For small company network systems located anywhere in the state of Minnesota, Progent's Microsoft and Cisco authorized engineers can deliver phone help and remote troubleshooting to repair your network systems problems quickly and affordably. Progent has developed top-notch expertise, software tools, and support databases to identify and resolve network problems while avoiding the cost and time delays normally associated with in-person service calls.
If your Minnesota company is located outside of the larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local network systems support choices may be limited in technical capability, or not available during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of expert network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a diverse range of clients. This means you get not only the technical know how needed for the task, but a professional with field proven methods for applying those skills to provide affordable network solutions.
PC Desktop Support Services
Progent can deliver a wide range of affordable consulting and support services to assist you business to deploy, integrate, repair, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent's desktop consulting services include Windows 10 planning assistance, Windows 8.1 support, Windows 7 technical support, MS Office and Office 365 integration, and 64-bit computing upgrades.
Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's growing family of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of product bundles targeted at customers from students and households to enterprises. Progent can provide quick and affordable online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to understand the many subscription options available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support cross-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid solutions that seamlessly combine on-premises and cloud-based resources.
Eliminate Dependence on Freelance Consultants
By building a relationship with a full-service computer consulting and support organization such as Progent rather than with an individual freelance consultant, you are assured timely access to knowledgeable professionals whenever you need them. You do not have to be concerned that sickness, classes, time off, or conflicting priorities with other customers will leave you with no help during a crisis.
Unified CM and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager, formerly named CallManager, is the core of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating closely with applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can assist with any aspect of Unified Communications Manager configuration and debugging in areas such as integrating Cisco VoIP phones and video IP phones, designing dial plans, configuring SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for survivability, and integration with Exchange and Skype for Business.
Planning and Migration Support services for SharePoint 2013
Progent has been delivering SharePoint support since the initial product was published over a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine whether an in-house, online or hybrid deployment is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in individual tasks associated with your SharePoint 2013 deployment.
Web Site Development Consulting
If you need to spruce up your corporate Web site, create internal Webs for applications like HR or employee training, build a powerful Web presence for a new business, or create enterprise-class, data-driven web applications, Progent can provide skilled and seasoned web architects and programmers. Progent's consultants can also help your company to support your web environment by building and maintaining a secure, dependable server and connectivity environment that includes offsite and mobile connectivity. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for leading web development tools. For data-intensive web sites, Progent can provide the expertise of MS SQL Server developers, Oracle developers and database administrators, and MySQL experts.
Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer advanced remote and onsite support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small companies and campus networks to enterprise data centers and service providers. Progent can help you to implement Cisco's continually improving switch technology to achieve the performance, scale, uptime, virtualization, security and manageability needed by your organization. For information about Progent's consulting and troubleshooting services for Cisco's market-leading family of Catalyst switches, refer to Catalyst switch support. To find out about Progent's consulting and support services for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch consulting and troubleshooting services. For information about Progent's support for Cisco Meraki switches, go to Cisco Meraki switches consulting services.
Configuration Support for Microsoft Lync 2013
Lync 2013, now called Skype for Business, allows organizations of any size to create a centrally managed and protected communications environment that permits a BYOD computing style with IM, presence, web meetings with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 consultants can help you to evaluate the advantages of Lync 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid topology suitable for your present and future goals, implement Lync 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your management staff and end users. Progent offers expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 applications such as Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business experts can also assist your organization to plan and implement out a smooth upgrade to Skype for Business.
Microsoft Access Software Development
Progent's Office Access consulting experts offer cost-effective online support for all releases of Microsoft Office Access including desktop and browser-based versions and can provide expert assistance for Access application development, database migration, performance tuning, report design, and troubleshooting. Progent also offers tailored online classes for Office Access application programming and database management.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller experts can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller products. Progent can provide expertise for both hardware-based and software-only Wi-Fi controllers and can help you to decide which type makes sense for your Wi-Fi solution. For Wave 2 wireless controller appliances from Cisco, Progent can provide Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller expertise.
Microsoft SQL Server Software Programming
Progent's SQL Server application developers can help you to build and support applications based on Microsoft's SQL Server RDBMS. Progent adheres to industry best practices to create efficient, easy-to-manage SQL Server applications and knows how to team with a client's management to deliver programs in a cost effective and cost-effective manner. Progent for can help your company to build SQL Server solutions by providing a broad range of consulting support services such as functional specs, logical and physical modeling, data integrity, T-SQL programming, software installation, storage management, performance tuning, backup and restoration strategies, partitioning, reusable schema, replication mechanisms, security, and disaster recovery/business continuity planning.
Get in Touch with a Progent Computer Support Expert
To learn how to get in touch with a Progent network support expert for online or on-premises support in , call 1-800-993-9400 or go to Remote Network Help.