Progent's target is to resolve and not merely record problems.
Windows SharePoint Services Integration Support
Progentís Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, groups and data. SharePoint Server provides a common location for your employees or customers to access, organize, distribute and interact with relevant data, files, and software and to interact with one another. SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and projects with the information theyíve created in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can help you to maintain your current SharePoint solution or migrate to the latest version of SharePoint.
Technology Consulting for IP Endpoints
Progent's CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Microsoft Certified Partner Windows 2003 Onsite Technical Support
Progent's Microsoft-certified Windows 2003 Server consultants offer computer help and expert consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and support services include system design, installation, project management, on-site and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent is committed to information transfer from Progent's consultants to customers. By educating customers to deal with problems that are within their comfort zone, Progent is able to concentrate on offering high-value skills where Progent faces little competition. Medium-size businesses who utilize trusted freelance service providers or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and productive.
Android ActiveSync On-site Support
Progent's seasoned team of IT consultants and application experts have years of background delivering online and on-premises assistance for businesses of any size who want to integrate Android phones into their IT networks so that users can work together from virtually anywhere. Progent offers the range of know-how to solve technical issues that span multiple vendors and that entail a combination of older and up-to-date information technology. Progent provides affordable remote expertise to help you with any facet of designing, deploying, managing and troubleshooting your BYOD environment. Progent can provide as-needed technical support to help you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major IT initiatives on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide support for all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.
Remote Troubleshooting for Expert Training
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their comfort zone, Progent is able to concentrate on delivering high-value services where Progent has little competition. Small companies who work with familiar independent consultants or who employ internal IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient.