If your company IT network is in the state of Mississippi you can have fast remote access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to resolve complex problems involving your network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available by phone of any independent service organization in the country. Rates are reasonable, charges are per minute, engagement is quick, and support is unbeatable.
In case your Mississippi company is situated far from larger urban neighborhoods including Jackson, Gulfport, Biloxi, or Hattiesburg, contact with UNIX or CCIE-certified experts is often problematic during an emergency. This can cause lost productivity for your business, upset clients, idle employees, and defocused executives. By calling Progent's remote support, you have access to a qualified professional who can deliver assistance when you need it to keep your computer network running.
Because Progent bills for phone service per minute, your company is invoiced exclusively for technical help provided. Progent asks for no startup surcharge. Many online service organizations have significant minimum time requirements or charge for every fifteen minutes or more. Progent's fine granularity and straightforward pricing model save you from unexpectedly large bills for quick repairs.
If your Mississippi company requires online support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's experienced team of online consulting engineers has a broad range of in-depth information technology knowledge. This allows Progent's remote service specialists to resolve the most challenging network trouble more quickly than is possible with typical third-party service firms or with the in-house support resources commonly found in smaller companies. Progent has developed the technology and experience to repair technical issues efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded major credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a variety of high-level Cisco certifications which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.
To help businesses that maintain environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group makes available the assistance of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers phone-based support from professionals who have earned a variety of security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical problems streamlines trouble ticket escalation, if appropriate, to experts with relevant background to deal with unusually tough jobs. This speeds up remediation of emergency problems, prevents network downtime, and minimizes technical support bills.
For companies anywhere in Mississippi, Progent enables immediate remote access to a UNIX/Linux, Sun Solaris, macOS or OS X specialist for urgent support to repair information system problems that are damaging productivity but are beyond the skill set of your local IT support resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified service team can interface with your computer environment via advanced remote troubleshooting utilities in order to perform rapid and affordable evaluation and resolution of serious IT problems.
Services Progent's Remote Consulting Experts Can Provide Your Mississippi Company
Progent network consultants can provide advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online technical service team can help Mississippi small businesses to maintain an extensive array of computer products and technologies that include system architecture, messaging solutions, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware products for server economization and streamlined management, and moving from dated systems to current solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts can provide online troubleshooting for systems powered by leading derivatives of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or familiar Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the network support arena for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level network engineers who earn this prestigious credential only after intense examinations supervised by Cisco. The vast majority of Cisco CCIEs work for big enterprises or national ISPs, and so their expertise is not easily accessible to the general public.
Progent is among the few IT technology service providers that makes sure that CCIEs are available to help small and mid-size businesses. In addition, Progent offers convenient contact with a CCIE by telephone so that you can receive immediate support for critical network problems that are disrupting your business but are beyond the competence of your local system support personnel. Progent's CCIE support experts can connect to your environment by means of secure remote support technology to execute quick and cost-effective analysis and resolution of urgent network anomalies. To learn more about Progent's support for Cisco infrastructure, refer to Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Online Consulting for Windows
Progent's Microsoft-qualified online service experts offer computer system troubleshooting and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting engineers who can help your company with a broad variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint Server design,
Microsoft Skype for Business Server configuration consulting and Lync Server migration, Microsoft Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Qualified Security Consultants
Progent provides you contact with qualified CISM and ISSAP security engineers who offer a range of security solutions to improve the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or assist your business to recover fast from a breach. Security solutions offered by Progent include: comprehensive security audits using platforms such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Netcat; quick recuperation from virus and worm assaults; setting up firewalls; designing safe techniques for off-site and mobile connectivity; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and offering continual automated monitoring. To read additional information concerning Progent's security services for small and medium-size companies, refer to Progent's Professional Expertise for Network Security.
Applications Services: Training, Programming, Integration
Progent's Mac technology consultants can promote the creative aspect of Macintosh computing by offering consulting services and education in imaging, audio, and motion video. Progent's consultants offer help in a variety of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply professional engineering expertise and training in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for Microsoft applications such as Microsoft CRM, Project, Microsoft Word, and Office Excel. To find out more about Progent's expertise, custom development, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Help Desk Outsourcing Alternatives
Progent provides a variety of support programs for Call Center services including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended mainly for businesses who require the immediate availability of a professional Call Center but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Call Center resources. Progent can operate as a primary Call Center for your business, serve as an escalation alternative for tough technical issues, or be available in overflow instances when your other service providers are swamped. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Call Center or improving your current one, evaluating or customizing Call Center software products to address the particular requirements of your company, or providing temporary personnel to work remotely with your in-house Help Desk Call Center resources to handle demanding scenarios like software migrations.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-certified network experts. Progent's Call Center staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your customers fast contact with a reliable support team with years of background delivering telephone-based help and remote access repair service for small and midsize business networks. Progent's concentration is on giving the Call Center a respected recognition as a significant driver of company performance, and Progent's target is to fix and not simply report problems. To find out more on Progent's Call Center support and outsourcing, go to Progent's Help Desk Services.
Progent's Online Support Technologies
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
Progent's advanced customer support database system includes thorough documentation of all support delivered to Progent's customers. Each active Progent staff engineer has access to the details of support provided to each client by any team member. This database of issues and fixes is structured as a conveniently retrievable internal database that enables Progent's online support professionals to communicate their experiences with the whole team to make sure that the quality of Progent's support improves daily. Progent's certifications with key industry leaders including Cisco and Microsoft make available other extensive technical support knowledge bases as well as to manufacturers' internal support staff that enable Progent's online service experts to arrive at the best solutions quickly.
To learn how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency online consulting assistance in Mississippi, call 1-800-993-9400 or go to Expert Online Computer Help.