Introduction to Progent's Security Consulting Services
Progent's certified network security and compliance professionals offer a broad selection of support services intended to assist businesses of any size to uncover and eliminate security vulnerabilities, block attacks, recover from the damage resulting from a breakdown of security, and meet regulatory requirements for guarding information and reporting incidents. Progent offers a choice of service delivery models:
As-needed Security and Compliance Consulting Services
- As-needed online and on-site support invoiced to the nearest minute
- Continual fully managed services billed at a low flat monthly rate
- Value-priced service bundles for a single security assessment
Once you sign up for Progent's services (signing up is free), you can get as-needed online or onsite assistance from a Progent security and compliance expert. This classic support model is essentially reactive and optimized for quickly resolving IT problems that are impacting your productivity or that are beyond the scope of your own support personnel. Typical examples include debugging a firewall or VPN connection, installing a critical security patch for a Cisco switch, setting up secure access to cloud-based resources, or recovering from a ransomware attack. These security services are invoiced by the minute, which eliminates the frustrating case of getting large invoices for quick fixes.
Delivery alternatives for Progent's on-demand support services include:
Progent's security consultants are certified to provide help for environments based on Microsoft Windows, Linux, Apple Mac, Sun, and popular derivatives of UNIX. Progent's wide range of consulting services addresses firewall expertise, email security, protected network architecture, and information restoration. Progent's technical support team has earned the world's top security credentials including Certified Information Systems Auditor and Certified Information Systems Security Professional. Progent also can provide immediate access to remote Cisco CCIE network infrastructure engineers who can deliver advanced assistance with complex network configuration issues.
- Remote Security Support Services
Most security-related problems can be resolved remotely via a mix of phone support and a remote Internet connection between Progent's Technical Response Center (TRC) and a customer's network. Progent's Technical Response Center can provide remote security support by offering easy access to consultants who have the experience and resources to resolve some of the most difficult issues quickly, making your support costs affordable and reducing lost productivity.
- Onsite Security Support
For instances where onsite support is necessary, Progent can dispatch a technical expert to major metropolitan areas across the United States. Progent can also send a security consultant with top certifications and advanced skills to any site in the U.S.
ProSight Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight line of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior analysis tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including protection, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.
- ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital data, applications and virtual machines that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security platform that uses the technology of top information security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. Find out more about Progent's ProSight Email Guard spam filtering, virus defense, email content filtering and data loss protection.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, reconfigure and troubleshoot their networking hardware like routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that require critical software patches, or resolving performance issues. Learn more about ProSight WAN Watch infrastructure management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network running efficiently by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect information about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your essential network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with data security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance expert. The interview is designed to help assess your organization's ability to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information about your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup system that meets your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.
Flat-rate Security Assessment and Validation Packages
Progent offers a number of fixed-price security evaluation packages that deliver exceptional value by utilizing Progent's advanced network monitoring software as well as Progent's technical experience to produce an objective and comprehensive evaluation of your IT environment security profile.
Our System Has Been Hacked: What Are We Supposed to Do Now?
- Security Inventory Service Bundles for Small Organizations
Progent offers two ultra-affordable security inventory service packages intended to enable small businesses to get a professional security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer manages an extensive examination of your network from beyond your firewalled perimeter to determine possible risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a certified security expert runs a network scan from an authorized computer within your firewalled perimeter to evaluate your exposure to inside assaults. These two security inventory scanning services are configured and run from a secured offsite location. The project is managed by an engineer who has been awarded advanced security certifications and who creates a document that details and evaluates the data collected by the security scan and recommend practical improvements where appropriate.
- Security Vulnerability Evaluation Bundles for Large Businesses
Progent offers three levels of fixed-price security evaluation service bundles designed for large organizations who need to meet security standards required by government or industry agencies. Progent's security assessment service packages offer larger businesses a chance to obtain an objective assessment at the strength of their security posture. For each security evaluation package, Progent consultants with top security credentials study and report on collected data and offer suggestions for efficient improvements. All the network security audit bundles include an added-cost option for onsite consultants anywhere in the United States.
- Stealth Penetration Testing Services
Stealth penetration testing, often called PEN testing, is an accepted tool for helping organizations to find out how open their IT environments are to modern attacks. Progent's stealth penetration testing check how effectively your existing security policies and technologies resist authorized but unannounced penetration attempts launched by Progent's experienced security specialists using advanced hacking methods. Find out about Progent's stealth penetration testing services.
If you are now experiencing a security emergency and you have not prepared a detailed recovery plan, visit Progent's Online Technical Support to see how to get immediate assistance. Progent offers online assistance from skilled network technicians and can escalate trouble tickets to high-level security specialists if necessary. Your organization does not need to be a current Progent client to receive emergency help for a security breakdown, but you can register as a Progent client ahead of time for free and your standing as a current customer can save precious time when there is a crisis.
Typically, smaller organizations have no recovery procedure in case of a successful security breach. This is not good, because the cost of a successful security attack can be more devastating for a small business than for a big corporation. Progent's security specialists can assist your you to create a sensible response and event reporting procedure that reduces the network downtime resulting from an attack. The step-by-step post-attack response model promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method for handling a major security penetration.
High-value Security Services Offered by Progent
Progent's veteran consultants can provide world-class consulting in key areas of IT protection such as:
Progent's Security Certifications
- Information Risk Audits and Compliance Testing
Progent offers experience with security auditing tools such as MS Baseline Security Analyzer and LANguard from GFI for conducting a variety of automatic network tests to uncover potential security problems. Progent has broad experience with these and similar tools and can help your company to understand assessment results and respond efficiently. Progent's certified security engineers also provide web application testing and can conduct expert assessments of corporate-wide security to determine your organization's compliance with key worldwide security standards such as HIPAA, PCI, and ISO. In addition, Progent can evaluate the strength of your wireless security including stationary wireless appliances plus mobile handsets. Get more information concerning Progent's Security Vulnerability Audits and Compliance Assessment.
- Planning, Implementing, and Validating Secure Networks
Any organization should have a thoroughly thought out security plan that incorporates both proactive and reactive elements. The pre-attack plan is a collection of precautions that helps to minimize security holes. The reactive plan defines procedures to assist IT personnel to evaluate the losses caused by an attack, repair the damage, document the event, and revive business activity as soon as possible. Progent can show you how to build security into your business processes, set up auditing utilities, define and implement a secure IT architecture, and recommend procedures and policies that will enhance the safety of your computing environment. Progent's security experts are available to assist you to set up a firewall, deploy safe offsite connectivity to email and files, and configure an effective VPN. If you are interested in an economical way for jobbing out your security administration, Progent's Round-the-clock Network Support Services feature non-stop remote system tracking and fast response to emergencies.
- Data Restoration and Failure Analysis
Progent has skill in recovering systems and computers that have been compromised, are quarantined, or have failed following a security breakdown. Progent can show you how to assess the damage resulting from the assault, restore ordinary business operations, and recover data lost owing to the assault. Progent's security specialists can also perform a comprehensive forensic analysis by examining activity logs and utilizing other advanced forensics techniques. Progent's background with security consulting minimizes your business disruption and permits Progent to propose effective measures to avoid or mitigate future assaults.
- Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX Firewalls Integration and Troubleshooting
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. After Cisco's acquisition of Sourcefire, the entire line of Cisco ASA 5500-X devices can be configured to support Firepower Services, built on Sourcefire's Snort technology, which is the world's most popular network intrusion protection system (IPS). Firepower services provide enhanced capabilities such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your existing PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to design, integrate, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. See more details about Cisco ASA 5500-X Firewalls with Firepower Services configuration and troubleshooting support.
- Other Firewall and VPN Consulting Services
In addition to supporting a wide range of network security solutions from Microsoft and Cisco, Progent can provide small and mid-size companies expert engineering services for security products from other major firewall and VPN suppliers including:
- SIEM Integration and Support
Security information and event management (SIEM) software and services are designed to digest the enormous amounts of data collected in security incident records generated by a wide range of sources such as network infrastructure appliances, servers, and applications and monitoring tools. SIEM software analyzes the security event records from these diverse sources and creates consolidated reports of security incidents as mandated by state regulations and business compliance guidelines. Progent's GIAC-certified computer security experts and Cisco-certified network experts can help organizations to plan, install and manage a SIEM system that helps them to understand the behavior of attacks and comply with security incident reporting regulations. (See Progent's Security information and Event Management (SIEM) solutions.)
Progent's security professionals have earned the most respected accreditations offered in the industry. These accreditations demand exhaustive testing and demonstrated field background to guarantee that candidates have acquired expertise with a substantial body of security information and techniques and can offer high-level solutions to information networks of any complexity.
Contact Progent for Network Security Support
- CISM Security Consulting Expertise
CISM defines the core competencies and worldwide benchmarks of performance that IT security professionals are required to master. CISM offers business management the confidence that consultants who have earned their certification possess the experience and knowledge to offer efficient security management and consulting support. Progent can offer a CISM-certified expert to help your enterprise in critical security disciplines such as information protection governance, risk assessment, information protection process management, and incident handling support. Read the details concerning Progent's Certified Information Security Manager Security Support Assistance.
- CISSP Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP certification through demonstrated professional work, extensive study, and formal testing. CISSP Certification indicates expertise in an international standard for IT security. ANSI has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Areas of expertise included under CISSP include security management practices, security architecture and models, connection control systems, applications development security, operations security, physical security, cryptography, communications, network security, and business continuity planning. Learn additional information concerning Progent's CISSP Support Assistance.
- CISSP-ISSAP} Security Architecture Consulting Services
Progent's CISSP-ISSAP qualified cybersecurity architecture consultants have earned ISSAP status as a result of thorough testing and significant experience. field experience with network security architecture. ISSAP security experts have acquired in-depth understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's CISSP-ISSAP-certified security specialists can help your company with all phases of secure network architecture. Learn more details concerning Progent's ISSAP Certified Secure System Infrastructure Consulting Services.
- CISA Support Expertise
The CISA accreditation is an important qualification that indicates mastery in information system security auditing. Certified by ANSI, the CISA credential requires that consultants undergo an exhaustive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-certified security engineer able to help businesses in the areas of IS audit process, information technology administration, systems and architecture planned useful life, IT service delivery, safeguarding information resources, and disaster recovery preparedness. Read additional information concerning Progent's Certified Information Systems Auditor Support Services.
- CRISC Network Risk Management Specialists
The CRISC certification program was established by ISACA to verify a consultant's skills to plan, implement, and support IS control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to develop and execute a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the support available from Progent's CISA-qualified consultants for objectively auditing your IT control design and also with the expertise of Progent's CISM support professionals for implementing security policies. Learn more details about Progent's CRISC Network Risk Management Expertise.
- GIAC (Global Information Assurance Certification) Consulting Services
GIAC was founded in 1999 to certify the skill of IT security experts. GIAC's mission is to ensure that an accredited security consultant possesses the knowledge needed to provide services in important areas of system, data, and program security. GIAC accreditations are recognized by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent offers the support of GIAC certified professionals for all of the security capabilities covered within GIAC accreditation programs including auditing perimeters, incident response, traffic analysis, and web-based application security. Read additional information concerning Progent's Global Information Assurance Certification Professional Expertise.
If you're trying to find computer security consulting expertise, phone Progent at 800-993-9400 or go to Contact Progent.