If your business IT network is in Minnesota you can depend on quick remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to assist with critical problems involving your IT network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified support professionals accessible online of any nationwide support organization in the United States. The cost is competitive, billing is by the minute, engagement is immediate, and service is world class.
If your Minnesota business is based some distance from larger metropolitan neighborhoods including Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when there's a network crash. This can cause a loss of productivity for your company, angry customers, unproductive workers, and distracted executives. By calling Progent, you have access to a qualified engineer ready to provide expertise whenever you need it to keep your system operating.
Because Progent bills for remote service per minute, your business is invoiced only for services received. Progent imposes no initialization surcharge. Many remote service firms demand large minimum payments or bill for every fifteen minutes or longer. Progent's one-minute granularity and simple pricing policy do away with large bills for fast solutions.
If your Minnesota business requires remote support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's seasoned staff of online consulting professionals has a wide array of in-depth information technology skills. This enables Progent's online service experts to deal successfully with the most complex network trouble more quickly than is possible with ordinary third-party service organizations or with the in-house IT staff usually available to small or mid-size companies. Progent has developed the tools and skills to fix technical issues efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have earned professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also have a number of high-level Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.
In order to help businesses that run networks featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online service team offers the services of engineers have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers online support from engineers who have earned major security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's expertise combined with Progent's group approach to fixing technical problems streamlines service escalation, if needed, to experts with sufficient background to resolve unusually intractable problems. This speeds up remediation of emergency problems, prevents system disruption, and minimizes technical support invoices.
For companies throughout Minnesota, Progent enables immediate remote access to a UNIX/Linux, Solaris, macOS or OS X consultant for emergency assistance to repair technical problems that are threatening productivity but are beyond the scope of your local IT service organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-qualified consultants can interface with your system via advanced remote troubleshooting utilities in order to provide quick and economical diagnosis and resolution of critical network issues.
Services Progent's Online Support Specialists Can Provide Your Minnesota Company
Progent network engineers are qualified to provide expert help for an extensive array of UNIX, Apple OS X, Cisco, and Windows technologies including:
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
Remote Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online technical service staff can help Minnesota small businesses to maintain a large set of IT products and technologies that include system infrastructure, messaging support, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for server consolidation and streamlined administration, and moving from outdated systems to modern solutions powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service professionals offer online troubleshooting for computers powered by major versions of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or mainstream Linux platforms including
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting arena for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who are awarded this advanced credential by passing strenuous examinations administered by Cisco. The vast majority of Cisco CCIEs work for big corporations or nationwide Internet service providers (ISPs), and so their help is not readily available to smaller companies.
CCIE qualified consultants from Progent can assist your company to plan, setup, and support an integrated business network that can streamline operations, cut costs, and speed the path to profitability. By providing Cisco broadband routers experience with Cisco Catalyst switches consulting services and Aironet wireless technology integration help, Progent can significantly improve the strategic value of your information network in Minnesota. To find out additional information about Progent's services for Cisco network appliances, visit Cisco Network Professional Expertise.
Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-certified online support professionals can provide computer problem solving and IT support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the assistance of consulting engineers who can assist your company with a broad variety of technology practice areas such as
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server development,
Lync 2010 integration and Microsoft Office Communications Server upgrade,
Forefront Threat Management Gateway management and ISA Server migration,
SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server support, and
Windows Essentials cloud integration.
Certified System Security Professionals
Progent provides you contact with expert CISA, CISM, and ISSAP security consultants who can deliver a range of security services to bolster the protection of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or assist you to recover fast from an assault. Security solutions available from Progent include: in depth security audits utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; rapid recuperation from virus and worm assaults; integrating firewalls; designing safe techniques for remote and mobile connectivity; securing your email system against spam and DHA attacks; and setting up round-the-clock network monitoring. To find out more on Progent's security services for small and medium-size businesses, refer to Progent's Engineering Services for System Security.
Applications Support: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Macintosh environments by offering help services and training in graphics, sound, and video. Progent's support professionals offer help in a variety of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth engineering expertise and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for familiar Microsoft applications such as CRM, Office Project, Office Word, and Microsoft Office Excel. For additional information concerning Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Outsourcing Alternatives
Progent provides a selection of programs for Help Desk Call Center assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing.
Progent is a Microsoft Partner and has a large team of Cisco-certified networking specialists. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your customers instant communication with a reliable technical support team with years of background delivering telephone-based help and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk a positive recognition as a key driver of company performance, and Progent's charter is to fix rather than just document problems. To read more information on Progent's Help Desk Call Center support and outsourcing, refer to Progent's Help Desk Support.
Progent's Online Support Tools
Progent has developed a set of optimized technologies, evolved over more than a decade of use, dedicated to allowing the highest standard of efficiency for providing online engineering support and troubleshooting for small and midsize business information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote connectivity permits the consultants of Progent's remote service group to connect to your system without compromising system security.
Progent's highly evolved customer support database system keeps thorough records of all support provided to Progent's customers. Each active Progent team consultant has access to the specifics of services rendered to each customer by any staff member. This database of issues and solutions is organized as a conveniently accessible internal database that permits Progent's remote support professionals to communicate their experiences company-wide to ensure that the quality of Progent's support improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available other extensive support knowledge bases as well as to manufacturers' internal engineering personnel that enable Progent's online service specialists to arrive at the optimal solutions promptly.
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for urgent online professional support in Minnesota, phone 1-800-993-9400 or visit Expert Remote Network Support.