In addition to providing fast access to guidance from top-tier network professionals and subject matter experts to help Minneapolis, Minnesota companies to resolve discrete technical problems or longer-term initiatives, Progent can provide short-term staff augmentation to deliver more generalized services like PC support, IT administration, and Help Desk response. On-demand staffing can help organizations to respond to planned or unexpected increases in demand for IT services, which may result from situations like company mergers, data center moves, technology upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary IT staff augmentation can also cover voids resulting from the loss of full-time staff members due to scheduled vacations, illness, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staffing services offer businesses the flexibility to react to surges in requirements for IT services without dealing with the costs and hassle that come with reviewing and recruiting appropriate technical help and without the risk of adding to your full-time staff size.

Important aspects of Progent's temporary staff augmentation services include:

  • Rapid access to proven network professionals
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your in-house network support staff
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Strong working relationship with a top-level, full-service resource for IT expertise
Progent's Shared Help Desk Service
Progent's co-managed Help Desk service is a specialized on-going staff expansion alternative that enables IT groups to share the work of Help Desk support transparently between their full-time network staff and Progent's nationwide team of technical support experts. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a collaborative support solution based on by the leading shared professional services platform for streamlining, service calls, generating tickets, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and onsite IT services for organizations of all sizes throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and CRISC. Learn more about Progent's industry certifications.

Progent's Practice Areas for Minneapolis, Minnesota Organizations
Progent's nationwide team of certified consultants and technical experts offers Minneapolis, Minnesota organizations a broad range of remote consulting and debugging expertise. Practice areas offered under Progent's reseller program for network service providers include:

Contact Progent for Temporary Staffing Services for Minneapolis, Minnesota Businesses
To learn more about Progent's temporary staff augmentation services for Minneapolis, Minnesota businesses, call 800-993-9400 or visit Contact Progent.