Additional Topics of Interest
Exchange 2016 Data Loss Prevention On-site Technical Support
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Network Support Help Desk Technology Consulting
The Help Desk Call Center service delivery structure adopted by Progent gives small organizations an dependable option to reliance on independent consultants by offering extensive technical knowledge accessible to multiple engineering groups, optional round-the-clock availability of emergency help, escalation capability to top-level experts for handling even the most complex issues, support consistency and dependability, prompt follow through enforced by seasoned support managers, a selection of convenient ways for initiating service jobs, plus excellent progress transparency enabled by ticket updates and available through a web-based portal.
Jabber and Skype for Business Configuration
Progent's Cisco Jabber consultants can provide remote or on-premises support to assist businesses of all sizes to plan, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for the products, technologies and services that make up creating an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
Desktop VPN Computer Consulting Group
Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and deploy connectivity solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your IT network, enabling you to optimize the efficiency of your off-site workers.
ISA 2004 Server Online Support
Progentís Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your business network from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these products to detect many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help you to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Branch Office Information Technology Consulting Firms
For large organizations, Progent can supplement internal network support staffs by providing world-class experience in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or global enterprise with branch offices in Northern California, Progent can act as a transparent nearby supplement of enterprise network management. Progentís enterprise consulting services include company-wide security, remote branch office support, network design, Sarbox conformance, project management, and top-level support for multiple location office environments based on Enterprise Windows. Progent can provide field consultants and specialists to help with a campus relocation or office move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
Remote Technical Support for wireless IP phone integration
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for professionals who are on the move within office, hospitality, retail or other environments where IT management requires user endpoints that offer more control, data security and ruggedness than is possible with the BYOD mode of mobile communications. Successful integration of Cisco's wireless IP phones usually requires that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure including APs, switches, wireless LAN controllers, and network management software. Progent's certified consultants offer online and on-premises assistance to help your organization build and administer a Cisco wireless IP phone deployment by providing integration services that can range from debugging the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
ProSight VM Hosting Consulting
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the highest level of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are based on proven virtualization platforms that enable small companies with multi- platform IT systems to economize dramatically on the expense of capital investments, system support, and network management while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
Antivirus Technical Support
E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by providing constantly improved spam and virus filtering, policy management, content filtering, and protection against email-based directory harvesting and denial of service attacks. E-Mail Guard also includes monitoring, administration and analysis utilities plus outgoing email testing to help you troubleshoot your email environment and specify and enforce company email policy.
Office Excel for Mac Instruction
Progent offers onsite education customized for people who want to expand their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac application software.
Microsoft Windows 2008 Server Small Business IT Consulting Firm
Progent's Microsoft-certified experts can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting professionals can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Meraki MR30H Access Point Remote Troubleshooting
Progent's Meraki Wi-Fi AP consultants offer online and onsite support services to assist businesses of all sizes to plan, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as switches, routers and firewalls to create a cohesive ecosystem that delivers identical access, responsiveness, security, manageability and availability for wired and Wi-Fi clients regardless of their mobility or computing device.
CISM Security Management Consultancy
Progent offers the services of CISM certified security professionals. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of skill that IT security professionals are required to master. CISM gives executive management the assurance that those who have qualified for their CISM certification have the background and knowledge to deliver effective security administration and support consulting.