Expanding your at-home workforce can have a significant effect on network architecture, security/compliance, and corporate workflows. Progent has 20 years of background helping SMBs to design, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Minneapolis organization to pick the right tools and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent can provide services that go from as-needed guidance for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Minneapolis, Minnesota organizations to with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security monitoring, data protection solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A wide range of video conferencing products from leading technology companies enable online discussions, video conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many organizations use multiple conferencing products to accommodate their various partners and clients. Progent can assist you to maintain your current conferencing ecosystem and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to set up and manage Skype for Business client software to support your at-home employees. For details about Progent's support services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for training. For details about Progent's support expertise for Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include voice/video conferencing, persistent chat, plus data sharing. For details about Progent's consulting expertise for Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and assist you to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Minneapolis, Minnesota company, call 1-800-993-9400 or refer to Contact Progent.



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