Besides providing rapid access to top-tier network professionals and subject matter experts (SMEs) to assist Midland, Texas organizations with discrete technical issues or longer-term projects, Progent can provide short-term staffing to deliver more generalized assistance such as desktop support, IT management, and Call Center services. Temporary staffing can help organizations to respond to expected or unplanned increases in the need for network personnel, which may result from situations such as mergers and acquisitions, site relocation, technology migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also fill voids left by the absence of full-time staff members because of vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Program
Progent's temporary staff augmentation services give organizations the versatility to respond to increases in requirements for network personnel without dealing with the costs and hassle that come with reviewing and recruiting appropriate technical personnel and without the risk of adding to your permanent head count.

Important features of Progent's short-term staffing services include:

  • Fast availability of reliable network professionals
  • Simple engagement, cessation, and resumption of services
  • Seamless extension of your full-time IT team
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Strong working relationship with a top-level, full-service resource for IT support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk program is a specialized on-going staff expansion option that allows IT organizations to share the work of Help Desk Call Center support seamlessly between their internal IT staff and Progent's nationwide team of IT support specialists. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support solution based on by the leading shared PSA platform for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises network services for businesses of all sizes throughout the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold top certifications including CISSP, CISA, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Midland, Texas Organizations
Progent's seasoned roster of certified engineers offers Midland, Texas companies a wide array of online consulting and debugging services. Areas of expertise offered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term Staffing Services for Midland, Texas Organizations
To learn more about Progent's short-term staffing services for Midland, Texas businesses, call 800-993-9400 or visit Contact Progent.