For small company networks located in the state of Minnesota, Progent's Microsoft qualified technical team members can provide phone support and troubleshooting to solve your network troubles fast and cost effectively. Progent has developed enterprise-class skills, sophisticated tools, and support databases to diagnose and resolve IT problems while avoiding the high cost and delays associated with in-person service calls.
If your Minnesota organization is located beyond the larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local network support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís team of network engineers average more than twelve years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to provide affordable network solutions.
Best Practices Followed by Expert Consultants
Many organizations situated away from areas with ample network engineers resort to poorly trained or unseasoned local consultants for critical computer network support. This can produce a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco qualified engineers average over ten years of hands-on industry experience, in the front lines of IT support, performing an extensive array of information system services for a diverse mix of clients. Consequently, with Progent you receive not only high-level network engineering skills, but a consultant who follows computer industry best practices in applying that knowledge to resolve real-world information system issues efficiently and in a consistent fashion.
PC Desktop Consulting and Support Services
Progent offers a broad range of affordable services to assist you business to install, integrate, troubleshoot, and manage workstations and laptops powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop PC support services include Windows 10 planning consulting, Windows 8.1 consulting, Microsoft Windows 7 support, MS Office and Office 365 integration, and 64-bit operating system upgrades.
Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi wireless LAN optimized for your environment, providing you a wireless solution that has the reception, speed, capacity, Quality of Service, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service. Progentís on-premises wireless survey includes onsite inspection, RF and security assessment of your current wireless network, analysis of your buildingís floor plans, measuring for RF interference, signal propagation modeling, selection of optimum placement for client-specified WAPs including Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report describing a new wireless network.
Integration Help for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding family of client productivity programs and cloud services offered on a subscription basis. Office 365 apps and cloud services are available in a variety of subscription plans targeted at customers from individuals and households to enterprises. Progent can provide fast and easy online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for monitoring the content of email messages and attachments and preventing users from sending sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid reputation loss and keep in compliance with industry security standards and regulatory requirements such as HIPAA and Sarbanes-Oxley. Read more about the entire ProSight portfolio of value-priced managed services for small businesses.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and NSX consulting team offer world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud environments that provide high availability, data security, and disaster recovery.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management staff and your Progent consultant so all looming issues can be addressed before they have a chance to impact your network. Find out about the entire ProSight portfolio of low-cost managed services for small and medium-size organizations.
Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to help you to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consultants.
Deployment Consulting for Lync 2013
Lync 2013, renamed Skype for Business, allows organizations of any size to create a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing, and both IP and PSTN calling enabled for a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your management team and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 applications including Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business Server experts can also assist you to plan and carry out a smooth upgrade to Skype for Business.
Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. Read about Progent's complete ProSight line of low-cost network management outsourcing services for small and medium-size businesses.
Microsoft System Center 2016 Consulting Services
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless integration of multi-OS environments that incorporate Linux, Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of System Center 2016, extend or optimize your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.
ProSight Managed Services for Network Monitoring and Management
Progent provides a selection of low-cost, flat-rate managed services intended to enable small and mid-size businesses to benefit from the same cutting-edge IT solutions deployed by many of the industry's top enterprises. The ProSight portfolio of network monitoring and management services addresses all critical facets of information technology including email content filtering, security and compliance, patch management, cloud-based backup/recovery, infrastructure health monitoring, virtual machine hosting, and IT asset documentation management. To read Progent's white paper on the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Consulting and Troubleshooting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have more than a decade of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and can provide organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager expertise to help your organization to migrate smoothly from Operations Manager 2016 to Operations Manager 2016.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange. This permits you to have certain mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on time and within budget. For details about Progent's online consulting support for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.
Talk to a Progent Computer Consultant
To learn how to contact a Progent computer support expert for online or onsite assistance in , phone 1-800-993-9400 or visit Online Computer Help.