Overview of Progent's Security Consulting Services
Progent's certified computer security and compliance consultants offer a broad range of support services designed to assist businesses of any size to uncover and eliminate security vulnerabilities, defend against malicious attacks, recover from the damage caused by a breakdown of security, and comply with government mandates for guarding data and reporting incidents. Progent can provide a choice of service models:

  • On-demand online and on-site support billed by the minute
  • Continual fully managed services invoiced at an affordable flat monthly rate
  • Set-price service bundles for a one-time security and compliance assessment
On-demand Security Consulting Services
After you sign up for Progent's services (signing up is free), you can get on-demand online or onsite assistance from a Progent security and compliance consultant. This classic service model is primarily reactive and geared toward rapidly resolving IT issues that are affecting your network or that are beyond the scope of your own support staff. Typical examples include replacing a firewall or VPN connection, installing a critical security patch for a Cisco switch, setting up compliant access to cloud-based resources, or recovering from a ransomware attack. These services are billed by the minute, which avoids the frustrating situation of receiving big invoices for quick fixes.

Delivery alternatives for Progent's as-needed support services include:

  • Online Security Support Services
    The majority security issues can be handled online through a combination of phone support and an connection between Progent's Technical Response Center (TRC) and a client's computer. Progent's Technical Response Center can provide remote security support by offering efficient access to consultants with the background and resources to fix many of the most challenging problems quickly, keeping your service costs affordable and reducing downtime.
  • On-premises Security Support
    For cases where onsite support is required, Progent can dispatch a technical expert to major cities throughout the United States. Progent can also dispatch a security specialist with high-level certifications and world-class skills to any site in the country.
Progent's accredited consultants are certified to provide help for systems based on Microsoft Windows, Linux, macOS and OS X, Sun, and popular versions of UNIX. Progent's wide range of consulting services covers firewall configuration, email security, secure network architecture, and information recovery. Progent's technical support team has earned the world's top security accreditations including CISM and Certified Information Systems Security Professional. Progent also offers fast access to online Cisco-certified CCIE network engineers who can provide advanced assistance with tough network technology problems.

ProSight Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight suite of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:

  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning technology to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security vendors to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays within your security perimeter. Learn more about Progent's ProSight Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map, track, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating tedious management processes, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating appliances that need important updates, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your Progent engineering consultant so that all looming problems can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost network management, better compliance with government and industry security regulations, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and less downtime. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's preparedness to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup/recovery system that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Fixed-price Security Evaluation and Verification Bundles
Progent has put together a variety of set-price security and compliance evaluation bundles that provide exceptional value by utilizing Progent's advanced system monitoring and analysis software plus Progent's technical skills to create an unbiased and comprehensive assessment of your network security posture.

  • Security Assessment Service Bundles for Small Businesses
    Progent offers two ultra-affordable security inventory packages intended to allow small organizations to obtain an objective security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a consultant manages an extensive assessment of your IT system from beyond your firewalled perimeter to determine possible gaps in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security consultant executes a system scan using an authorized machine within your corporate firewall to assess your exposure to internal attacks. The two security inventory scanning services are set up and executed from a secured external site. The project is managed by a consultant who has been awarded high-level security certifications and who produces a document that describes and interprets the information captured by the scan and suggests various improvements where appropriate.
  • Security Vulnerability Evaluation Packages for Enterprises
    Progent offers three levels of set-price security assessment service packages intended for enterprises who need to meet security standards required by state or industry regulators. Progent's security evaluation service packages offer enterprises an opportunity to obtain an objective assessment at the strength of their security profile. For each security evaluation package, Progent consultants with advanced security credentials study and report on collected data and provide recommendations for cost-effective improvements. All the network security audit packages include an extra-cost option for on-premises engineers anywhere in the United States.
  • Stealth Penetration Testing Services
    Stealth penetration testing, often referred to as PEN testing, is a critical tool for helping organizations to find out how vulnerable their network systems are to current-generation attacks. Progent's stealth penetration testing services check how effectively your corporate security procedures and technologies stand up to authorized but unannounced penetration attempts managed by Progent's experienced security specialists utilizing advanced hacking techniques. Find out about Progent's stealth penetration testing (PEN Test) services.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
Network Security ConsultantsIf you are now fighting a security emergency and you have no formal response plan, refer to Progent's Online Computer Support to find out how to get immediate assistance. Progent provides online assistance from experienced network technicians and can refer problems to high-level security specialists if required. Your company does not have to be a current Progent client to receive urgent help for a security breakdown, but you can register as a Progent client ahead of time at no cost and your standing as a registered client can save precious time in a crisis.

Usually, smaller organizations have no recovery procedure in the event of a successful attack. This is not good, because the cost of a serious security attack can be even more devastating for a small company than for a large enterprise. Progent's security consultants can assist your business to design a practical recovery and event reporting plan that reduces the IT system disruption following a security breach. The step-by-step incident handling model promoted by Global Information Assurance Certification is Progent's preferred procedure for responding to a serious security penetration.

Advanced Security Expertise Available from Progent
Progent's certified engineers offer expertise in vital facets of network security including:

  • Vulnerability Evaluation and Compliance Assessment
    Progent offers expertise with security auditing tools like MS Baseline Security Analyzer or LANguard for performing a set of automatic system tests to identify possible security holes. Progent has broad skills with monitoring utilities and can assist you to understand audit reports and react appropriately. Progent's security engineers also offer web software testing and can perform thorough assessments of corporate-wide security to validate your company's compliance with key worldwide security specifications such as FISMA, PCI, and ISO. In addition, Progent can assess the effectiveness of your wireless security including stationary wireless appliances as well as mobile devices. Get the details about Progent's Security Vulnerability Evaluation and Security Compliance Assessment.
  • Designing, Building, and Validating Secure Networks
    Every organization should develop a carefully thought out security plan that includes both proactive and reactive activity. The proactive plan is a set of precautions that helps to minimize vulnerabilities. The reactive plan defines activities to assist security personnel to evaluate the losses caused by a breach, remediate the damage, document the experience, and restore business functions as soon as feasible. Progent can show you how to incorporate security into your business processes, configure auditing software, define and build a safe IT architecture, and recommend procedures and policies to enhance the safety of your computing environment. Progent's security experts are ready to help you to configure a firewall, design secure online and mobile connectivity to e-mail and files, and configure an effective virtual private network (VPN). If you are looking for an economical option for outsourcing your network security administration, Progent's 24x7 Network Support Packages include continual online network tracking and fast resolution of problems.
  • System Recovery and Security Forensics
    Progent offers skill in restoring systems and servers that have been compromised, are in question, or have ceased to function because of a security penetration. Progent can help determine the losses caused by the attack, return your company to normal functions, and recover data compromised as a result of the assault. Progent's security engineers can also oversee a thorough forensic evaluation by going over event logs and utilizing a variety of advanced assessment techniques. Progent's experience with security issues reduces your business disruption and permits Progent to propose efficient strategies to prevent or mitigate new assaults.
  • Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Security Appliances Configuration and Troubleshooting
    Cisco Certified CCIE Security EngineersThe current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. After Cisco's purchase of Sourcefire, the whole family of ASA 5500-X firewalls can be provisioned to enable Firepower Services, based on Sourcefire's Snort technology, which is the market's most popular intrusion protection system. Firepower services bring powerful new capabilities including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-qualified CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your company to design, configure, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services. Find out additional information about Cisco ASA 5500-X Firewalls with Firepower integration and troubleshooting support.
  • Other Firewall and Virtual Private Network (VPN) Consulting Services
    As well as supporting a wide range of network security technologies available from Microsoft and Cisco, Progent offers small companies top-level consulting for security products from other important firewall and VPN vendors including:
  • SIEM Security Information and Event Management Solutions
    Security information and event management (SIEM) software and services are intended to digest the enormous quantity of information collected in security event records generated by a wide range of sources such as network appliances, servers, and applications and tools. SIEM software organizes the security logs from these diverse sources and produces consolidated reports of security incidents as required by government regulations and business compliance standards. Progent's GIAC-certified information assurance experts and Cisco-certified network experts can assist organizations to design, install and manage a SIEM system that enables them to understand the behavior of attacks and comply with event reporting requirements. (See Progent's SIEM solutions.)
Progent's Security Credentials
Progent's security engineers have earned some of the most prestigious accreditations available in the industry. These accreditations require exhaustive testing and demonstrated work background to ensure that candidates have mastered a substantial amount of security knowledge and techniques and can offer advanced solutions to information environments of any size.
  • Certified Information Security Manager Security Consulting Services
    Certified Information Security Manager (CISM) defines the core competencies and worldwide standards of performance that information technology security professionals are required to achieve. It offers executive management the assurance that consultants who have earned their accreditation possess the experience and skill to offer effective security administration and engineering services. Progent can offer a CISM support professional to assist your enterprise in key security areas including information security governance, risk assessment, information protection process control, and crisis response support. Get additional information about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

  • CISSP Security Consulting Services
    Progent's CISSP consultants are security engineers who have been awarded CISSP status through demonstrated experience, extensive study, and exhaustive testing. CISSP Certification recognizes expertise in a worldwide standard for information security. ANSI has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security administration practices, security design and test systems, connection control systems, software development security, business processes security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning. Get more information about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

  • CISSP-ISSAP} Security Architecture Consulting Expertise
    Progent's CISSP-ISSAP qualified cybersecurity architecture experts have been awarded ISSAP accreditation after thorough examination and significant hands-on work with network security design. ISSAP security experts possess in-depth knowledge of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's CISSP-ISSAP-qualified security consultants can help your company with all phases of secure network architecture. Get additional details about Progent's ISSAP Certified Protected Network Infrastructure Consulting Services.

  • Certified Information Systems Auditor (CISA) Consulting Expertise
    The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates expertise in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass a comprehensive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-certified security engineer trained to assist companies in the fields of information systems audit services, IT administration, network assets and infrastructure planned useful life, IT support, safeguarding information assets, and business continuity planning. Get more information concerning Progent's Certified Information Systems Auditor Consulting Expertise.

  • CRISC-certified Risk Mitigation Consultants
    The CRISC certification program was initiated by ISACA to verify an IT professional's skills to plan, implement, and support information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and carry out a business continuity strategy that follows industry best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget. Progent's risk mitigation expertise is a good fit the services provided by Progent's CISA-qualified security engineers for impartially auditing your IT management mechanisms and also with the expertise of Progent's CISM-certified support professionals for implementing company-wide security policies. Get additional details concerning Progent's CRISC-certified IT Risk Management Support.

  • GIAC (Global Information Assurance Certification) Consulting Expertise
    GIAC was founded in 1999 to certify the skill of IT security engineers. GIAC's mission is to assure that an accredited professional has the knowledge needed to provide support in vital areas of system, information, and application program security. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent offers the expertise of certified consultants for any of the security services covered under GIAC accreditation topics including auditing IT infrastructure, security incident handling, traffic analysis, and web-based application security. Find out additional information concerning Progent's GIAC Professional Assistance.
Get in Touch with Progent for Network Security Expertise
If you need security help, call Progent at 800-993-9400 or go to Contact Progent.
















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