For small company network systems located throughout the state of Minnesota, Progent's Microsoft authorized technical team members can deliver remote phone support and troubleshooting to resolve your network problems quickly and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve computer network problems without the cost and delays normally associated with in-person service calls.
If your Minnesota small business is located beyond the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local computer network support choices may be limited in technical capability, or not available during a crisis. This can result in a network that is unstable or causing wasted time due to technical problems persisting for too long. Progentís group of network consultants average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a broad range of customers. This means you get not just the technical skills needed for the task, but a consultant with proven methods for applying that expertise to provide efficient network solutions.
Remote Support for Microsoft Windows Server 2008
The sophistication and versatility of Microsoft Windows Server 2008 R2 calls for an IT expert with hands-on experience and diverse knowledge in designing and deploying efficient and comprehensive business information environments. The professional experience of Progent's certified Windows Server 2008 engineers, averaging over a decade of background supporting Microsoft-based technology, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also assist you to evaluate the benefits of upgrading from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines on-premises systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Network Consulting Services for Small Governments
Progent has extensive experience delivering a full-spectrum of remote IT support and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering expert online network support and has delivered IT support to organizations in every state. Progent's online IT consulting for local governments eliminates travel costs and solves issues more quickly than on-premises service calls.
SQL Server 2012 Consulting
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants as well as experienced database application developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and certified data security professionals to assist your business to manage your Microsoft SQL Server 2012 solution and configure a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help you to migrate to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere consulting team offer advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and disaster recovery.
Google Android Smartphone Integration
Progent's Android smartphone and tablet integration consulting services have years of background delivering online and on-premises assistance for businesses of any size who need to integrate Android phones and tablets into their information systems so that mobile clients can work together from anywhere. Progent offers the breadth of know-how to solve network issues that span numerous manufacturers and that entail a combination of legacy and current information technology. Progent provides affordable remote technical support to assist you with any facet of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to help you to handle especially stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you finish strategic IT projects on time and within budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones securely and productively.
Eliminate Reliance on Freelance Consultants
By building a relationship with a full-service computer consulting and support organization like Progent as opposed to an individual freelance consultant, your company is assured timely access to experienced experts whenever you need them. You do not have to be concerned that illness, training, time off, or conflicting jobs with different customers will leave you with no support during an emergency.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers advanced online expertise for disaster recovery/business continuity planning, testing, and education to help your company to respond to potential catastrophes, reduce service disruption for your vital IT operations, avoid lost information, and comply with regulatory mandates and business obligations. Progent's business continuity experts can work closely with your management and network support staff to perform risk analysis, define interdependencies, identify human and physical resources needed to run your organization, determine business-critical network functions and define acceptable restoration times, select colocation sites, configure secure remote access capability for crucial workers, plan emergency notification systems and assign duties for staff, document a complete recovery plan, and provide training for key people to carry the agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure public cloud.
Some Examples of Remote Consulting Services Available from Progent for Cisco Routers
Some of the common online Cisco router consulting services offered by Progent's certified Cisco experts are configuring domain name, DHCP, routing maps, T1, and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; fixing BGP peering arrangements, routing tables, line settings and BGP peering arrangements; upgrading router's IOS image; setting up and confirming router failover; resolving VPN tunnel problems; creating a network diagram and documenting configuration; plus security and disaster recovery strategy.
World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide easy, immediate, and economical access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are recognized network experts who are awarded this prestigious classification only as a result of thorough examination by Cisco. CCIEs are able to handle the most complex issues associated with network design, configuration, repair, and service. Progentís CCIE consultants cooperate intimately with Cisco engineers in identifying issues with Cisco's IOS platform and developing workarounds or obtaining software updates to resolve problems. Progent offers quick contact with a CCIE by phone so that you are able to receive immediate help for complex network troubles that are affecting worker productivity but are outside the scope of your usual network service resources.
MS Dynamics GP Customization and Training
Dynamics GP 2015 R2 introduces a new design that improves cloud integration, works with popular smart phones and tablets, permits single sign-on with Microsoft Azure Active Directory, and strengthens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of knowledge and hands-on experience to address the many IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the return on your investment in this mission-critical platform.
Planning and Deployment Support for Microsoft Skype for Business
Progent's Skype for Business integrators offer remote and onsite consulting services for companies of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified network security consultants can help you create and verify a security strategy for your Skype for Business solution that is compliant with regulatory standards.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for specific files and emails, support for Windows Server CSV and VMware vCenter for handling larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a wide range of services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. For details, visit Altaro VM Backup Consulting.
Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 experts can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management, team, develop an enterprise-wide security strategy, automate network management, help with application development, and build and validate a disaster recovery/business continuity plan. If you are thinking about upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can help you to evaluate the value of Windows Server 2016 for your environment and design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture.
Azure Planning and Integration Consulting
Progent's Microsoft Azure cloud integration consultants can assist you with any phase of Azure cloud migration such as requirements analysis, readiness evaluation, system design, pre-production testing, deployment, centralized administration, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and debug firewalls and VPN tunnels so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid ecosystem that transparently integrates physical datacenters with Azure services.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide expert remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that range from small companies and campus LANs to enterprise data centers and ISPs. Progent can assist you to implement Cisco's quickly evolving switching technology to realize the performance, expandability, availability, virtualization support, data protection and manageability needed by your organization. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, see Catalyst switch consulting services. For information about Progent's consulting services for Cisco's Nexus line of switches, refer to Nexus switch consulting services. To find out about Progent's support services for Cisco Meraki switches, refer to Cisco Meraki switches integration.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget. For details about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.
Contact a Progent Network Support Expert
To find out how to access a Progent network consultant for remote or onsite support in , call 1-800-993-9400 or go to Remote Computer Support.